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Stop measuring SAP success on IT milestones and demand business outcomes

Why SAP S/4HANA success means business outcomes, not go-live dates, and how to hold providers accountable.

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Point of View

CIOs must stop conflating AI in SAP operations with AI in SAP delivery

Why CIOs must separate proven AI in SAP delivery from AI claims in production ERP, and what to demand of providers.

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The patient is the new payer, and self-pay must anchor the provider’s survival

Self-pay is the new margin lever for healthcare providers facing steep public funding cuts in 2026.

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The real value of agentic AI starts where productivity KPIs stop

As agentic AI matures, efficiency gains plateau while intelligence value compounds; see which KPIs to track now.

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Tackle the four debts holding back your AI aspirations

At an HFS roundtable, 20 senior leaders discussed the four debts stalling enterprise AI and why people are the real blocker.

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CIOs can close the gap between AI ambition and enterprise production

How CIOs can scale AI into production and close the velocity gap separating frontrunners from the rest.

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Cross-border pharma integration is won or lost in the first 90 days

Sun Pharma's $11.75B Organon deal offers any pharma CIO a 90-day playbook for cross-border integration.

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Point of View

Trust your GCC, train your talent, and redesign the FTE economics for real AI value

GCCs stall on AI productivity because FTE economics punish it. Here’s how to rewire authority, talent, and rewards.

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Point of View

Shift FCC from “defensive” to “intelligence-led” to fight growing financial crime

FCC leaders must move from rules-based monitoring to intelligence-led, AI-native models to fight today's financial crime.

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Point of View

Pick your GCC partner wisely to progress on ‘How to AI’ and increase outcomes

GCC partner choice now decides whether your priorities will be addressed in the next 24 months.

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Point of View

Margins won’t recover until health plans rewire delivery, not just add AI

At the HFS Roundtable in April, leaders agreed that health plan margins won't recover from bolt-on AI, and SAS rewires delivery.

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Point of View

AI alone won’t deliver always-on supply chains: Rewire or stay reactive

Why agentic AI alone won't make your supply chain always-on, and what CSCOs must rewire to close the gap.

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