Definitions and key techniques used by process mining experts today, with one fundamental underlying principle – data is the foundation of a business process.
Jan 30, 2020
HFS' 2020 RPA Software Product Top 10 evaluates how well 17 RPA software companies are supporting and enabling their clients to scale their automation programs and drive real change.
Every vendor claims to be an expert in continual learning - CHROs must find the real experts who have scaled their own Learning and Development programs
Jan 21, 2020
Enterprises must foster a culture of continual training and learning when most firms are facing talent shortages
Jan 07, 2020
Integrated automation can enable a OneOffice experience by breaking down silos across an enterprises’ customers and employees
Nov 08, 2019
SAP is set on a migration deadline to S/4HANA by 2025; the official line is that SAP will no longer support its legacy software afterward.
Oct 01, 2019
In this POV we provide advice to clients and service providers in the SAP SuccessFactors market.
Mar 19, 2019
HFS presents insights on what needs to change in the modern workplace to create sustainable businesses, gleaned at its inaugural International Women's Day roundtable.
Mar 06, 2019
Enterprise leaders are under increased pressure to pivot their businesses to meet the needs of consumers and ensure operations are agile enough to support these needs. Yet, the engine room of most organizations’ services —global business services (GBS)— o
The strategy behind IBM GBS’ “Cognitive Enterprise” makes sense, but will it be enough to ensure success?
Mar 01, 2019
At the recently concluded IBM Think in SFO, we spent significant time with IBM GBS Leadership and its clients to understand their go-to-market strategy. We assess the strategy in this POV.