Analysis of the best service providers for BFS firms across execution, innovation, OneOffice, and voice of the customer criteria.
HFS Research and Cognizant partnered to develop insights in to health-plan members' use of digital in their interactions.
Applications are dead, data is your North Star in the journey to Cloud Native.
C-suites must align the whole organization behind customer and employee experience transformation–focusing on business outcome.
Recent research from
Mayank Madhur Associate Director, Research
HFS sees a “new dawn” emerging from the fog of 2020, and what is clear is that technology alone cannot absorb what has been the biggest shock of a lifetime. The HFS 2025 Vision represents the North Star for bold enterprises to design their organizations to thrive in this new era.
These are the core skillsets that will take you where you need to go.
Read the latest research the HFS OneOffice.
Our insight into the major innovations impacting business operations.
