In this report, we have discussed how ServiceNow has come forward with new applications and offered continuous support to their community in various ways to overcome the COVID-19 crisis.
Organizations must learn how to work in this new paradigm of enforced home- working fast, or sink even faster
Mar 23, 2020
Decentralized teams from the tech giants have developed approaches and technology stacks that every enterprise should consider to help them to move more teams to home working.
Mar 18, 2020
Enterprises are struggling to keep pace with the unprecedented rate of technological advancements. The promise and impact of emerging technologies on how we produce, deliver, and consume goods and services are unquestionable. However, businesses are strug
CX Providers must shift to digital integrated business services - Teleperformance’s TAP framework shows them how
Mar 18, 2020
In this PoV, we highlight some of the key initiatives and client engagement details of Teleperformance and recommend pathways that other service providers must follow to thrive in customer experience space.
Mar 16, 2020
HFS resuscitates the analyst industry by bringing unique, fresher and more impactful insights into the major innovations impacting business and IT operations today and tomorrow.
Mar 11, 2020
When AI becomes pervasive, governance and management of AI solutions’ lifecycle become a key challenge for all enterprise AI leaders who have embarked on this journey.
Mar 09, 2020
Come to Indian cricket’s digital rescue before others take the platform to show off their capability and attract talent from a global following.
Enterprise leaders must build the three pillars of hyper-productive work to be successful in the modern economy
Mar 06, 2020
The 2020s present an extraordinary opportunity to prepare for the future of work and to drive it with a diverse, inclusive, and ever-evolving workforce. In this report we examine how executives are preparing and embracing the three pillars of hyper-produc