More HFS Blockchain Research

Top 10 Report

HFS Top 10: Enterprise Blockchain Services, 2021

An assessment of Enterprise Blockchain Service Providers covering execution, innovation, OneOffice™ alignment, and client feedback.

Point of View

The State of Blockchain—Rhode Island Leverages Blockchain to Streamline Identity Validation

To understand blockchain adoption in the public sector, we connected with Infosys and The State of Rhode Island.

Data Viewpoint

Public blockchains triumph as Ethereum emerges as the number one platform of choice

The debate between public and private blockchain continues, and our research shows a two-horse race for the platform of choice.

Point of View

Hyperconnected Ecosystems: Your Path to New Sources of Business Value

HFS, in partnership with TCS, surveyed 158 C-level executives globally to understand the emergence of "hyperconnected ecosystems."

Highlight Report

WNS’ PRECIZON has life sciences-specific competitive intel in its crosshairs

Competitive intelligence platform that focuses on the life sciences could be worth its weight in gold if used smartly.

Point of View

Make decentralization your friend; let consumers take control of their health data

Ransomware attacks on healthcare is rampant; regulations and enterprise capabilities are insufficient. So consumers to own data.

Point of View

Unraveling the current innovation wave and the power of technology

Are ecosystems, outcomes, and diversity the keys to successful tech adoption? Read on.

Point of View

Catch the Blockchain Bounce Back: Record Funding in 2021

Blockchain funding reached a record high in the first half of 2021—and we're keen to understand why.

Point of View

Digital leaders must build in rapid adaptability to win in today’s business ecosystems

How freight business TFG Transfracht built in the adaptability and interoperability to succeed in digital ecosystems.

Point of View

Healthcare must blow up its organizational silos to thrive in a post-pandemic world

The time is now to replace analog work methods with the OneOffice mindset & work culture.

Data Viewpoint

Industrial manufacturing is behind in 5G, AR/VR, blockchain, and process automation adoption

Cybersecurity, IoT, and Smart Analytics have seen the highest adoption.

Data Viewpoint

5G, process automation, and IoT are the top investment focus for industrial manufacturers in near-term

Majority of the industrial manufacturers are still focusing on operational efficiency.

Point of View

Enable cloud-native and AI-powered healthcare digital platforms to manage rising costs, risks & demand

HFS Research, with Infosys, surveyed 100 CXOs at US health plans to evaluate the fit for a “healthcare digital platform.

Highlight Report

NTT DATA’s Nucleus for Healthcare's psychographics drive to personalized care

Using psychographic data to construct a usable 360 degree view of the health consumer.

Point of View

Ignore the digital health semantics, and focus on the outcomes

A digital health framework that helps organize our thinking about this vast market segment.

Data Viewpoint

Leverage material increase in healthcare technology spend to improve Triple Aim

Expectations for material increase in healthcare IT budgets and emerging tech investments should translate to Triple Aim wins.

Data Viewpoint

Sustainability has broken into the top of enterprise priority lists

Master your data, plan your route to decarbonization, and improve your CSR on all fronts.

Point of View

Defy DeFi no more!

The market cap for Decentralized Finance (DeFi) is $70B today. It was $1B twelve months back.

Point of View

Adopt emerging tech before it becomes table stakes

Digital health is at the beginning of the end of its journey. The end is near—not because digital health is becoming obsolete but because its underlying are

Highlight Report

Process platform EvoluteIQ accelerates its evolution

Low-code business process automation platform provider almost triples its headcount in six months.

Data Viewpoint

Emerging Tech Challenges

Over 70% of 801 global 2000 companies expect to increase their stake in emerging tech, but it's not without its challenges.

Data Viewpoint

HFS Data Viewpoint: The Seven Must-Haves for a Successful Modern Retail Organization

Company performance and success have always been measured by revenue and profit, but since COVID-19 hit, ”fit-for-future" measures are growing in Here are the

Point of View

Sustainability services: HFS Research will map and define the ecosystem

Our mapping study will provide definition, understanding, and recommendations, for the sustainability services ecosystem

EY does the math and acquires Pythagoras to bolster Microsoft capabilities in the UK Highlight Report

HFS Highlight: EY does the math and acquires Pythagoras to bolster Microsoft capabilities in the UK

Pythagoras' acquisition further boosts EY's Microsoft service capabilities. Going strong against its direct rivals in the UK market.

