HR Strategy

Read this process mining 101 primer before your next “operational excellence” meeting

Feb 20, 2020

Definitions and key techniques used by process mining experts today, with one fundamental underlying principle – data is the foundation of a business process.

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HFS Top 10 Robotic Process Automation (RPA) Software Products 2020

Jan 30, 2020

HFS' 2020 RPA Software Product Top 10 evaluates how well 17 RPA software companies are supporting and enabling their clients to scale their automation programs and drive real change.

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Every vendor claims to be an expert in continual learning - CHROs must find the real experts who have scaled their own Learning and Development programs

Jan 21, 2020

Enterprises must foster a culture of continual training and learning when most firms are facing talent shortages

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Drive meaningful customer experiences with equally meaningful employee experiences

Jan 07, 2020

Integrated automation can enable a OneOffice experience by breaking down silos across an enterprises’ customers and employees

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The SAP S/4HANA migration 2025 deadline looms—make a plan

Nov 08, 2019

SAP is set on a migration deadline to S/4HANA by 2025; the official line is that SAP will no longer support its legacy software afterward.

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SuccessFactors services providers and users: Get these five things right for success

Oct 01, 2019

In this POV we provide advice to clients and service providers in the SAP SuccessFactors market.

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DISMISS DIVERSITY AND INCLUSION INITIATIVES AT YOUR OWN PERIL

Mar 19, 2019

HFS presents insights on what needs to change in the modern workplace to create sustainable businesses, gleaned at its inaugural International Women's Day roundtable.

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GBS leaders must align their shared services for the digital age or face extinction

Mar 06, 2019

Enterprise leaders are under increased pressure to pivot their businesses to meet the needs of consumers and ensure operations are agile enough to support these needs. Yet, the engine room of most organizations’ services —global business services (GBS)— o

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The strategy behind IBM GBS’ “Cognitive Enterprise” makes sense, but will it be enough to ensure success?

Mar 01, 2019

At the recently concluded IBM Think in SFO, we spent significant time with IBM GBS Leadership and its clients to understand their go-to-market strategy. We assess the strategy in this POV.

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