It is our mission to provide visionary insight
into the major innovations impacting business operations:

 

automation, artificial intelligence, blockchain, digital business models and smart analytics

 

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NGA sharpens focus on HR and Payroll services, sells UK&I software division

This PoV assesses NGA HR's disposal of its long-held UK&I software business, and what it means for the future.

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HfS Blueprint: SAP SuccessFactors Services 2017

In the 2017 HfS SAP SuccessFactors Services Blueprint Report, we analyze the capabilities and vision of 13 SAP SuccessFactors services partners

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HfS Blueprint: Insurance As-a-Service 2017

This Blueprint builds on HfS' previous analysis, charting 17 service providers' progress on execution and innovation in P&C and L&A insurance.

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SERVICES


Research, Insight, and Advice for Buyers of Global Services

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Membership Services for Service Providers

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HfS Data Products

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Special HfS Announcement

HfS & Cambridge University AI Partnership: Stephen Hawkings, Here We Come

Learn more on our AI-focused partnership with the University of Cambridge's Gonville and Caius College.

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Industry leaders on the value of HfS Research

What the industry thinks of HfS events, and why they keep coming back

Industry leaders from Kellog's, BNY Mellon, Ascension Health, Wipro, and Concentrix on the value of HfS Research and its events.

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Special HfS Announcement

Join us for the Future of Operations in the Robotic Age Council

HfS launches the FORA Council (Future of Operations in the Robotic Age), a select international executive leadership council of key industry stakeholders.

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  • HfS is the changing face of the analyst industry combining knowledge with impact

    CEO and Chief Analyst, Phil Fersht

  • “The road to success is always under construction. You almost never have all the answers yourself, that is why we are here to assist you”

    Chief Strategy Officer, Saurabh Gupta

  • We believe that talent is the one sustainable advantage in business. HfS is here to provide you with that advantage through our highly experienced analyst team”

    Chief Operating Officer, Bram Weerts

BLOG

#NASSCOMBPM 2017: The Indian BPM industry graduates from from biryani to bhuna, but needs to stop celebrating the past

#NASSCOMBPM 2017: The Indian BPM industry graduates from from biryani to bhuna, but needs to stop celebrating the past

Phil Fersht shares his takeaways from the 2017 NasscomBPM Summit in Bangalore


Meet F&A's new Big Seven: Genpact, Accenture, IBM, TCS, EXL, Capgemini and WNS

Meet F&A's new Big Seven: Genpact, Accenture, IBM, TCS, EXL, Capgemini and WNS

On the Knife’s Edge: Do F&A Service Buyers and Providers Really Want Transformation – Or Just RPA Arbitrage?


Got anything better to do Thursday?  Come along to the #Nasscom summit in Bangalore

Got anything better to do Thursday? Come along to the #Nasscom summit in Bangalore

Phil Fersht will be speaking on the Future of Operation in the Robotic Age at NASSCOM BPM this Thursday