A collection of the latest views from the HFS analyst team on travel, hospitality, and logistics.
December 11, 2025An assessment of 22 service providers reshaping travel and hospitality through GenAI and ecosystem orchestration.
February 27, 2026IGT Solutions wins the HFS Challenger accolade by industrializing AI-first CX at scale across travel and beyond.
January 15, 2026A survey of 122 Global 2000 leaders finds AI stalls in core operations because enterprises lack the industry context to scale it.
November 13, 2025T&H service providers are performing well in delivering efficiency and cost impact.
Market Impact Report
June 15, 2026HFS Research and Genpact study finds four enterprise debts trap $18 trillion and block AI value.
Challenger Series
February 27, 2026IGT Solutions wins the HFS Challenger accolade by industrializing AI-first CX at scale across travel and beyond.
Take 5 Report
January 15, 2026A survey of 122 Global 2000 leaders finds AI stalls in core operations because enterprises lack the industry context to scale it.
Competitive Intelligence
December 22, 2025A look at how Accenture performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how Coforge performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how Cognizant performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how HCLTech performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how IGT Solutions performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how Infosys performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how Kyndryl performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how Publicis Sapient performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how Sutherland performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how TCS performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how WNS performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how IBS Software performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how ITC Infotech performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how LTIMindtree performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how Mphasis performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how Tech Mahindra performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
Competitive Intelligence
December 22, 2025A look at how TTEC performed in the HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025.
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