Jasmine is an executive focused on turning the pace of change into a competitive advantage for organizations, teams, and individuals.

Sanjit leads the global solutions architecture team for managed services, cloud ecosystem and the strategic partners. He has been with Cisco for over 14 years of which 7 years have been with the Global partner organisation and rest with direct sales supporting some of Cisco’s largest global customers.

Elvan is a Senior Executive with extensive multinational experience across UCB Pharma, Boehringer Ingelheim and GSK delivering excellence in Procurement.

Stéphane has led several detailed strategy definitions and complex and successful execution of multi-functional Global Business Services in conjunction with Process Architecture across end-to-end.

Rohit is a Revenue Operations and Finance executive who has led the large-scale transformation within technology companies.

Dr. Ampofo currently serves as Lead of the Digital Hub and AI Practice at Vodafone Intelligent Services, where he leads the strategic commercialization and delivery of new technologies and AI products cross-functionally to drive business growth through the operationalization of emerging technologies.

Divy has over 20 years of experience in architecting & delivering mission-critical enterprise transformation programs.

Fausto has two PhDs, earning his second master’s and Ph.D. at the University of California, Irvine. He has worked in multi-disciplinary teams and has over 20 years of experience in academia and industry.

John is a trained accountant and performed various roles in audit, controllership, and commercial finance before making a move into Shared Services and Transformation.

MK is a pioneering technology executive and thought leader in General Intelligence AI and Intelligent Automation.

Liz was recruited to create and lead the Global Tech Innovation Team at Estée Lauder Companies, which powers emerging tech consumer experiences and business opportunities for 30+ brands in the US, China, Europe, and LatAm.

Natasha is National Medical Director and VP of In-Office Care, as well as practicing family physician at One Medical. In her role, she is responsible for driving clinical innovation at One Medical as well as growth, strategic partnerships, care model design, and quality primary care.

With a career in financial services technology spanning over 20 years, Chris is a driven and motivated executive leader who is passionate about putting the customer first and delivering world class technology services and solutions.

Katy is a Sustainability Executive with 20 years of experience leading diverse high-impact teams to solve complex problems at the intersection of technology, business strategy, sustainability, and design.

Sabu is experienced in leading business strategy and growth across multiple industries, clients, and geography.

Justin is the Director of Brand Experiences & Partnerships at Walmart, focusing on digital & virtual experiences that drive meaningful customer engagement.

With over 20 years of experience in financial services, Stefana has exposure to various areas of the financial sector, including lending, private banking, retail banking, asset management, and insurance.

Steve is an experienced digital transformation strategist, practitioner, and leader.

Dwaipayan is a seasoned leader in the information technology space with 19 years of well-rounded experience spanning roles with large profit and loss responsibilities, managing global budgets, and driving strategy, growth, and on-the-ground execution across both sides of the IT paradigm.

Max is a pragmatic futurist and tech-savvy operational leader with 20+ years of experience within the Digital Economy.

Banu is an international award-winning experienced Senior Customer Experience Manager with wide-ranging experience spanning customer journey, voice of the customer, experience managing multi-functional teams, development of underpinning process and systems across sites and disciplines.

Since the 1990s, Jen has helped companies adopt solutions that drive meaningful business results.

Rodrigo leads data science, machine learning, and GenAI in financial services, driving insights, better decisions, and adding value for the businesses and customers.

Joe is delivery focused, programme director and adept at translating business requirement into customer value though technology change.

Shelley is passionate about improving the way we work with a strong background and lean and passion for automation.

At JTI, Jay has led the initiative to design, startup and manage a large, multi-function global business services organization.

Rohit is an accomplished finance and transformation executive with 25+ years of experience in building and leading high-performance teams that deliver outstanding business results.

As a transformative and servant leader, Kumar have successfully mentored and provided leadership to global technical and business operations staff over the last 20 years, achieving high performance standards while creating a positive and innovative work culture.

Patricio is a seasoned leader with 20 years of experience in large-scale process optimization, data analytics, technology enablement and client service/experience

Lisa is an award-winning board-level global operations leader in multi-functional shared business services, leading large, complex, end-to-end transformations and delivery organisations.

Jim currently works at Kimberly-Clark as the Global Innovation Capabilities Leader, and in this role, he partner with our Global Growth Organization to help our business leaders understand our innovation effectiveness.

Phil leads Data Migration as part of Syngenta's IT organization and is keenly interested in how technology can solve problems and modernize business and customer processes.

Francesco is a dynamic & performance-driven intrapreneur, seamlessly blending skills in product, marketing, and technology to devise and execute innovative solutions.

Eric is an entrepreneurial operations leader with over 10 years of experience driving technology-enabled change in high-growth environments.

Adeel provides solutions to all Mars segments and functions.

