Global Workforce and Talent

Put Culture and Talent at the Heart of Your CX Partnering Strategy

Jul 26, 2019

Showcasing why talent and culture are so important to CX partnering strategy, through a glimpse into Teleperformance University and the Athens multi-lingual hub.

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Enterprises can’t afford to be (totally) cynical when it comes to academia

May 01, 2019

Very few enterprises are actively taking steps to address their talent shortages. Capture the value on offer in academia by taking a proactive step.

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Mar 19, 2019

HFS presents insights on what needs to change in the modern workplace to create sustainable businesses, gleaned at its inaugural International Women's Day roundtable.

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HfS Blueprint: Payroll Services in the Digital Era

Oct 23, 2017

This report covers market size, trends, and direction, as well as execution and innovation capabilities of 15 leading payroll service providers.

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NGA sharpens focus on HR and Payroll services, sells UK&I software division

Oct 12, 2017

This PoV assesses NGA HR's disposal of its long-held UK&I software business, and what it means for the future.

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HR Customer Story: Protecting the Investment in Job Candidates

Jul 26, 2017

This POV offers a practical framework for highlighting the cost of job candidates opting out of the process and a way to reduce associated costs.

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Payroll Leaders Viewpoint: Navigating the Subcontracting Model

Jul 07, 2017

This POV examines the challenges for customers being serviced by a global payroll delivery model, and provides ways to mitigate risks and challenges.

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A Talent War Is Looming, and IT Services May Just Be the Super Weapon

Jul 03, 2017

Business across the globe are struggling to attract the best and brightest talent. Find out how this trend is playing out in the services industry.

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The HR Power Tools 6-Pack for High-Impact Service Delivery

Jun 30, 2017

This POV explores the six newest areas of HR Tech innovation that offer significant value-driving potential for HR functions.

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