HFS Highlight: KPMG Climate Accounting Infrastructure expands the sustainability proposition Highlight Report

HFS Highlight: KPMG Climate Accounting Infrastructure expands the sustainability proposition

KPMG is moving one step closer to a holistic sustainability services offering with it’s Climate Accounting Infrastructure.

Highlight Report

IBM Blockchain Fuels State of New York’s Covid Health Pass

Digital health certificates could serve as a route out of the Covid-19 restrictions, and blockchain could be the technology to underpin them.

Highlight Report

HFS Highlight: Capgemini created a joint venture to develop digital healthcare solutions for the European

In January 2021, Sanofi, Capgemini, Generali, and Orange joined hands to build a joint venture for developing patient-centric healthcare solutions that can be

Highlight Report

HFS Highlight: Blockchain to block spam: How India’s telecom regulatory is using DLT to solve genuine

TRAI has created a regulation mandating a blockchain solution aimed at combatting spam calls in India’s telecoms industry, and it’s a great example of at

Point of View

Slay your legacy dragons to go “straight-to-digital” with an integrated OneOffice technology platform

Find out how Oracles' vision exemplifies HFS' OneOffice with an integrated suite of cloud applications and by leveraging and analyzing data for the very best in

Point of View

Unchain Your Supply Chain - Adopt the OneOffice Mindset

COVID-19 shined a spotlight on supply chains, illuminating the cracks, and in December HFS organized a digital roundtable to discuss them.

Highlight Report

HFS Highlight: Birlasoft is unlocking the power of digital through its eight pillars of growth

In December 2020, we attended the Birlasoft analyst and advisor day to know more about its overall strategy, key capabilities, and flagship client engagements

Point of View

Don’t write blockchain off! COVID-19 slowed spending—but didn’t stop it!

Blockchain has been on an upward trajectory for many years, but the COVID-19 outbreak threatened to change that – our recent survey with KPMG International

Point of View

Realign the 3D printing services portfolio to post-pandemic trends

Explore how different industry players are using 3D printing for their business landscape and how service providers should prepare themselves for 3D printing

Point of View

Save the food chain, save the world

This PoV looks into a potential solution that employs a combination of IoT and blockchain to solve some of the global food supply chain problems.

Point of View

Bringing people together early is the key to success for distributed ledger technologies

We recently spoke with several industry veterans to understand the struggles enterprises face when moving their blockchain projects into production.

Point of View

Explore seismic shifts in sustainability services for your green recovery

Our previous calls for enterprise leaders and service providers to get ahead of the sustainability services game is now a call to catch up.

Point of View

Discover the expanding AND converging telecom-media-technology (TMT) value chain

HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021.

Highlight Report

HFS Highlight: Find your supply chain’s digital thread to get a control tower that really controls!

Explores how Oracle Cloud SCM provides clients the agility they need to respond to pandemic-shocked supply chains

Highlight Report

HFS Highlight: Another Monday, another RPA acquisition, another ISV – Hyland shows it’s moving from

In Another Monday, Hyland has found the opportunity to break out from the content management mold.

Point of View

Medical device industry, utilize emerging technologies to put your data to use

This report examines how Medtronic is using AI-powered cloud solutions to transform diabetes management

Highlight Report

HFS Highlight: Newly launched Insurance Primer report points to the industry’s precarious balancing act

HFS recently launched our inaugural Industry Primer, focused on the insurance vertical.

Highlight Report

HFS Highlight: Infosys BPM joins the three-comma club, crossing $1B in revenues

The business process services line at Infosys has officially crossed over a billion dollars in revenue, an important milestone with implications on the future a

Point of View

Select a trustworthy blockchain service provider for a successful POC

Trust is the key ingredient for a successful partnership with a service provider when looking to move blockchain projects beyond the POC stage.

Point of View

Business Leaders Should Get Real With Virtual and Augmented Reality

Have AR and VR reached the level of maturity that businesses need to consider them as new sources of disruption on their markets?

Point of View

Follow an integrated technology approach for a 5G-enabled supply chain

In this POV, we will discuss the benefits of a 5G-enabled supply chain and offer some examples from this space.

