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into the major innovations impacting business operations:

 

automation, artificial intelligence, blockchain, digital business models and smart analytics

 

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A fireside chat with Mohit Joshi: Introspection and understanding why clients pick their partners are the keys to success

Part 2 of 2: HFS CEO Phil Fersht talks with Mohit Joshi, President, Infosys, about the banking sector, the future of Infosys and the wider market.

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Find the right partners to help you break down internal silos and reach your full potential

How to select experience agency partners that will help break down your front office silos.

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CISOs, take note: Accenture boosted the contents of its cyber toolbox with Symantec’s Cyber Security Services business

Unless you have been living in a cave, it will have become clear that Accenture has been leading CISOs on a feeding frenzy through its multiple security acquisitions.

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Research, Insight, and Advice for Buyers of Global Services

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RPA Research

HFS Top 10 RPA Products 2018

HFS Top 10 report featuring the leading RPA products based on interviews with 359 RPA super users.

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HfS webinars

All webinar replays available on our site

Register for upcoming HfS webinars, or them on-demand via our website.

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Special HfS Announcement

Join us for the Future of Operations in the Robotic Age Council

HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.

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  • HfS is the changing face of the analyst industry combining knowledge with impact

    CEO and Chief Analyst, Phil Fersht

  • “The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”

    Chief Strategy Officer, Saurabh Gupta

BLOG

NASSCOM 2020... no Coronavirus excuses as India comes bowling back

NASSCOM 2020... no Coronavirus excuses as India comes bowling back

Phil Fersht's Ten Takeaways from NASSCOM India Leadership Forum 2020


Wipro must appoint a ruthless CEO with teeth to escape its current predicament

Wipro must appoint a ruthless CEO with teeth to escape its current predicament

When Wipro’s CEO Abid Neemuchwala announced his resignation it was a shock for employees and the industry as a whole... but it was less of a surprise to those who knew him well


If you don't ease your process debt, you'll never benefit fully from automation

If you don't ease your process debt, you'll never benefit fully from automation

Automation tools can truly help make processes work effectively across disparate systems, once you have got rid of the awful process debt weighing down your organization