Jasmine is an executive focused on turning the pace of change into a competitive advantage for organizations, teams, and individuals.
Sanjit leads the global solutions architecture team for managed services, cloud ecosystem and the strategic partners. He has been with Cisco for over 14 years of which 7 years have been with the Global partner organisation and rest with direct sales supporting some of Cisco’s largest global customers.
Elvan is a Senior Executive with extensive multinational experience across UCB Pharma, Boehringer Ingelheim and GSK delivering excellence in Procurement.
Rohit is a Revenue Operations and Finance executive who has led the large-scale transformation within technology companies.
Dr. Ampofo currently serves as Lead of the Digital Hub and AI Practice at Vodafone Intelligent Services, where he leads the strategic commercialization and delivery of new technologies and AI products cross-functionally to drive business growth through the operationalization of emerging technologies.
Fausto has two PhDs, earning his second master’s and Ph.D. at the University of California, Irvine. He has worked in multi-disciplinary teams and has over 20 years of experience in academia and industry.
John is a trained accountant and performed various roles in audit, controllership, and commercial finance before making a move into Shared Services and Transformation.
MK is a pioneering technology executive and thought leader in General Intelligence AI and Intelligent Automation.
Natasha is National Medical Director and VP of In-Office Care, as well as practicing family physician at One Medical. In her role, she is responsible for driving clinical innovation at One Medical as well as growth, strategic partnerships, care model design, and quality primary care.
With a career in financial services technology spanning over 20 years, Chris is a driven and motivated executive leader who is passionate about putting the customer first and delivering world class technology services and solutions.
Katy is a Sustainability Executive with 20 years of experience leading diverse high-impact teams to solve complex problems at the intersection of technology, business strategy, sustainability, and design.
Justin is the Director of Brand Experiences & Partnerships at Walmart, focusing on digital & virtual experiences that drive meaningful customer engagement.
With over 20 years of experience in financial services, Stefana has exposure to various areas of the financial sector, including lending, private banking, retail banking, asset management, and insurance.
Steve is an experienced digital transformation strategist, practitioner, and leader.
Dwaipayan is a seasoned leader in the information technology space with 19 years of well-rounded experience spanning roles with large profit and loss responsibilities, managing global budgets, and driving strategy, growth, and on-the-ground execution across both sides of the IT paradigm.
Max is a pragmatic futurist and tech-savvy operational leader with 20+ years of experience within the Digital Economy.
Banu is an international award-winning experienced Senior Customer Experience Manager with wide-ranging experience spanning customer journey, voice of the customer, experience managing multi-functional teams, development of underpinning process and systems across sites and disciplines.
Rodrigo leads data science, machine learning, and GenAI in financial services, driving insights, better decisions, and adding value for the businesses and customers.
Joe is delivery focused, programme director and adept at translating business requirement into customer value though technology change.
Shelley is passionate about improving the way we work with a strong background and lean and passion for automation.
Rohit is an accomplished finance and transformation executive with 25+ years of experience in building and leading high-performance teams that deliver outstanding business results.
As a transformative and servant leader, Kumar have successfully mentored and provided leadership to global technical and business operations staff over the last 20 years, achieving high performance standards while creating a positive and innovative work culture.
Lisa is an award-winning board-level global operations leader in multi-functional shared business services, leading large, complex, end-to-end transformations and delivery organisations.
Jim currently works at Kimberly-Clark as the Global Innovation Capabilities Leader, and in this role, he partner with our Global Growth Organization to help our business leaders understand our innovation effectiveness.
Phil leads Data Migration as part of Syngenta's IT organization and is keenly interested in how technology can solve problems and modernize business and customer processes.
Eric is an entrepreneurial operations leader with over 10 years of experience driving technology-enabled change in high-growth environments.
Adeel provides solutions to all Mars segments and functions.
Sharad has extensive experience in Financial Operations, Payables, Payroll, Process Transformation, and Centralization Strategy.
Zahra has worked as a Financial Crime strategy consultant for several Global Financial Institutions and Fintechs for over 15 years and her area of expertise spans across Sales, Technology, Product, Operations, and Transformation.
Vanessa identifies and directs the implementation of TBS initiatives targeted at creating a world class shared services organization.
Mariana’s responsibilities includes driving research, development and implementation of distributed ledger technology
Sanjiv is Senior Vice President and Head of EMEA for Verizon Business and is responsible for the company’s global enterprise business in the EMEA region.
Naveen is a seasoned professional with 20 years of experience in data management, governance, and analytics. Throughout their career, he has developed a strong expertise in leveraging data to create value for their organizations.
