HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021. Many of the world’s best-known companies found their fame by occupying...
Early in 2020, we predicted that the sustainability services ecosystem would boom—especially in the run-up to COP26, the UN’s flagship climate summit. Then COVID hit, and the early moves from...
If you’re an avid reader of our research, you will have undoubtedly read the highlight report we published on EXL PayMentor. In it, we outlined EXL’s solution that aimed to collect debt faster and more efficiently. While maximizing process efficiency...
Click to read The Five Automation "Have-to-Haves"- You Won't Achieve Your Digital Nirvana Without Them
To understand demand-side perspectives on the future of business and technical services and the market’s perception of Cognizant, we surveyed 150 C-level executives across the Global 2000 enterprises and conducted a series of in-depth interviews with Brian Humphries and his executive team.Published: November 24, 2020
The PoV explores industrial robotics landscape and describes how service providers can align themselves to it.Published: November 20, 2020
20 enterprise leaders share their strategies for transforming CX and EX in a virtual worldPublished: November 19, 2020
While BFS as a whole may have been less impacted by the pandemic as other industries, some segments, such as collections, are much more exposed.Published: November 17, 2020
Our previous calls for enterprise leaders and service providers to get ahead of the sustainability services game is now a call to catch up.Published: November 16, 2020
HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021.Published: November 13, 2020
HFS provides an assessment on IBM’s announcement to split the company by spinning out Managed Infrastructure ServicesPublished: November 12, 2020