It is our mission to provide visionary insight
into the major innovations impacting business operations:

 

automation, artificial intelligence, blockchain, digital business models and smart analytics

 

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Introducing the HfS Hot Vendors

The HfS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for the Digital OneOffice™.

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Generali Case Study: Every Insurer Needs a Solid Foundation for Digital

How building a digital foundation is essential to the success of the modern insurance company.

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HfS Research Agenda 2018

The updated HfS Research Agenda, serving the real needs of our clients through impactful knowledge and insights.

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Research, Insight, and Advice for Buyers of Global Services

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Membership Services for Service Providers

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HfS Data Products

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Special HfS Announcement

HfS & Cambridge University AI Partnership

Learn more on our AI-focused partnership with the University of Cambridge's Gonville and Caius College.

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Special HfS announcement

The Sourcing Industry Group and HfS Partnership

Learn more about our partnership with the Sourcing Industry Group (SIG).

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Special HfS Announcement

Join us for the Future of Operations in the Robotic Age Council

HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.

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  • HfS is the changing face of the analyst industry combining knowledge with impact

    CEO and Chief Analyst, Phil Fersht

  • “The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”

    Chief Strategy Officer, Saurabh Gupta

  • We believe that talent is the one sustainable advantage in business. HfS is here to provide you with that advantage through our highly experienced analyst team”

    Chief Operating Officer, Bram Weerts

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The digital worker survival guide: it's much more about attitude than skills

The digital worker survival guide: it's much more about attitude than skills

How can we enlighten people to change their working attitudes to make them much more valuable and irreplaceable to their employers?


Automation to impact 750,000 low skilled Indian jobs, but create 300,000 mid-high skilled jobs by 2022

Automation to impact 750,000 low skilled Indian jobs, but create 300,000 mid-high skilled jobs by 2022

As deal pricing moves from FTE to transaction and outcome, how will this impact the number of employees needed to service them?


No longer that great: The USA’s stagnation is spurring genuine global innovation, with data and AI at the core

No longer that great: The USA’s stagnation is spurring genuine global innovation, with data and AI at the core

All good things happened in America – it’s where dreams were hatched and made real. Fast-forward to present day and a new playing field being leveled for the next creation of wealth where data and AI is at th