Point of View

Healthcare ecosystems must rally around proven partners during COVID-19 to prepare for the aftermath, and

Providers are positioning themselves as central points for the COVID-19 response; collaborating now will prepare your ecosystems for future challenges

Point of View

Keep blockchain investments real to get beyond a successful but useless POC

We dive into the thoughts of enterprise leaders at EY’s 2020 Blockchain Summit, which show how you can convince your C-suite of blockchain’s worth.

Point of View

Prepare now for a splurge on Industry 4.0 services after COVID-19

Providers must prepare their clients, partners, and narratives for an Industry 4.0 rush after COVID-19—while focusing on key short-term technologies

Point of View

Providers must look to blockchain to fix the lack of supply chain transparency exposed by COVID-19

Providers must invest in and refine their blockchain solutions to win over clients looking towards transparent supply chains in the midst of COVID-19.

Point of View

It’s time to level up the focus on IoT: IoT will be the backbone in the fight against future epidemics

In this PoV, we will discuss how IoT technology is being used to fight COVID-19 and why IoT needs more focus from service providers.

Top 10 Report

HFS Top 10 Enterprise Blockchain Services 2020

The HFS Top 10 Enterprise Blockchain Services 2020 report investigates the blockchain space to provide a comprehensive and foundational analysis of the services

Point of View

Supply chain leaders must address modern slavery to mitigate risk and save millions from forced labor; it

Addressing modern slavery is not just about brand image and mitigating business risk—it’s a moral (and legal) obligation.

Point of View

Don’t let your 5G plans go up in flames as COVID-19 and 5G conspiracy theories threaten mobile and

This report examines the impact of the Covid-19 pandemic on 5G investments.

Point of View

Big Pharma Must Invest in Distributed Ledger Technologies to Secure Their Supply Chains

A look at how a few companies have used distributed ledger technology to power better secure distribution practices.

Point of View

Service design and design thinking efforts must recognize every end user; the public sector’s digital a

Yes, we all know to consider the end user—just be sure to cover every end user: it’s critical whether you’re in local government or a CMO.

Point of View

Leverage blockchain applications to fight COVID-19

In this PoV, we analyze the potential of blockchain to fight COVID-19, including several examples of how it has already helped us fight this pandemic.

Point of View

Ignore blockchain at your peril, but don’t drive blindly

This study provides unmatched insights into the current and emerging state of enterprise blockchain adoption.

Point of View

Emerging technologies could have really helped manage COVID-19…if we’d only had some smart leadership

Soap and social distancing are the best answers that humankind has had thus far to COVID-19. But what about all the technological advancements that we’ve

Point of View

Providers must not forget about blockchain, despite uncertainty from COVID-19

Providers must ensure their investment in blockchain isn’t cut significantly through this uncertain time or they risk being left playing catch-up

Point of View

Find a method to the madness to stay at the edge of innovation

Enterprises are struggling to keep pace with the unprecedented rate of technological advancements. The promise and impact of emerging technologies on how we and

Point of View

Life sciences third-party service providers, support your clients by driving meaningful as usual”

As digitization sweeps every industry in the new age of hyper-convenient, customer-centric models, the healthcare and life science communities must prepare to

Point of View

Avoid the blockchain white elephant—that beautiful and useless blockchain proof of concept—by on

The power and the challenge for enterprise blockchain initiatives stem from the fact that blockchain, by definition, is an inter-organizational technology. are

Point of View

Leverage engineering support services to drive digital engineering transformation initiatives

In this PoV, we discuss how the client leaders can make the digital switch happen in their organizations by using engineering support services as key and with

Point of View

Providers must develop a talent transformation strategy to survive in the current labor pushes forward

Accenture continues to evolve internal talent development, we examine why the broader services industry most follow suit.

Point of View

Oil and gas giants: establish trust to get over your data constraints—and drive growth, efficiency, and

Proactive oil and gas leaders will push for trust, data sharing, and collaboration in their ecosystems for everyone’s benefit.

Point of View

HFS 2.0: Defining Business Operations in the Next Decade

HFS resuscitates the analyst industry by bringing unique, fresher and more impactful insights into the major innovations impacting business and IT operations

Point of View

A fireside chat with Mohit Joshi: Introspection and understanding why clients pick their partners are the

Part 2 of 2: HFS CEO Phil Fersht talks with Mohit Joshi, President, Infosys, about the banking sector, the future of Infosys and the wider market.

Point of View

Insurance clients need their service providers to step up their IoT partnerships

Providers’ key to IoT and insurance starts with a more strategic approach to partnerships, IP, and go-to-market.

