Digital Transformation

Change the game with verticalized AI: NIIT Technologies’ unique play as a post-digital firm

Oct 18, 2019

Enterprise AI leaders must leverage AI solutions at the intersection point of horizontal technical AI capabilities and vertical-specific depth.

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ITMS AND BPO CONTRACT ANALYSIS Q2 2019

Oct 04, 2019

This report analyses publicly announced ITMS and BPO contracts in Q2 2019 by region, service types, key verticals, main vendors and digital services.

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Enterprise AI Leaders Must Take a Consulting Driven Approach: Best Practices from Infosys

Oct 01, 2019

A key reason that many AI early adopters are not too happy with AI’s business value is that in several cases, the journey map had technology-first direction.

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“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years! (Part Two)

Sep 25, 2019

Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.

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“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years!

Sep 24, 2019

Part one of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their best Q in six years and strategic acquisitions.

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Trailblaze a path to your customer-centric OneOffice experience with these five strategic imperatives

Sep 11, 2019

How the highest performing organizations across the Global 2000 companies are rethinking operations and transforming interactions to support the customer experience.

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If banks want to improve ROI on digital transformation, they need to stop prioritizing efficiency

Aug 30, 2019

This POV examines the state of digital transformation in the BFS sector, leveraging the latest data from our Industry Digital Transformation survey.

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A time to kill, or a time to be killed? Five critical steps for LTI and Mindtree to make it work or risk failure

Aug 11, 2019

We now have one service provider with revenues approaching $2.5 billion aspiring to break into the open spot between these mid-caps and the large providers: LTI with its buyout of Mindtree.

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Enterprise leaders must find providers actively investing in innovation across the ecosystem

Aug 09, 2019

Innovation is a top priority for enterprise leaders so its vital they learn to identify service providers who genuinely offer an innovation ecosystem.

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