Supply Chain Management

The HfS BPO Top 50

Jun 28, 2016

This is the HfS list of top 50 BPO providers by revenue.

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Supply Chain Management Requires Control in Addition to Visibility

May 08, 2016

Supply Chain Management is evolving to a new model that places an emphasis on control and not just enhanced visibility into operations.

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Being As-a-Service in Supply Chain Management

Mar 30, 2016

HfS examines what it means for a service provider to be "as-a-service" in supply chain management and how that is likely to change in the next three years.

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HfS Blueprint Report: Supply Chain Management As-a-Service

Mar 16, 2016

The 2016 HfS Supply Chain Management As-a-Service Blueprint Report covers current trends, market activity and analysis of 14 service providers.

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How to Make MRO a Proactive Contributor to Your Enterprise

Nov 19, 2015

MRO can be a more proactive, better managed capability so that enterprises can be more effective and adaptable with a well-defined supply chain.

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How MRO As-a-Service is Changing the Procurement Outsourcing Market

Nov 04, 2015

This is the first part in a series of three soundbites focused on the evolution of Maintenance, Repair and Operations (MRO) outsourcing in the As-a-Service Economy.

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Is it Time to Start Thinking About the Impact of Industrial 3D Printing in BPO?

Apr 23, 2015

HfS believes the time is fast approaching for global process owners to work with business and product leaders in their enterprise to understand their 3D printing strategies and how that will impact current back office processes.

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HfS Blueprint Report: Supply Chain Management BPO

Jul 10, 2014

The Supply Chain Management (SCM) BPO market is relatively new but already an area of great innovation, investment and interest amongst leading mainline BPO service providers as well as by many domain specialists.

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SCM BPO Solves Pain Points for Customers of all Sizes

Jun 19, 2014

HfS looks into the different operational pain points that SCM BPO can address for clients of all sizes to help better illustrate why we believe this is a highly attractive process area for BPO.

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