Point of View

Supply chain managers must embrace traceability; IBM’s double-down proves the tech and knowhow are

Supply chain managers now have more options on the table to meet the traceability and transparency that their customers and regulators demand.

Point of View

IoT and Industry 4.0 practice leaders must respond to the five trends to stay ahead of the curve

In this PoV, we discuss the current landscape and future state of IoT and industry 4.0.

Point of View

HSBC is pioneering blockchain in financial services—don’t find yourself playing catchup!

Blockchain has thus far been unable to make a significant impact in the BFS industry. But this could all be about to change

Point of View

Blockchain offers a solution to solve cross-border trade issues, but stakeholders must come together

Stakeholders must put their differences aside and come together if they hope to solve cross-border trade issues.

Point of View

Blockchain exploration efforts: accelerate and reduce costs in partnership with academia

You may have doubts about academia, but it can offer talent, infrastructure, and real benefit when piloting complex, untested blockchain use cases.

Point of View

Don’t let a few cool 3D printing use cases make it Industry 4.0’s poison chalice

3D printing, for now, remains small scale and complex—but manufacturers can’t be complacent: find the right providers and partners for your firm.

Point of View

Novartis partners with Microsoft to build AI solutions—showing pharma firms why they must look to for

The race for AI prowess in the new age of pharma will center on partnerships—but the competition is fierce and fraught with challenges.

Point of View

Privacy on public blockchains: EY clients and the blockchain curious must leverage this “best of both

While the debate between public and private blockchains rages on, EY is moving its gaze towards public blockchains that leverage ZKPs.

Point of View

Developing the Hyperconnected Airport for Next-Generation Passenger Experience

How the Greater Toronto Airports Authority is reimagining and modernizing operations to become an experience focused business

Point of View

Insurers must not underestimate the need to secure the data they collect through IoT

If insurers hope to maximize efficiency by using more data, they must understand that securing and storing data is a complex task.

Point of View

To competitively scale future IoT projects, you must build a baseline 5G capability—before it booms

One of IoT’s biggest hurdles is existing 4G infrastructure. If enterprise want to scale their IoT projects, they must recognize 5G is essential.

Point of View

HFS' IoT Startup Landscape

In parallel to HFS’ IoT Top10 and Hot Vendor reports, we profile startups and SMEs to landscape the ballooning range of IoT disruptors.

Point of View

Ten years after, ten years onward: HFS Research Agenda 2020

We're delighted to share with you our 2020 Research Agenda, as we continue our mission to define business operations and their technology enablement in the next

Point of View

The SAP S/4HANA migration 2025 deadline looms—make a plan

SAP is set on a migration deadline to S/4HANA by 2025; the official line is that SAP will no longer support its legacy software afterward.

Point of View

Insurers must embrace the IoT predict-and-prevent model and grow profit margins

Insurers are left to burden expensive payouts, but they can protect profit margins by moving towards a predict-and-prevent model leveraging IoT.

Point of View

Insurers: Explore blockchain to cut crippling claim administration costs

Insurance is complex and the claims process relies on efficient collaboration but blockchain can streamline the process, driving down operating costs.

Point of View

Enterprise leaders must learn from the key priorities of Cognizant: Collaborate and co-create Solutions

HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech

Point of View

“Straight to digital” is not doomsday for smart service providers. Genpact just had its best quarter

Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.

Point of View

Industry leaders must look to modern innovators for their cybersecurity defense or risk embarrassing from

Industry leaders must look to secure their enterprises from multiple cyber threats on a constant basis. Remote workers are an easy target for cybercriminals

Point of View

LEVERAGE 3D PRINTING FOR MANUFACTURING OPERATING MODEL TRANSFORMATION

In this PoV, we discuss how 3D printing is influencing the manufacturing industry and how the manufacturers can accelerate their 3D printing journey

Point of View

Trailblaze a path to your customer-centric OneOffice experience with these five strategic imperatives

How the highest performing organizations across the Global 2000 companies are rethinking operations and transforming interactions to support the customer

Point of View

Executives must focus on sustainability, or prepare for a new wave of lawsuits

Evolving scientific evidence of climate change, coupled with changing legal interpretations, means a new wave of lawsuits washing over enterprises.

Point of View

Slay your legacy dragons and cultural silos to create the Finance OneOffice experience

Finance and accounting leaders from multiple industries gathered with HFS analysts to discuss their journey to the Finance OneOffice.

