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October 20, 2021 New analysis and ranking of the native automation services capabilities of 12 leading providers.
August 13, 2021 Analysis of the best providers of CX services firms across execution, innovation, OneOffice, and voice of the customer criteria.
July 2, 2021 Analysis of the best service providers for BFS firms across execution, innovation, OneOffice, and voice of the customer criteria.
May 19, 2021 New analysis of providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.
April 27, 2021 In the 2021 HFS Finance Management (FM) Services Top 10 Report, we analyze the capabilities and vision of ten service providers.
April 19, 2021 We assess 17 RPA providers on execution, innovation, OneOffice alignment, and voice of the customer—and reveal the top 10.
April 9, 2021 An assessment of the TMT market and its leading service providers’ execution, innovation, and enterprise client feedback
March 11, 2021 The HFS Top 10 Hyperscaler Cloud Service Providers examines the leading services firms developing their partnerships, solutions, and capabilities on delivering
February 26, 2021 In the 2021 HFS Workday Human Capital Management (HCM) Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.
January 20, 2021 This Top 10 report is a refreshed and expanded analysis of service providers developing conversational tools across a defined series of innovation, execution,
December 16, 2020 The HFS Top 10 healthcare services report examines the role service providers play in the dynamic healthcare industry. We assessed and rated the service of 18 a