Inspired thinking to elevate business



In a recent independent survey, 100% of respondents said HFS’ depth of industry knowledge represented ‘Best in Class’ research insight for clients.


100% of respondents also said we rated ‘Good to Excellent’ for product innovationproviding market-leading inspirational research.


Our research is based on over 5000 enterprise interviews conducted annually across the Global2000 and read by millions of business people worldwide. We help you have an impact.

“What we’ve experienced – inside of a single year – is the coming together of people to confront their fear of change to face the reality that their organization will sink without it. As an organization you have no choice but to embrace the emerging business world. The choice you do have is how to do it.”

Saurabh Gupta, HFS Chief Research Officer.

At HFS we see a “new dawn” emerging for business and service providers.

Welcome to Vision 2025 – a stake in the ground and a North Star to give organizations across the globe an essential roadmap to thrive. What is clear is that technology alone cannot absorb what has been the biggest shock of a lifetime, the likes of which we will never see again.

HFS Vision 2025 acts as a guide to achieving the five OneOffice fundamentals
HFS Research Agenda grants insight into the major innovations impacting business operations
HFS Skills Driving the OneOffice Organization details the core set of skills to take you where you need to go

“What we need now is the emergence of dynamic digital organizations where people are energized by technology, where they plug into business experiences that are progressing rapidly to places where the possibilities are limitless, where the future is dawning before our eyes,” says Phil Fersht, HFS CEO and Chief Analyst.

What we need is a OneOffice Organization–let HFS be your guide.

Highlight Reports

HFS Highlight: IBM joins the war for Hyperscaler Talent, Acquires Taos to boost Multi-Cloud and MSP Offerings

An HFS view of IBM acquiring Taos to boost its hyperscaler services and capabilities.

Market Analysis

Merger and Acquisition Activities Monthly Snapshot – December 2020

A monthly rollup of merger and acquisition activity

Top 10 Reports

HFS Top 10: Digital Associates Services

This Top 10 report is a refreshed and expanded analysis of service providers developing conversational tools across a defined series of innovation, execution, and voice of customer criteria.

Highlight Reports

HFS Highlight: Birlasoft is unlocking the power of digital through its eight pillars of growth

In December 2020, we attended the Birlasoft analyst and advisor day to know more about its overall strategy, key capabilities, and flagship client engagements among others. Throughout the discussion, Birlasoft unveiled its strategy to fuel the next phase of growth with some interesting examples of client engagements and key solutions.

Hot Vendors

HFS Hot Vendors Q4 2020

We present the HFS Hot Vendors Report for Q4 2020. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for the Digital OneOffice.

Highlight Reports

HFS Highlight: Infosys aims to lead the cloud battle with the launch of Cobalt

Accelerated by the pandemic, there is a secular shift in cloud adoption. To enable its clients’ cloud-powered enterprise transformations, Infosys has launched Cobalt: a set of cloud-enabled services, solutions, and platforms.