IT Outsourcing / IT Services

The HFS HOT VENDORS Q3 2019

Sep 27, 2019

We present the HFS Hot Vendors Report for Q3 2019. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for the Digital OneOffice.

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HFS Enterprise AI Services Top 10 Report

Sep 25, 2019

This HFS Enterprise AI Services Top 10 Report examines the part service providers are playing in the rapidly growing AI landscape.

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“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years! (Part Two)

Sep 25, 2019

Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.

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“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter in six years!

Sep 24, 2019

Part one of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their best Q in six years and strategic acquisitions.

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HFS Top 10: Cloud Migration and Management Services 2019

Sep 12, 2019

The 2019 HFS Top 10 Cloud Migration and Management Services report examines the role service providers play in the highly competitive cloud market.

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Operations leaders shouldn’t expect outsourcing to fix strategic issues

Aug 29, 2019

Interest in IT and business process outsourcing seems to be at an all time low. Are organizations wholesale shifting to internal models or is something else afoot?

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HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers 2019

Aug 28, 2019

The 2019 HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers report examines the role service providers play in the evolving BFS industry. We assessed and rated the industry-specific service capabilities of 26 service providers.

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You must strike a balance between customization and long-term compatibility to get the most value from ServiceNow

Aug 16, 2019

After countless client reference calls with ServiceNow practitioners, we examine how the market is balancing customisation to get the most value out of the platform without compromising longevity.

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Providers must build a bespoke toolset and strategy to save the modern banking industry

Aug 16, 2019

Over a decade on, the Financial services industry is still reeling from the 2008 financial crisis - whether that's the changing regulatory environment or ongoing market challenges.

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