More HFS Energy and Utilities Research

Top 10 Report

Utilities Services Top 10, 2022

An assessment of the utilities industry and its leading business and technology service providers.

Data Viewpoint

Focus on balancing competing demands for a successful energy transition

Demand is increasing across the energy services value chain: It’s fastest across upstream, refining, and retail and marketing.

Top 10 Report

HFS Energy Services Top 10, 2021

An assessment of the energy industry and its leading service and tech providers across execution, innovation, and client feedback.

Highlight Report

Ashling goes deep on industry focus and UiPath with its Machina acquisition

Ashling is the latest PE-backed automation services specialist to climb aboard the acquisition party train with Machina

Data Viewpoint

Tech for sustainability tops the energy industry radar

Over the next 2 years, more than 90% of energy enterprises expect sustainability to drive their emerging technology adoption.

Data Viewpoint

AI is set for continued growth in the energy industry

AI in energy is being adopted at scale, so stay focused on business outcomes and use it combined with other tech.

Highlight Report

NTT DATA scales product-focused digital transformation

NTT DATA has announced its intent to acquire former HFS OneOffice Hot Vendor Nexient.

Top 10 Report

ServiceNow Services 2021

New analysis of providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.

Highlight Report

HFS Highlight: Quorum becomes energy’s big beast of BPM

Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint

Point of View

Marketers need customer data platforms to accelerate to OneOffice success

Customer data platforms (CDPs) meet three urgent needs for marketers to champion a OneOffice mindset. The cloud-based platforms can handle the trend to work and

Point of View

Nowhere to Hide: Embracing the Most Seismic Technological and Business Change in our Lifetime

400 Global 2000 executives share their views on protecting, adapting, and digitizing their businesses in the new reality

Market Analysis

ITMS and BPO Contract Analysis—Q3 2020

This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.

Market Analysis

ITMS and BPO Contract Analysis—Q2 2020

This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.

Highlight Report

HFS Highlight: Atos brings US-based AI and data science capability into its Industry 4.0 toolbox by Miner

If you thought of Atos as a Europe-only player when it came to Industry 4.0, then your provider shortlists need a revamp

Point of View

Prepare now for a splurge on Industry 4.0 services after COVID-19

Providers must prepare their clients, partners, and narratives for an Industry 4.0 rush after COVID-19—while focusing on key short-term technologies

Point of View

Oil and gas execs: look to these three priorities to deliver value and alleviate uncertainty in the face

AI and analytics, IT solutions, and green energy investment are three ways that oil and gas execs must reevaluate their priorities during COVID-19

Point of View

Optimize manufacturing processes by finding the “golden batch”—before spending big on digital

Don’t end up with a million-dollar AI program that gets lost in the weeds and forgets the simple stuff.

Point of View

COVID-19 and a new oil-price crash pile uncertainty onto oil and gas execs: Providers must double-down on

Service providers to the oil and gas sector have already been shifting to outcome-based models.

Point of View

Leverage AI solutions to optimize cost and improve control strategy for upstream O&G operations

This PoV enables oil and gas companies to evaluate the AI solutions that they can implement for upstream oil and gas to achieve cost reductions and overall

Point of View

Industrial IT projects must plan for providing and maintaining operational technology (OT) expertise

Providers can meet the OT requirements of industrial IT projects in several ways; just make sure your strategy covers and maintains all bases.

Point of View

Oil and gas giants: establish trust to get over your data constraints—and drive growth, efficiency, and

Proactive oil and gas leaders will push for trust, data sharing, and collaboration in their ecosystems for everyone’s benefit.

Point of View

Manufacturers and hospitality giants: use an integrated approach to saving water that also saves energy,

There’s a close nexus between water and energy consumption; thirsty firms must bring water and energy data together to compound the savings.