Three questions we will answer with data, not anecdotes:

1. Where does the pilot-to-production divide sit? HFS will provide fresh benchmarks on how many agentic pilots enterprises are running by function (finance, operations, customer experience, software development, supply chain) and what percentage survive contact with live operations. You will be able to see exactly where your organization stands against peers, and which readiness gaps (data grounding, process redesign, core application integration, leadership alignment) most reliably kill scale.
2. What do the new AI economics mean for your Microsoft (and broader vendor) relationship? The shift from per-user licensing to consumption instruments (credits, committed cloud spend, provisioned capacity, seat-plus-meter hybrids) changes how you budget, negotiate, and govern AI. We will share how peers are managing token consumption costs today: spend quotas, cost attribution, FinOps tooling, and chargeback – and where runaway agent costs are already showing up.
3. When do you need a partner, and how do you pick one? The study maps the capability cliff: what enterprises can deliver in-house, including strategy, pilots, integration, scaled operations, support, and where external help becomes unavoidable. We will share the selection criteria leaders now weight most heavily, from legacy integration track record to process redesign depth and governance frameworks, so you can pressure-test your own shortlist.