Service Provider Analysis

HfS Engineering services Top 20: Leading Engineering Service Providers 2016

May 24, 2017

In this study, we analyze the structure of the engineering services industry, and provide a list of the top 20 engineering service providers.

Read More

DXC – Changing the Name Alone Won’t Halt the Nose-Dive

Apr 09, 2017

April 3rd saw the long-anticipated creation of a new IT and BPO powerhouse service provider – DXC.technology.

Read More

HfS Blueprint Report: Capital Markets Operations

Jan 12, 2017

We believe that capital markets firms will undergo a large-scale operational transformation in 2017. Service providers for this market are now in a unique position to help clients rethink and run more Intelligent Operations.

Read More

HfS Blueprint: Digitally Enabled Contact Center 2016

Sep 29, 2016

This Blueprint is a spinoff of the previously published Contact Center Operations Blueprint, focusing on the digital elements of contact center BPO.

Read More

HfS Blueprint Report: Workday Services 2016

Sep 14, 2016

This Blueprint Report looks at the innovation and execution capabilities of sixteen Workday service providers in detail.

Read More

APAC IT Services and BPO Market Size and Forecast, 2016 - 2020

Aug 28, 2016

This document provides HfS Research market sizing and forecast for the Asia Pacific IT Services and BPO Market from 2016 to 2020.​

Read More

Americas IT Services and BPO Market Size and Forecast, 2016 - 2020

Aug 02, 2016

This document provides HfS Research market sizing and forecast for the Americas IT Services and BPO Market from 2016 to 2020.

Read More

Strategic Analysis of Outsourcing Deals Announced in June 2016

Jul 27, 2016

This PoV analyzes 53 outsourcing deals announced in June 2016 for the key lessons learned and for their alignment to recent HfS research.

Read More

EMEA IT Services and BPO Market Size and Forecast, 2016 - 2020

Jul 19, 2016

This PoV provides HfS Research market sizing and forecast for the EMEA IT Services and BPO Market from 2016 to 2020.

Read More