HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.
July 21, 2026, New York City
This HFS Research executive roundtable, produced in collaboration with IBM Consulting, brings together senior enterprise leaders for a candid discussion on how AI is reshaping the future of Global Business Services (GBS).
July 23, 2026, New York
Conducted in collaboration with ITC Infotech, this executive roundtable will bring together business and technology leaders to explore how enterprises are evolving their AI strategies beyond experimentation and adoption.
August 27, 2026, Cambridge, MA
Conducted in collaboration with Infosys Life Sciences, this executive roundtable will bring together senior biotech, biopharma, and MedTech leaders to examine how organizations are structuring governance, investment, and operating models to scale AI across the enterprise.
Conducted in partnership with Genpact, this roundtable convened supply chain leaders to examine the shift from reactive planning models to continuous, AI-powered supply networks.
July 9, 2026
Conducted in partnership with Genpact, this roundtable convened executives for a candid discussion on the growing impact of enterprise debt and its role as a critical constraint on AI adoption and transformation outcomes.
May 19, 2026
Conducted in partnership with Genpact, this roundtable convened supply chain leaders to examine the shift from reactive planning models to continuous, AI-powered supply networks.
April 30, 2026
Conducted in partnership with Sagility, this digital roundtable brought together healthcare leaders to discuss how health plans and PBMs can navigate rising costs, regulatory changes, and growing member expectations.
April 9, 2026
Conducted in partnership with Sutherland, this digital roundtable convened BFSI leaders for a candid discussion on the barriers preventing AI and transformation programs from delivering enterprise-wide impact.
March 25, 2026
Conducted in partnership with Publicis Sapient, this roundtable convened senior executives for a private, C-level discussion focused on the growing impact of tech debt on enterprise performance and transformation.
March 12, 2026
Conducted in partnership with Sutherland, this roundtable brought together insurance GCC leaders to discuss how GCCs can evolve beyond traditional offshore models and become AI-driven engines of enterprise transformation.
February 10, 2026
Conducted in partnership with Infosys, this digital roundtable challenged leaders to confront the realities of operating in an AI-first world.
December 4, 2025
Conducted in partnership with Cognizant, this roundtable explored how enterprises can move beyond traditional service delivery and activate the Services-as-Software (SaS) Flywheel—where AI, data, and IP work together to drive continuous value, speed, and innovation.
November 11, 2025
Conducted in partnership with Infosys, this roundtable convened leaders from manufacturing, supply chain, global business services (GBS), decision science, technology, and transformation functions to discuss the changing role of operations in life sciences.
October 28, 2025
Conducted in partnership with Cognizant, this digital roundtable convened consumer goods and retail leaders to discuss findings from their market research and examined what separates AI leaders from the rest of the market.
October 23, 2025
Conducted in collaboration with IBM Consulting on September 26, 2025, this roundtable brought together senior leaders to tackle the operational, data, technology, and skills barriers standing in the way of real enterprise-scale AI impact.
September 26, 2025
Conducted in collaboration with Mindsprint on September 25, 2025, this roundtable examined how AI is accelerating the convergence of services and software, redefining delivery models, and reshaping enterprise expectations in a rapidly emerging $1.5 trillion Software-as-Services™ (SaS) market.
September 25, 2025
Conducted in collaboration with Akkodis on September 23, 2025, this roundtable convened enterprise leaders and transformation experts for an intimate roundtable exploring the realities and readiness of agentic AI.
September 23, 2025
Conducted in partnership with Wipro on September 18, 2025, this roundtable explored how to re-architect the enterprise so AI agents can actually do something useful—at scale, securely, and with strategic intent.
September 18, 2025
Conducted in partnership with LTIMindtree on August 21, 2025, this roundtable explored how enterprises can move beyond AI’s proof-of-concept stage and scale with purpose—shifting it from a cost-cutting tool to a catalyst for growth and competitive advantage.
August 21, 2025
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