We present the HFS Hot Vendors Report for Q3 2019. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for the Digital OneOffice.
IT Outsourcing / IT Services
“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years! (Part Two)
Sep 25, 2019
Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.
“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years!
Sep 24, 2019
Part one of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their best Q in six years and strategic acquisitions.
Sep 12, 2019
The 2019 HFS Top 10 Cloud Migration and Management Services report examines the role service providers play in the highly competitive cloud market.
Aug 29, 2019
Interest in IT and business process outsourcing seems to be at an all time low. Are organizations wholesale shifting to internal models or is something else afoot?
Aug 28, 2019
The 2019 HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers report examines the role service providers play in the evolving BFS industry. We assessed and rated the industry-specific service capabilities of 26 service providers.
You must strike a balance between customization and long-term compatibility to get the most value from ServiceNow
Aug 16, 2019
After countless client reference calls with ServiceNow practitioners, we examine how the market is balancing customisation to get the most value out of the platform without compromising longevity.
Aug 16, 2019
Over a decade on, the Financial services industry is still reeling from the 2008 financial crisis - whether that's the changing regulatory environment or ongoing market challenges.