Research & Insights

New from HFS

Point of View

Smart Enterprises are considering the untapped potential of Vietnam

Vietnam’s leading IT services talent makes it one of APAC’s best-kept secrets

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Point of View

After 20 years, it is time to retire Agile

Agile promised accelerated software development and innovation for the business, but 20 years later it has failed to deliver.

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Point of View

Kryon’s Automation Expedition must emphasize business outcomes and less hype

Enterprise leaders need to keep their automation providers focused on what they do best.

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Market Analysis

ITMS and BPO Contract Analysis—Q2 2021

This report analyzes publicly announced ITMS and BPO contracts in Q2 2021.

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Point of View

Hyperconnected Ecosystems: Your Path to New Sources of Business Value

HFS, in partnership with TCS, surveyed 158 C-level executives globally to understand the emergence of "hyperconnected ecosystems."

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Point of View

Tech, media, and telecom must be a springboard for sustainability

TMT must solve its sustainability challenges and embed its learning in the solutions that will govern global sustainability.

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Point of View

Stop crowding “points of care” and build “points of life” solutions to impact the triple aim

Social determinants of health are critical to bending the current trajectory of the triple aim with high costs and poor outcomes.

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Data Viewpoint

Service providers vie to become software ecosystem orchestrators to transform BFS

BFS enterprises need to add “ecosystem orchestrator” to their shortlist of key capabilities for IT and business services partners.

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Market Analysis

Merger and acquisition activities monthly snapshot—August 2021

A monthly rollup of merger and acquisition activity.

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Point of View

Put smart decisioning at the heart of AI strategy to help cultivate your OneOffice future

How XpertRule's clients are improving CX and EX in tandem.

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Data Viewpoint

North American and APAC manufacturers have significantly increased IT budget

Distribution of IT budget by industrial manufacturers from North America, Europe, and APAC

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Data Viewpoint

APAC manufacturers lead global peers in IoT investment in near-term

IoT investment distribution in near-term by Industrial Manufacturers from North America, Europe, and APAC

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