Point of View

Take advantage of providers’ end-to-end security offerings to focus on IoT innovation

Find the cybersecurity vendor that allows your IoT teams to focus on business-critical activity, or innovation might just grind to a halt.

Point of View

Insurers must leverage change agents to offer live-time insurance

The insurance industry is ripe for disruption as consumers seek innovative ways to insure risk and change agents offer considerable opportunities.

Point of View

The Undercover Analyst: Back by unpopular demand, featuring real analysis!

Moving away from political satire - The UA hopes our remaining 6 readers enjoy some actual analysis littered throughout providers’ recent activity.

Point of View

EMBRACE DIGITAL TECHNOLOGIES AND DATA-DRIVEN CULTURE TO DRIVE SUPPLY CHAIN TRANSFORMATION

Explains the characteristics and enabling technologies of the digital supply chain and guides an enterprise’s journey into this space.

Point of View

Blockchain can underpin your gig economy model ensuring you don’t face Uber-level scrutiny

This piece examines the role of blockchain in underwriting the gig economy, and benefits it brings to gig economy intermediaries and its workers.

Point of View

Avoid IoT project pitfalls and deliver business value from the outset

IoT success is about outcomes, not just technology. Follow these 5 pathways to find real business value from the rapidly expanding IoT market.

Point of View

Minimize the "soul-crushing" work in Tax Management using AI at scale

HFS interviews KPMG’s Steve Rainey, Chief Innovation Officer, Tax, KPMG LLP. Steve has been a strong advocate for continually improving the company’s with

Point of View

How Blockchain can connect consumers to the supply chain—improving your topline and avoiding public

As consumers demand new sustainable standards, Blockchain is opening up supply chains - facilitating transparency, traceability, and value for workers.

Point of View

Why transactional F&A must be “invisible” to elevate finance as a strategic partner

Enterprises have always wanted far more for far less from their from F&A function. But the old days of finding cheaper labor and some better packaged software

Point of View

Big Pharma must partner with blockchain disrupters to drive drug provenance

We have a serious issue with the provenance of pharmaceuticals and driving provenance by partnering with blockchain disruptors could be the solution.

Point of View

Manufacturers can’t afford disastrous file-based 3D Printing security blunders

Cybersecurity doesn’t immediately spring to mind when you think of 3D printing but enterprise hoping to adopt must make security a priority.

Point of View

Look Beyond Legacy Education To Avoid Falling Foul of Major Talent Shortages

As technology and business evolve at a frightening pace, don’t wallow in the talent crisis - look to non-traditional talent pools and re-skilling.

Point of View

Fill the blanks in your supply chain with blockchain

Supply chain problems are not new, but solutions were not forthcoming until distributed ledgers and blockchain began making inroads into the world of supply

Point of View

How a smart combination of Blockchain and IoT can improve your workplace safety and lower insurance costs

Improve worker safety, eliminate compensation payouts, and slash insurance costs through a combination IoT & Blockchain.

Point of View

Blockchain can provide physicians with ready access to patients’ electronic health information

Blockchain can provide physicians with ready access to patients’ electronic health information.

Point of View

Verticalized AI in a Box Use Cases Hold the Key to Fast, Competitive AI

Business use cases of AI are verticalized by default, given the domain contexts and consequently the data models, ontologies, semantic networks and rules are to

Point of View

Energy and utility firms must invest in blockchain to thrive in this decentralizing market

The energy market is under significant threat and incumbents must prepare themselves now for renewable energy fuelled blockchain revolution.

Point of View

Absolutely sure you’re ready for AWS lock-in? Then read this first

AWS has continued to grow exponentially, growing to become one of the most valuable IT Services firms in the world. But is going all-in-with-AWS as risk free as

Point of View

Manufacturers must have effective on-site and hyper-connected approaches if they truly aspire to find 4.0

Manufacturers must streamline the hype if they ever hope to reach the promised land of Industry 4.0.

Point of View

Blockchain will create genuine transparency for enterprises’ use of renewable energy. Act now.

With the social and economic impact of environmental causes becoming so critical, you must embrace blockchain to stay in the game.

