HfS Emerging Market Guide: IBM Watson Services


The Watson assets are available for enterprises to license and use the same way you would engage with any other IBM software application or service offering. Also, like with the others, technology service providers can step in to take this technology to market with consulting, solution design, implementation, and maintenance for various use cases. While IBM is taking Watson to its technology and business services clients through the IBM Global Services group, it isn’t the only provider doing so. Yet, under the “Cognitive” moniker, Watson and other technology assets have evolved into a central strategic pillar for IBM, mitigating the decline in some of their traditional lines of business.


IBM has been busy putting together the building blocks for its partner ecosystem to leverage and create a multitude of Watson-powered applications. However, the narrative around this emerging ecosystem is still evolving. With IBM’s opening of its “API economy” approach with Watson, we’ve seen interest in Watson service provision from an array of multinational technology services firms.


Given the early and evolving state of this services market, HfS undertook a preliminary Emerging Market Guide analysis instead of a full Blueprint. Our perspective, including user and client interviews and service provider briefings, reflects where service providers for IBM Watson services stand today and how they’re positioned for future success.

HfS Emerging Market Guide: IBM Watson Services

(26 Pages)

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