Research
To understand demand-side perspectives on the future of business and technical services and the market’s perception of Cognizant, we surveyed 150 C-level executives across the Global 2000 enterprises and conducted a series of in-depth interviews with Brian Humphries and his executive team.
Published: November 24, 2020We spoke with WNS and some of their growing roster of disruptive clients to find out more about the provider’s unique move into the FinTech market.
Published: November 24, 2020This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.
Published: November 20, 2020The PoV explores industrial robotics landscape and describes how service providers can align themselves to it.
Published: November 20, 202020 enterprise leaders share their strategies for transforming CX and EX in a virtual world
Published: November 19, 2020In a first-of-its-kind study, the HFS Triple-A Trifecta Services Top 10 assessed 21 service providers in terms of how well they are helping their clients embrace and realize results from the full array of Triple-A Trifecta technologies (automation, AI, and smart analytics) and related services.
Published: November 18, 2020Benefitfocus, a US-based benefits admin platform company has enhanced its platform with investments in AI and analytics driven Health Insights.
Published: November 17, 2020