It is our mission to provide visionary insight
into the major innovations impacting business operations:
automation, artificial intelligence, blockchain, digital business models and smart analytics
FORA Leadership Insights: The Chip Shop Taking Over Cambridge
An interview with Tim Pullen, Chief Financial Officer of Arm Limited
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Making AI the Killer App for Your Data
HfS and IBM have jointly developed a practical guide with actionable recommendations to starting your AI journey.
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HfS Industry Blueprint: Utility Operations 2018
The report examines the state of the utility industry and investigates how the service provider landscape is supporting and enabling the digital transformation of utilities.
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Brief our HfS analyst team today about what makes your company amazing
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Special HfS Announcement
HfS & Cambridge University AI Partnership
Learn more on our AI-focused partnership with the University of Cambridge's Gonville and Caius College.
HfS webinars
All webinar replays available on our site
Register for upcoming HfS webinars, or them on-demand via our website.
Special HfS Announcement
Join us for the Future of Operations in the Robotic Age Council
HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.
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HfS is the changing face of the analyst industry combining knowledge with impact
CEO and Chief Analyst, Phil Fersht -
“The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”
Chief Strategy Officer, Saurabh Gupta -
We believe that talent is the one sustainable advantage in business. HfS is here to provide you with that advantage through our highly experienced analyst team”
Chief Operating Officer, Bram Weerts
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Why AA's investment windfall locks up the RPA market for the Big Three
There are three established leaders at the front of the RPA market and investors are convinced that RPA is the start of something much bigger for enterprises
Concentrix gets up close and personal with Teleperformance with its Convergys acquisition
Just a couple of weeks after Teleperformance splashed $1 billion in Intelent we finally see Convergys gobbled up
The definitive RPA product benchmarks: The overall picture across 359 superusers
HfS interviewed 359 super-users of RPA products (enterprises, advisors and service providers) across 40+ customer experience dimensions across the following 6 key dimensions
