IT Outsourcing / IT Services

Existing Genpact clients should engage smarter with the firm to digitize their operations

Jun 24, 2019

Genpact is evolving its digital offerings - this report examines how the firm's current BPO clients can leverage the firms growing offerings.

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Service providers and enterprises: Lessons you must learn from the Huawei crisis

Jun 12, 2019

Huawei has become the poster child of an increasingly politicised economic environment. But what can enterprise leaders and service providers learn from this crisis?

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HFS Top 10 Energy Services 2019

May 08, 2019

This report analyzes and rates 11 service providers serving the Energy sector across innovation, execution, and voice of the customer criteria.

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Re-platforming the enterprise: 2019 Market Primer

May 02, 2019

Our top level predictions for IT Services growth for 2019 and beyond.

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HFS Top 10 Manufacturing Service Providers 2019

Apr 29, 2019

This report analyzes and rates 16 service providers serving the Manufacturing industry across innovation, execution, and voice of the customer criteria.

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Sourcing executives must warm up to shoring in Mexico

Apr 18, 2019

This report examines the future of Mexico as a major sourcing destination.

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Market Index Q1 2019

Apr 09, 2019

This update to the HFS Market Index gives an overview of the IT and business services market performance.

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Atos must quickly step outside of its comfort zone to use Syntel for competitive leverage

Apr 09, 2019

HFS Research attended Atos’ 2019 Global Analyst Summit in Boston. We believe Atos needs to move much faster with its integration efforts, and have a crisper message clearly outlining how its customers will benefit.

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Absolutely sure you’re ready for AWS lock-in? Then read this first

Mar 28, 2019

AWS has continued to grow exponentially, growing to become one of the most valuable IT Services firms in the world. But is going all-in-with-AWS as risk free as they'd have you believe?

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