Aparna leads the Global Delivery Center (GDC), which is part of Industry Solutions Delivery and the broader Microsoft Customer and Partner Solutions (MCAPS) organization at Microsoft.
Mike is Head of Procurement for the Americas at Deutsche Bank where he is responsible for setting vendor strategy and delivering annual savings.
Prashant is a visionary leader with over 20 years in the insurance sector, renowned for driving strategic growth and spearheading digital transformation.
Michael is a globally renowned expert on customer value, customer strategy, customer experience, customer technology, customer culture, and digital transformation.
Christina is a strategic senior finance, commercial, and people leader with a strong business partnership background and a proven track record of using financial analysis to make decisions and build high-performing finance functions.
Elav is a futurist and innovator with over two decades of experience in helping the world’s best-known brands harness the power of new technology to drive growth.
Stephen has over 30 years of experience in creating and running shared services and driving strategic transformation across multi-nationals.
Ananthakrishnan is a software engineering and IT leader with expertise in building products, building high performant- high transaction mission critical sites and applications.
Kartick is an experienced digital transformation leader, with a proven track record of consistently delivering success across diverse industries, including oil and gas, healthcare, brewery, soft drinks, and media
As the Senior Vice President, Head of Group Business Services at DSM, Manoj oversees the design, development, and implementation of a global centralized operations framework.
Chad was appointed as DVP at Corning Shared Services (CSS) & Finance Transformation Office in January 2022 and is responsible for the global shared services organization and driving the implementation of Finance delivery model transformations.
Mary has an extensive experience in both the private sector and has worked in the public sector for 18 years at Magnox Ltd.
Sandy is a shared service, GBS, business process outsourcing leader, with extensive multi-national experience
Rohit is a results-driven Senior Managing Director with two decades of experience leading large-scale business application portfolios, driving digital transformation, and delivering strategic solutions in payments, commercial lending, commercial online banking, Salesforce, Automation, and ServiceNow.
Pradip joined Blue Shield of California in 2009 and in his current role is the VP, Business Solutions & Strategic Alliances that is inclusive of Global Business
Raj is a results-driven FTSE 100 executive with 24+ years of experience in Digital and Technology in companies like Haleon, Clariant, Bristol Myers Squibb, Pfizer, Microsoft, and Ranbaxy and with the passion for making tech a competitive and strategic advantage for business and enhancing consumer service.
Janson is a global sourcing leader with 20+ years experience in sourcing and supply chain.
Kevin is a Digital Transformation Leader and specialize in making innovative ideas a reality. Proven through a series of progressively more complex and senior roles in enterprise software, digital customer care, customer experience, analytics, and AI.
As the Head of Worley Enterprise Services, Sandeep heads the initiative to lead Worley’s Global Business Services operations globally.
As a senior IT Director at Unilever, Dhivya has over 16 years of experience in the CPG domain, leading and delivering innovative solutions across functions and markets.
Dr. Mary C. Lacity is Distinguished Professor of Information Systems and Director of the Blockchain Center at the University of Arkansas.
Bets is exExecutive-in-residence at Texas Christian University’s Neeley Business School with a focus on supply chain and technology.
Netsai Mangwende is a CFO who leverages her commercial acumen to drive profitable growth through innovation, spearheading transformation initiatives while remaining passionately people-focused.
Huw is a proven business strategist who utilizes data & insights to identify & execute transformational opportunities through strong program & project management, along with the ability to redesign an organization to deliver business outcomes.
Wayne has worked at Credit Suisse for over 20 years evolving through a number of roles including Web Hosting Services, Storage and Datacentre Management, and more recently the Service Management and Automation domains.
Mackenzie, is an expert in Digital Process Automation, focused on global logistics, manufacturing, and transportation organizations. His extensive involvement with several of the world’s top 100 supply chains has provided him with a deep understanding of enterprise supply chain operations applications and logistics technology.
Vanessa is passionate about Voice of the Customer and a natural advocate for customers, skilled at engaging internal stakeholders to strategically improve the customer experience across Cambridge University Press & Assessment.
Sumit is a global CXO and board member with expertise in strategizing and executing global business services models for FTSE's top 10 organizations, leading them to become the best in class.
Arindam is Citi's global head of controller systems and data operations and a member of the controller leadership team. His recent Citi experiences include Global head of finance and risk shared services and global head of IS ops.
Shanthi is an accomplished senior data leader with a proven track record of delivering business outcomes through a 50m+ digital transformation programme that implemented data strategies, governance frameworks, and advanced GENAI/AI analytics initiatives.
With over 35 years of rich automotive industry experience, Debashis has been involved in many car launches for local and international markets. He is currently serving as the MD of the Renault Nissan Technology & Business Centre India.
