Design thinking is re-emerging as a critical transformational activity in 2021 as enterprise leaders move beyond their "fix-and-survive" mode to compete effectively in the "work-from-anywhere" economy Design thinking is an...
Musings from the Virtual Roundtable on Supply Chain Management COVID-19 shined a light on our supply chains and illuminated the cracks that have always existed. The pandemic shock created a...
In 2020, the decades-old corporate mindset of resisting change flipped overnight to one of advocating change just to ensure survival. This worldwide seismic shift has forced enterprises to pursue and...
Customers are asking their insurers, “Where were you when we needed you?” The pandemic has changed everything, but insurance, like banking in 2008, has been painted as the bad guy...
How Teleperformance’s security and data privacy expertise is defending against and preventing cyber attacksPublished: March 3, 2021
As the world experiences the impact of COVID-19, we attended the Infosys APAC Confluence 2021, an annual event that brought together the company’s leaders and clients to share their perspectives on the current affairs in the business world and how Infosys responded strongly to enable its clients to navigate through the challenging times with accelerated digital programs.Published: February 26, 2021
Accenture published its Technology Vision 2021 report and included an analyst briefing and discussing why is has shifted from more technology-centric to business-centric language. HFS unpacks its five trends of Stack Strategically, Mirrored World, I, Technologist, Anywhere & Everywhere, and From Me to We and looks at how these fit into our OneOffice model as well as provide insights into how executives can apply these to their changing efforts to lead people, process and cultural change.Published: February 23, 2021
IBM acquires 7Summits to strengthen its position as a Salesforce transformation services partnerPublished: February 22, 2021
It’s not quite a first-mover advantage—but Atos and IBM are among the early big names in the sustainability solutions space.Published: February 22, 2021
We recently connected with management from EXL’s L&A and P&C businesses to understand how they are helping their clients improve their dataflows.Published: February 22, 2021
In February 2021, Capgemini, SharpEnd and The Drum launched a new retail innovation store, CornerShop. It’s an innovative brick-and-mortar store based out of London (Occupying the ground floor of The Drum Labs) that redefines and reimagines the shopping experience in a post-COVID world. The store will explore the transformation of shopping and customer engagement in the ‘new normal’ using emerging technologies.Published: February 19, 2021