Sundeep is the CTDO at the Upbound Group and is responsible for setting the digital and technology strategy and executing all digital and technology initiatives.

Sharad has extensive experience in Financial Operations, Payables, Payroll, Process Transformation, and Centralization Strategy.

Zahra has worked as a Financial Crime strategy consultant for several Global Financial Institutions and Fintechs for over 15 years and her area of expertise spans across Sales, Technology, Product, Operations, and Transformation.

Paul is interested and excited by the dynamic changes and challenges in Customer Experience, and the potential these represent.

Vanessa identifies and directs the implementation of TBS initiatives targeted at creating a world class shared services organization.

Mariana’s responsibilities includes driving research, development and implementation of distributed ledger technology

Sanjiv is Senior Vice President and Head of EMEA for Verizon Business and is responsible for the company’s global enterprise business in the EMEA region.

Leslie is the President and Chief Executive Officer of the Primary Care Coalition (PCC). The PCC was founded in 1993 with a mission to improve the health of vulnerable individuals and families by building partnerships and strengthening systems.  

Naveen is a seasoned professional with 20 years of experience in data management, governance, and analytics. Throughout their career, he has developed a strong expertise in leveraging data to create value for their organizations.

Aparna leads the Global Delivery Center (GDC), which is part of Industry Solutions Delivery and the broader Microsoft Customer and Partner Solutions (MCAPS) organization at Microsoft.

Mike is Head of Procurement for the Americas at Deutsche Bank where he is responsible for setting vendor strategy and delivering annual savings.

Adrienne is an experienced global leader with a proven track record of delivering results through innovative solutions.

Prashant is a visionary leader with over 20 years in the insurance sector, renowned for driving strategic growth and spearheading digital transformation.

Michael is a globally renowned expert on customer value, customer strategy, customer experience, customer technology, customer culture, and digital transformation.    

Christina is a strategic senior finance, commercial, and people leader with a strong business partnership background and a proven track record of using financial analysis to make decisions and build high-performing finance functions.

D. Evan van Hook is Viridi’s Chief Sustainability Officer.

Elav is a futurist and innovator with over two decades of experience in helping the world’s best-known brands harness the power of new technology to drive growth.

Stephen has over 30 years of experience in creating and running shared services and driving strategic transformation across multi-nationals.

Ananthakrishnan is a software engineering and IT leader with expertise in building products, building high performant- high transaction mission critical sites and applications.

Kartick is an experienced digital transformation leader, with a proven track record of consistently delivering success across diverse industries, including oil and gas, healthcare, brewery, soft drinks, and media

As the Senior Vice President, Head of Group Business Services at DSM, Manoj oversees the design, development, and implementation of a global centralized operations framework.

Mansi is the global head of digital transformation at Lazard and is responsible for creating a digital culture, transforming the business with cutting-edge tech, and scaling products. Mansi Kapadia

Chad was appointed as DVP at Corning Shared Services (CSS) & Finance Transformation Office in January 2022 and is responsible for the global shared services organization and driving the implementation of Finance delivery model transformations.

Mary has an extensive experience in both the private sector and has worked in the public sector for 18 years at Magnox Ltd.

Sandy is a shared service, GBS, business process outsourcing leader, with extensive multi-national experience

Rohit is a results-driven Senior Managing Director with two decades of experience leading large-scale business application portfolios, driving digital transformation, and delivering strategic solutions in payments, commercial lending, commercial online banking, Salesforce, Automation, and ServiceNow.

Pradip joined Blue Shield of California in 2009 and in his current role is the VP, Business Solutions & Strategic Alliances that is inclusive of Global Business

Raj is a results-driven FTSE 100 executive with 24+ years of experience in Digital and Technology in companies like Haleon, Clariant, Bristol Myers Squibb, Pfizer, Microsoft, and Ranbaxy and with the passion for making tech a competitive and strategic advantage for business and enhancing consumer service.

Janson is a global sourcing leader with 20+ years experience in sourcing and supply chain.

Kevin is a Digital Transformation Leader and specialize in making innovative ideas a reality. Proven through a series of progressively more complex and senior roles in enterprise software, digital customer care, customer experience, analytics, and AI.

As the Head of Worley Enterprise Services, Sandeep heads the initiative to lead Worley’s Global Business Services operations globally.

As a senior IT Director at Unilever, Dhivya has over 16 years of experience in the CPG domain, leading and delivering innovative solutions across functions and markets.

Dr. Mary C. Lacity is Distinguished Professor of Information Systems and Director of the Blockchain Center at the University of Arkansas.

Bets is exExecutive-in-residence at Texas Christian University’s Neeley Business School with a focus on supply chain and technology.

Netsai Mangwende is a CFO who leverages her commercial acumen to drive profitable growth through innovation, spearheading transformation initiatives while remaining passionately people-focused.