Point of View

The strategy behind IBM GBS’ “Cognitive Enterprise” makes sense, but will it be enough to ensure

At the recently concluded IBM Think in SFO, we spent significant time with IBM GBS Leadership and its clients to understand their go-to-market strategy. We the

Point of View

NRF’s Big Show: Put experiences at the heart of retail strategy

HFS' coverage of Retail's BIG show, where retailers come together to gear up for the hyper-connected economy

Top 10 Report

HFS Top 10 Enterprise Blockchain Services 2018

HFS Top 10 Assessment of Enterprise Blockchain Service providers

Point of View

The Big Green Monster Is Back to Punish Your Lousy Cloud Carbon Footprint

As more enterprises look to the cloud as the platform for their digital business, we take a look at the looming cloud carbon footprint crisis.

Supplier Assessment

A Buyers’ Guide to IBM Services

A buyer-focused view of a service provider

Point of View

Deep Fakes Pose a Massive Threat to Society and Democracy. Don't Get Caught Off-guard.

Counterfeit reality is on it’s way; media execs, governments, journalists, and public figures need to start preparing.

Top 10 Report

HFS Top 10 Blockchain Platforms 2018

See the Top 10 blockchain platforms, ranked based on discussions with power users and analysis of 550 blockchain engagements across industries and across the

Point of View

Utilities Are Fighting a Battle for Survival

Utilities across the globe are struggling to drive growth and profit. This report explores how utilities are dealing with the challenges facing them.

Point of View

Making Blockchains Real with EY’s Paul Brody

The promise, the hype, and the reality around Enterprise Blockchain adoption in an unadulterated conversation with Paul Brody, the Global Innovation Leader for

Point of View

Is blockchain a giant digital joke?

Get to blockchain gold with the ‘HfS Blockchain Bullshit Buster’

Point of View

Why Blockchain has a future in Energy

Energy blockchain is the red-hot topic everyone is talking about, but what can it do for the energy transition?

Point of View

A reality check on who is winning the IoT platform battle

This PoV focuses on the top 5 most used IoT platforms who are the current "winners" in the IoT platform space

Top 10 Report

HfS Industry Blueprint: Telecommunications Operations 2018

The state of the Telecommunications industry and how the service provider landscape is enabling the digital transformation of telecom firms

Top 10 Report

HfS Industry Blueprint: Utility Operations 2018

The report examines the state of the utility industry and investigates how the service provider landscape is supporting and enabling the digital transformation

Point of View

Insurers: Don’t ignore insurtechs unless you want to be the next Blockbuster

Emerging technologies are bringing about a reckoning for a long-complacent industry

Point of View

Our world has officially gone mad: Teleperformance just splashed a billion on Intelenet

The global market leader in contact centers, Teleperformance, has made the first bold move to shake up an industry in desperate need of a shakeup

Point of View

10 fintechs that banks must have on their watchlists

Fintechs aren’t disruptive anymore, they’re the new face of finance

Point of View

The need for speed: BFS firms risk digital failure by taking too long to execute

This report presents new data that shows how BFS enterprises are faring with the definition and execution of their digital transformation strategies.

Point of View

The era of the disruptive mid-tier provider is here: meet Hexaware's CEO Keech

Phil Fersht interviews Hexaware's energetic CEO R Srikrishna (aka "Keech") to shed some light on what makes a mid-tier provider like Hexaware tick

Point of View

How Blockchain will disrupt procurement

When blockchain barrels into procurement and the supply chain, you need to read the waves… and surf the rollers

Top 10 Report

HfS Industry Blueprint: Banking and Financial Services Operations 2018

The state of the BFS industry and how the service provider landscape is enabling the digital transformation of BFS firms.

Point of View

Telcos: Co-Innovate to Create and Replenish Evaporating Revenue

This Point of View provides a view of major telecommunication industry and global services market trends with an eye toward encouraging co-innovation.

Point of View

Introducing F&A 3.0: Emerging Technologies to Change the Face of F&A Forever

As one generation of services grinds to a halt, another is quickly ramping up to drive what we at HfS are calling F&A 3.0.

Point of View

Who’s Winning the Battle of Enterprise Blockchain Platforms?

The foundation for any blockchain solution is its underlying platform or framework, which sets the rules of the game. This PoV focuses on the top 5.

Point of View

Industry Impact - The Life Sciences Value Chain

This Point of View report previews our Life Sciences-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.

Point of View

Industry Impact—The Retail and CPG Operations Value Chain

This POV previews our Retail and CPG Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018

Point of View

Industry Impact - The Utility Operations Value Chain

This POV previews our utility industry-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.

