Points of View

Points of View

Cognizant’s Ambition to Engineer the Modern Enterprise

To understand demand-side perspectives on the future of business and technical services and the market’s perception of Cognizant, we surveyed 150 C-level executives across the Global 2000 enterprises and conducted a series of in-depth interviews with Brian Humphries and his executive team.

Points of View

Crucial new robotics segments to watch: collaborative bots will reign in the socially distant era

The PoV explores industrial robotics landscape and describes how service providers can align themselves to it.

Points of View

New digital reality dictates reimagining customer and employee experience expectations

20 enterprise leaders share their strategies for transforming CX and EX in a virtual world

Points of View

Banks must digitalize debt collection processes to survive the pandemic

While BFS as a whole may have been less impacted by the pandemic as other industries, some segments, such as collections, are much more exposed.

Points of View

Explore seismic shifts in sustainability services for your green recovery

Our previous calls for enterprise leaders and service providers to get ahead of the sustainability services game is now a call to catch up.

Points of View

Discover the expanding AND converging telecom-media-technology (TMT) value chain

HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021.

Points of View

Can the empire strike back yet again? IBM has to double down on business outcomes to succeed with its spin-off

HFS provides an assessment on IBM’s announcement to split the company by spinning out Managed Infrastructure Services

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