This PoV will help service providers understand the importance of an integrated smart city solutions portfolio and help them target clients in this space.
Service design and design thinking efforts must recognize every end user; the public sector’s digital struggles are a stark reminder
Apr 14, 2020
Yes, we all know to consider the end user—just be sure to cover every end user: it’s critical whether you’re in local government or a CMO.
Some vendors are stepping up to the mark by providing free access to home learning tools. Other vendors must join in to prove they have delivery capabilities at scale, while helping others.
Apr 14, 2020
IBM/Cisco and TCS are leading the way with free access to their remote access platforms to assist schools with remote learning as families are stuck at home due to COVID-19 restrictions
COVID-19: Technology providers must support government and healthcare professionals in this time of crisis - ServiceNow shows them how
Mar 31, 2020
In this report, we have discussed how ServiceNow has come forward with new applications and offered continuous support to their community in various ways to overcome the COVID-19 crisis.
Service providers to the public sector must fuel local-scale innovation to propel nationwide transformation
Aug 19, 2019
With the public sector crying out for transformation, providers must develop ecosystems that pioneer scalable use cases and define “best practice”
Sep 29, 2012
The potential impact of the US presidential election is not only an important and very current question with regards to social and economic matters, but it will also impact the shared services and outsourcing space.