Point of View

Industry Impact - The Banking and Financial Services Value Chain

This POV previews our BFS-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.

Point of View

Cyber Security Services: What's in Store for 2018?

A number of the main predictions of drivers for investment in cyber security services in 2018.

Point of View

Radical Operating Model Transformation in Oil and Gas

A multitude of forces is reshaping the oil and gas industry that push the industry to re-imagine the way it operates.

Point of View

Why do Automotive Firms Need to Step Up Their Partnerships with ESPs?

Automotive firms can take lessons from telecom firms in engaging engineering services providers in overcoming disruptive challenges

Point of View

IoT Services: A Customer’s Top 10 Considerations for 2018

We predict that 2018 will be another +30% growth year for professional services firms’ internet of things (IoT) business.

Point of View

The Blockchain Reality Check: Where Are We and What Can We Expect in 2018?

This PoV assesses the challenges that pioneering enterprises face in adopting blockchain and highlights several initiatives underway to manage these

Point of View

The Five Drivers for the Future of Procurement Services: Cloud Platforms, Ecosystems, Sourcing Talent,

This Point of View looks at five driving forces in the transformation of procurement: platforms, ecosystems, talent, ‘Amazonification’, and blockchain

Point of View

Taking the Robots out of Humans – A New Liberation in the Anvil

A write up of our recent conversation with Malcolm Frank and Dr. Mary Lacity on Automation, Blockchain and much more

Top 10 Report

HfS Blueprint Report: Procurement As-a-Service 2017

This Blueprint covers the market for Procurement As-a-Service, including the innovation and execution capabilities of 13 providers.

Point of View

Navigating the AI Hype with a Clearer Segmentation

As buyers remain confused about AI, narratives need to leverage clearer segmentations

Point of View

Cultivating Business Outcomes In BFSI: The EXL Evolution

HfS sees a thoughtful front presented by EXL at its BFSI analyst day, rooted in its analytics strength and industry process expertise.

Top 10 Report

HfS Blueprint: Enterprise Blockchain Services

The report analyzes the blockchain ecosystem and the relative adoption across industries and use cases. It focuses on capabilities of 21 providers

Point of View

The Raw Truth About RPA

The market for RPA continues to be obfuscated by smoke and mirrors. HfS' Summit in Chicago provided a realcheck what really is on buyers’ minds.

Point of View

Accelerate Data Strategy to Drive Business Outcomes

This report depicts the journey toward data-centric models with a view to drive business outcomes

Point of View

Dealing with “Lower for Longer” in Oil and Gas

How can clients of oil and gas operation services better leverage their third-party providers to get their operations to the next level?

Top 10 Report

What Makes HfS Blueprints Unique?

Each of our Blueprints covers trends and themes on the combinations of talent and technology for business outcomes, service provider analysis, and for

Point of View

The Spectacular Volatility of Cryptocurrencies and the Role of Blockchain

This PoV discusses the seven factors behind the dramatic cryptocurrency volatility in 2017

Point of View

Without a Data Foundation, Digital Transformation Goes Nowhere

This POV highlights the importance of creating a data foundation for their organization.

Point of View

Blockchain Basics: Q&A For Services Buyers

Questions and Answers To Help Services Buyers Understand Blockchain And It's Potential

Point of View

The Blockchain Equation: Need = Use Case + Comparative Cost

Blockchain has the potential to reinvent how business happens. But it's not the best solution for all business transactions. Look at comparative cost and value

Top 10 Report

The HfS Blueprint Guide to Emerging Blockchain Services in BFSI

This Blueprint Guide evaluates the offerings of some early explorer service providers, giving buyers a sense of what’s available where things are going.

Point of View

In Blockchain We Trust?

Blockchain technology is rising fast on promotional hype, but can this Bitcoin-enabler actually deliver the digital trust that is being promised?

Point of View

Cyber Watch List: PassFort Cranking Up the FinTech Compliance Engine?

PassFort, a startup in the KYC/AML and onboarding workflow market, is added to our Cyber Watch List as an emerging player in the Digital Trust and Security

Point of View

Why Blockchain Technology May Create New Relevance for As-a-Service Solutions

By putting shared data out into a commonly trusted system of record, Blockchain offers hope for BPaaS solutions that seek to build across enterprises and become