A collection of the latest views from the HFS analyst team on customer and employee experience.
June 11, 2025Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.
May 22, 2026Ema earns the HFS Hot Tech status for AI employees that execute multi-step workflows across enterprise systems.
March 18, 2026Salesforce revamps partner program to drive outcomes, pushing partners beyond deal closure to real value delivery.
March 16, 2026Delegated Commerce captures the shift to upstream intent, delegated decisions, orchestration-led advantage, and modular execution.
Hot Tech
July 08, 2026Zime's AI engine turns your best sellers' behaviors into scoreable guidance so every rep can sell like a five-year veteran.
Market Impact Report
June 15, 2026HFS Research and Genpact study finds four enterprise debts trap $18 trillion and block AI value.
Data Viewpoint
June 09, 2026Service provider teams already have agentic AI skills, but lack the time, tools, and governance to turn them into value.
Competitive Intelligence
June 09, 2026A look at how DXC performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Mphasis performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Mindsprint performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how ITC Infotech performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Fujitsu performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Coforge performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Birlasoft performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how YASH Technologies performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Tech Mahindra performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how PwC performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how LTM performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Hitachi Digital Services performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Wipro performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how TCS performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how NTT DATA performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how KPMG performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
Competitive Intelligence
June 08, 2026A look at how Infosys performed in the HFS Horizons: SAP S/4HANA Transformation Services, 2026.
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