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into the major innovations impacting business operations:

 

automation, artificial intelligence, blockchain, digital business models and smart analytics

 

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HfS Blueprint Report: Automotive Engineering Services

The 2018 Automotive Engineering Services Blueprint analyzes 25 service providers including trends, and major market activities.

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How Blockchain will disrupt procurement

When blockchain barrels into procurement and the supply chain, you need to read the waves… and surf the rollers

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HfS Industry Blueprint: Banking and Financial Services Operations 2018

The state of the BFS industry and how the service provider landscape is enabling the digital transformation of BFS firms.

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Research, Insight, and Advice for Buyers of Global Services

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Membership Services for Service Providers

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HfS Data Products

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Special HfS Announcement

HfS & Cambridge University AI Partnership

Learn more on our AI-focused partnership with the University of Cambridge's Gonville and Caius College.

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HfS webinars

All webinar replays available on our site

Register for upcoming HfS webinars, or them on-demand via our website.

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Special HfS Announcement

Join us for the Future of Operations in the Robotic Age Council

HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.

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  • HfS is the changing face of the analyst industry combining knowledge with impact

    CEO and Chief Analyst, Phil Fersht

  • “The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”

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BLOG

Can Infosys be the one to challenge Accenture's digital services dominance?

Can Infosys be the one to challenge Accenture's digital services dominance?

The cards have being played from Infosys' new CEO Salil Parekh - and it's a concerted digital play to offer clients an alternative to Accenture


We're becoming obsessive social networkers with a huge appetite to learn from each other

We're becoming obsessive social networkers with a huge appetite to learn from each other

New data shows the ability to partner, be intellectually curious and creative are the most in-demand skills


Gartner fails spectacularly with its 180 degree flip on the impact of AI Automation on jobs

Gartner fails spectacularly with its 180 degree flip on the impact of AI Automation on jobs

While many people love to keep spinning new headlines everyday, in the hope #fakenews is now the #realnews, some of us still have memory banks that last longer than one week, especially when CIOs spend billions of dollars for this type of council