This report analyses publicly announced ITMS and BPO contracts in Q2 2019 by region, service types, key verticals, main vendors and digital services.
Nov 16, 2017
Tigerspike adds enterprise mobility design and engineering capability for crafting user experiences with Concentrix and clients.
Oct 17, 2016
This Blueprint Guide provides a fresh take on the emerging Talent Acquisition Services in the As-a-Service Economy.
Sep 29, 2016
This Blueprint is a spinoff of the previously published Contact Center Operations Blueprint, focusing on the digital elements of contact center BPO.
Sep 19, 2016
This is the August 2016 edition of our outsourcing deals analysis, a month in which we came across the details of 40 large deals in the public domain.
Jun 19, 2016
HfS view on HP+CSC's opportunity to address the IT and operations plumbing necessary to enable the fast-emerging digital enterprise.
Jun 01, 2015
This webinar replay looks at how to align your IT service provider relationship to meet today's new demands.