Huw is a proven business strategist who utilizes data & insights to identify & execute transformational opportunities through strong program & project management, along with the ability to redesign an organization to deliver business outcomes.

Joseph is CEO of PrimusVets a veteran owned company and brings more than 25 years of experience in Supply Chain Management.

Amresh leads digital sales and transformation.

Wayne has worked at Credit Suisse for over 20 years evolving through a number of roles including Web Hosting Services, Storage and Datacentre Management, and more recently the Service Management and Automation domains.

Mackenzie, is an expert in Digital Process Automation, focused on global logistics, manufacturing, and transportation organizations. His extensive involvement with several of the world’s top 100 supply chains has provided him with a deep understanding of enterprise supply chain operations applications and logistics technology.

Vanessa is passionate about Voice of the Customer and a natural advocate for customers, skilled at engaging internal stakeholders to strategically improve the customer experience across Cambridge University Press & Assessment.

Sumit is a global CXO and board member with expertise in strategizing and executing global business services models for FTSE's top 10 organizations, leading them to become the best in class.

Arindam is Citi's global head of controller systems and data operations and a member of the controller leadership team. His recent Citi experiences include Global head of finance and risk shared services and global head of IS ops.

Marie is CFO for HP Inc. and is responsible for financial operations including accounting, financial planning and analysis, business decision support, tax, audit, treasury, and investor engagement.

Shanthi is an accomplished senior data leader with a proven track record of delivering business outcomes through a 50m+ digital transformation programme that implemented data strategies, governance frameworks, and advanced GENAI/AI analytics initiatives.

With over 35 years of rich automotive industry experience, Debashis has been involved in many car launches for local and international markets. He is currently serving as the MD of the Renault Nissan Technology & Business Centre India.

Eoin is an insurance transformation professional with 25+ years of experience. Execution of top, board level, strategic programs across technology and operations, often with a focus on emerging technology or concepts.

Yumi helps organizations achieve success in transformational initiatives, where optimization, precision, and on-time delivery are attained through teamwork, best practices, and harnessing team creativity.

Chris is a marketing leader who has dedicated over two decades of his career to the health care industry. He is currently serving as the Chief Digital Marketing Officer at Banner Health, Arizona's largest hospital system and employer.

Ashok is an result-oriented and strategic leader with demonstrated experience in building and leading responsive and growth-oriented teams with focus on Strategic Planning, Process Transformation, and AI automation initiatives. 20 years of Global and Cross-Functional experience in multiple industries including Manufacturing, Logistics, Utilities, and Financial Services.

Premal has 20 years of financial experience across international, multi-site operators, and is recognised as an inspiring people leader and trusted business partner.

Sanjay is a global leader, with a career spanning over 30 years, having worked in various countries in Asia-Pacific, US, and Europe in senior leadership roles.

Sanjay is a business and technology transformation leader with over 35 years of experience in multiple industries, including food and beverage, chemicals, and consulting.

Dave is an accomplished senior IT executive with over 25 years of professional experience in Strategy Development and Execution, Business Transformation, Digital Transformation, Process Reengineering, Managing People, Systems, and Associated Operations that span across boundaries and cultures.

Nathan is responsible for driving digital transformation through Conversational and Generative AI solutions for HSBC's Wealth and Personal Banking division globally.

Russell is a hands-on Strategic Sourcing Executive with 20+ years of achievement.

At Philip Morris International, Sandeep focuses on designing a robust global shared services strategy and leading the delivery operations for Record to Report.

Liz is responsible for driving all aspects of strategy for Stony Brook Medicine and the Health Science Campus.

Kedar is a product & technology executive with over 20 years of experience in media and finance. For the past 15 years, he has led transformational technology initiatives within the digital media industry.

Alok is an experienced Digital, Data and Technology leader and a change agent with over 30 years’ experience across Government, Public Sector, Education, Financial Services, Telecom, Manufacturing, Pharma, Utility, Travel/Transport and Consumer Goods industries.

Rohan is a senior executive with 25 years of leadership success in banking, financial services, and technology

Aparna Rao leads the Cargill Business services in India across Bangalore and Gurgaon, with 4000+ people providing services in various streams.

At Citigroup Capital Markets Operations, Ben has held project and strategy roles for most of the asset classes with increasing focus on technology-driven operational improvement.

Carolina is Finance Director Commercial & Institutional at NatWest.

Karen leads a team of experts that combine Service Model Design, Process Excellence, and Intelligent Automation capabilities to review, design, and deliver simplified and automated processes to achieve desired business outcomes.

Claus is currently the Senior Executive EHS Separation Management Office Leader at GE Vernova, supporting the new GE Vernova business setup.

Sunith is a global CIO/CTO in Financial Services and Insurance focused on Digital Transformation, Legacy Modernization, API Economy, and Cloud Migration.

