It is our mission to provide visionary insight
into the major innovations impacting business operations:

 

automation, artificial intelligence, blockchain, digital business models and smart analytics

 

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Prioritize communication to survive the data rights paradox

Clear communication will help your enterprise survive in the GDPR age.

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A blueprint assessment of the top 4 cloud providers: AWS, Google, IBM and Microsoft

A quick guide to answer the question ‘Who will win this cloud war?’

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HfS Blueprint Report: Workday HCM Services 2018

In the 2018 HfS Workday HCM Services Blueprint Report, we analyze the capabilities and vision of thirteen Workday HCM services partners.

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SERVICES


Research, Insight, and Advice for Buyers of Global Services

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Membership Services for Service Providers

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HfS Data Products

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Special HfS Announcement

HfS & Cambridge University AI Partnership

Learn more on our AI-focused partnership with the University of Cambridge's Gonville and Caius College.

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HfS webinars

All webinar replays available on our site

Register for upcoming HfS webinars, or them on-demand via our website.

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Special HfS Announcement

Join us for the Future of Operations in the Robotic Age Council

HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.

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  • HfS is the changing face of the analyst industry combining knowledge with impact

    CEO and Chief Analyst, Phil Fersht

  • “The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”

    Chief Strategy Officer, Saurabh Gupta

  • We believe that talent is the one sustainable advantage in business. HfS is here to provide you with that advantage through our highly experienced analyst team”

    Chief Operating Officer, Bram Weerts

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The definitive RPA product benchmarks:  The overall picture across 359 superusers

The definitive RPA product benchmarks: The overall picture across 359 superusers

HfS interviewed 359 super-users of RPA products (enterprises, advisors and service providers) across 40+ customer experience dimensions across the following 6 key dimensions


You just can't lose... with Chris Boos. Time for an AI reality check

You just can't lose... with Chris Boos. Time for an AI reality check

Phil Fersht talks to arago Founder and CEO Hans-Christian Boos


Accenture, IBM, Cognizant, Infosys, Wipro and TCS lead the first Digital OneOffice Blueprint

Accenture, IBM, Cognizant, Infosys, Wipro and TCS lead the first Digital OneOffice Blueprint

HfS releases the first official blueprint rating of leading service providers offering multi-functional OneOffice capabilities