Intelligent Automation

Improve your decision making through smart data platforms; NTT’s Accelerate SMART provides some best practices in a highly competitive market

May 14, 2020

In this PoV, we explore how NTT envisioned and developed an industry-agnostic smart platform that has already been deployed on several campus, commercial, and government settings in addition to smart city projects

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CIOs must balance the new without throwing out the old tools that still add value

May 12, 2020

Smart CIOs will balance the requirements of the new with retaining older systems, processes, and tools that still add value.

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Learn from the Paradigm Shock: Ignore BCP/DR at your own peril

May 07, 2020

The IBM GBS story to scale WFH post Covid-19

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Prepare now for a splurge on Industry 4.0 services after COVID-19

May 04, 2020

Providers must prepare their clients, partners, and narratives for an Industry 4.0 rush after COVID-19—while focusing on key short-term technologies

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Impact of COVID-19 on the Global IT/BPM Industry

May 01, 2020

The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global COVID-19 crisis and their immediate outlook for the industry.

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Develop digital customer tools that are seamless for customers and employees

Apr 27, 2020

Asynchronous messaging should simplify interactions for both the consumer and the agent.

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Even if IT is from Mars and business is from Venus, they must work together to enable success with RPA

Apr 23, 2020

Old Mutual prioritizes IT and business collaboration to drive RPA success.

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If you plan to automate processes with SAP, consider SAP’s evolving intelligent RPA for your toolbox

Apr 20, 2020

According to SAP “77% of the world’s transaction revenue touches an SAP system.” So, it’s hardly surprising that SAP is directly facilitating process automation for its 440,000 customers across its enterprise systems suite. SAP shared a recent virtual upd

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