With over 20 years of experience in leading and developing diverse teams across multiple locations, currently Steve is driving global transformation in Carrier’s Business Services organization.

With more than 15 years in GBS, Salvatore contributed to establishing and developing shared services globally to generate material value for the Organization.

Sandeep leads a group of 800+ and is passionate about empowering experts with AI to create tangible value.

Soumitra is the MD and Country Head of Lumen Technologies, India, and a NASSCOM Karnataka Regional Council member. In his role at Lumen, he is driving a significant transformation at Lumen India to position this GCC as a technology hub for Lumen Technologies.

Reto is Havi Supply Chain’s Group CIO and in his capacity as CIO, he’s a member of the Executive Committee.

Pete is responsible for the overall Global Sourcing Office (GSO) program for Travelers and he leads the sourcing and supplier management strategy within Technology and Operations.

Manny is an experienced leader with over 25 years of transformative leadership across complex global organizations and regulated sectors, specializing in developing and implementing technology strategies and delivering substantial business value.

Shoubhik is the Head of Advanced Analytics and Generative AI. He is a highly experienced and innovative senior leader with over 20 years of experience in AI and data analytics.

Andreas is responsible for process automation and data-driven topics for Porsche Holding GmbH as Head of Digital Transformation & Services.

Since Joining Estee Lauder as a part of the GBS leadership team in 2018, Seth has established a global and expanding program managing the outsourced operations both within and outside of GBS.

Ramesh leads technology-driven, app-modernization and strategic initiatives at Prudential Financials. He is responsible for managing delivery and execution of Corporate Technology Solutions for both Prudential and PGIM (Asset Management).

Shefali is a financial services executive with 25+ years of experience in innovative transformation and an accomplished dynamic result-oriented leader through designing visionary strategies, data-driven decisions, and implementation delivering significant value to the business.

Adi leads Verizon's Digital HR and Analytics division.

Wayne is a growth-focused senior leader, specializing in building winning brands through world-class customer experience.

Tamara has extensive experience leading healthcare organizations through growth and transformation, with a focus on building and transforming commercial impact and operations.

With over 16 years of experience in the banking industry, ten years in Product Management, seven years in Accounting and Financial Analysis, and eight years in Operations, Beverly has a unique mix of influential leadership, process improvement aptitude, analytical expertise, and financial acumen.

Michael is a senior executive with expertise in international and cross-cultural environments.

Noah is the Director of Enterprise Cx & Insight at S&P Global, shaping and delivering differentiating Cx.

As a seasoned Enterprise Data & Analytics leader, Matthew combines deep expertise in finance and technology to drive strategic insights and innovative solutions.

Ian has been working at S&P Global for 28 years in various Shared Services and GBS roles and is currently the VP, Head of Divisional Risk Management.

With over 23 years of experience in process consulting, IT transformation, and automation, Praveen is the digital transformation leader with expertise in automation and data.  

Dr. Jeff Torrance serves as the Senior VP and GM of the Connected Smart Systems (CSS) business within Qualcomm Technologies, Inc., where he helps enterprises and industry customers harness the potential of how IoT can transform their business.

Greg is the former CIO and COO of Hanover Insurance, which grew from $2 billion to $6.5 billion during his tenure.

Rahul is a leader with cross-functional leadership experience in driving technology strategies and solutions for business transformations.

George is an global operations executive with extensive experience building global business services platforms, and leveraging them to bring value to the business.

Vijay is VP and Chief Data and Analytics Officer at Horizon BCBSNJ, New Jersey’s largest and most experienced health insurer.

Jen leads Strategy & Design for Enterprise Business Solutions at Independent with responsibility for next-gen delivery models, external partnerships, site operations, strategy, and engagement.

John is a proven and pioneering Customer Experience Management Executive who has spent the last 20 years delivering share-taking growth at Fortune 100 companies in financial services and healthcare.

Heather Weeks leads Marathon Health’s product strategy and initiatives to advance overall business objectives, supporting the member and clinician experience.    

Paul is a digital and transformational IT Leader with 20+ years of experience leveraging technology to drive organisational growth and performance.

As the Senior Leader of Transformation & Enablement (Customer Success Platforms) at PayPal, Darrell is responsible for the Technology Strategy, Planning, and Execution for PayPal’s Global Engagement centers housing over 10k employees across all PayPal brands.

Matthew is a seasoned executive with a distinguished international operations and digital business transformation track record. With extensive expertise in building and leading next-generation global business services, he integrates finance and commercial capabilities to drive strategic growth and efficiency.

Phoebe works for the leading sports brand company Adidas, based in Dalian, China. Her focus area is invoice to cash, record to report, and financial planning and reporting.

Christina is a metaverse pioneer and started her master’s research on the topic in 2006 to develop universities’ international strategies.

Joshua is an IT executive with over 20 years of leadership experience at regional health plans and Fortune-500 companies.