Click to read A Manifesto to Revitalize the BPO Industry
As the dust settles and we adjust to a world beyond the initial pandemic shock, one thing has become incredibly clear: enterprises cannot rely on legacy technologies and inefficient processes....
Belfius’ and Hexaware’s enterprise-wide approach fuels a journey from RPA to intelligent automation and beyond Why is it so hard to scale and industrialize automation initiatives? The ugly truth...
HFS’ Digital Roundtable points to the need for sustaining momentum and driving a culture of genuine process change to achieve post-pandemic digital success. In HFS’ recent digital roundtable, with the...
Click to read The Five Automation "Have-to-Haves"- You Won't Achieve Your Digital Nirvana Without Them
This report examines 12 Source to Pay service providers across a defined series of innovation, execution, and voice of the customer criteria.Published: September 25, 2020
Examining key vendors in process mining and discovery, a set of technologies targeted at improving business operations using enterprise data.Published: September 3, 2020
HFS’ assessment of the leading service providers in the travel, hospitality and logistics sectorsPublished: August 19, 2020
In the 2020 HFS Agile Software Development Top 10 Report, we analyze the capabilities and vision of the leading service providers in agile development.Published: June 12, 2020
Examines the capabilities of 14 data science and machine learning platform vendors as viewed in practice across a defined series of innovation, execution, and voice of the customer criteriaPublished: April 28, 2020
The HFS Top 10 Enterprise Blockchain Services 2020 report investigates the blockchain space to provide a comprehensive and foundational analysis of the blockchain services market for enterprises.Published: April 24, 2020
In the 2020 HFS Salesforce Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.Published: April 15, 2020