It is our mission to provide visionary insight
into the major innovations impacting business operations:
automation, artificial intelligence, blockchain, digital business models and smart analytics
HfS is leading the way with Voice of the Customer research in this landmark report into Robotic Process Automation (RPA) Customer Experiences (CX).Read More
We predict that 2018 will be another +30% growth year for professional services firms’ internet of things (IoT) business.Read More
Brief our HfS analyst team today about what makes your company amazing
HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.
HfS is the changing face of the analyst industry combining knowledge with impact
CEO and Chief Analyst, Phil Fersht
“The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”
Chief Strategy Officer, Saurabh Gupta
We believe that talent is the one sustainable advantage in business. HfS is here to provide you with that advantage through our highly experienced analyst team”
Chief Operating Officer, Bram Weerts
Q3 2017 showed real signs of improvement in the services business, “new style” engagements are driving more growth than the legacy is sucking out of the market.
RPA often starts out like a teenage romance: a lot of enthusiastic fumbling around that ends quickly, frequently leading to disappointment
The key takeaways from last month's FORA Summit in London
How the Blockchain Six-Pack is changing how we think about business transactions, storing data and new revenue models
We’ve now had a couple of years too ruminate about the emergence and impact of blockchain. So where is the industry today what can we expect for 2018 and beyond?