Eoin is an insurance transformation professional with 25+ years of experience. Execution of top, board level, strategic programs across technology and operations, often with a focus on emerging technology or concepts.
Yumi helps organizations achieve success in transformational initiatives, where optimization, precision, and on-time delivery are attained through teamwork, best practices, and harnessing team creativity.
Chris is a marketing leader who has dedicated over two decades of his career to the health care industry. He is currently serving as the Chief Digital Marketing Officer at Banner Health, Arizona's largest hospital system and employer.
Ashok is an result-oriented and strategic leader with demonstrated experience in building and leading responsive and growth-oriented teams with focus on Strategic Planning, Process Transformation, and AI automation initiatives. 20 years of Global and Cross-Functional experience in multiple industries including Manufacturing, Logistics, Utilities, and Financial Services.
Premal has 20 years of financial experience across international, multi-site operators, and is recognised as an inspiring people leader and trusted business partner.
Sanjay is a global leader, with a career spanning over 30 years, having worked in various countries in Asia-Pacific, US, and Europe in senior leadership roles.
Sanjay is a business and technology transformation leader with over 35 years of experience in multiple industries, including food and beverage, chemicals, and consulting.
Dave is an accomplished senior IT executive with over 25 years of professional experience in Strategy Development and Execution, Business Transformation, Digital Transformation, Process Reengineering, Managing People, Systems, and Associated Operations that span across boundaries and cultures.
Nathan is responsible for driving digital transformation through Conversational and Generative AI solutions for HSBC's Wealth and Personal Banking division globally.
Russell is a hands-on Strategic Sourcing Executive with 20+ years of achievement.
At Philip Morris International, Sandeep focuses on designing a robust global shared services strategy and leading the delivery operations for Record to Report.
Kedar is a product & technology executive with over 20 years of experience in media and finance. For the past 15 years, he has led transformational technology initiatives within the digital media industry.
Alok is an experienced Digital, Data and Technology leader and a change agent with over 30 years’ experience across Government, Public Sector, Education, Financial Services, Telecom, Manufacturing, Pharma, Utility, Travel/Transport and Consumer Goods industries.
Rohan is a senior executive with 25 years of leadership success in banking, financial services, and technology
Aparna Rao leads the Cargill Business services in India across Bangalore and Gurgaon, with 4000+ people providing services in various streams.
At Citigroup Capital Markets Operations, Ben has held project and strategy roles for most of the asset classes with increasing focus on technology-driven operational improvement.
Karen leads a team of experts that combine Service Model Design, Process Excellence, and Intelligent Automation capabilities to review, design, and deliver simplified and automated processes to achieve desired business outcomes.
Claus is currently the Senior Executive EHS Separation Management Office Leader at GE Vernova, supporting the new GE Vernova business setup.
With over 20 years of experience in leading and developing diverse teams across multiple locations, currently Steve is driving global transformation in Carrier’s Business Services organization.
With more than 15 years in GBS, Salvatore contributed to establishing and developing shared services globally to generate material value for the Organization.
Sandeep leads a group of 800+ and is passionate about empowering experts with AI to create tangible value.
Soumitra is the MD and Country Head of Lumen Technologies, India, and a NASSCOM Karnataka Regional Council member. In his role at Lumen, he is driving a significant transformation at Lumen India to position this GCC as a technology hub for Lumen Technologies.
Reto is Havi Supply Chain’s Group CIO and in his capacity as CIO, he’s a member of the Executive Committee.
Pete is responsible for the overall Global Sourcing Office (GSO) program for Travelers and he leads the sourcing and supplier management strategy within Technology and Operations.
Manny is an experienced leader with over 25 years of transformative leadership across complex global organizations and regulated sectors, specializing in developing and implementing technology strategies and delivering substantial business value.
Andreas is responsible for process automation and data-driven topics for Porsche Holding GmbH as Head of Digital Transformation & Services.
Since Joining Estee Lauder as a part of the GBS leadership team in 2018, Seth has established a global and expanding program managing the outsourced operations both within and outside of GBS.
Ramesh leads technology-driven, app-modernization and strategic initiatives at Prudential Financials. He is responsible for managing delivery and execution of Corporate Technology Solutions for both Prudential and PGIM (Asset Management).
Shefali is a financial services executive with 25+ years of experience in innovative transformation and an accomplished dynamic result-oriented leader through designing visionary strategies, data-driven decisions, and implementation delivering significant value to the business.
Tamara has extensive experience leading healthcare organizations through growth and transformation, with a focus on building and transforming commercial impact and operations.
With over 16 years of experience in the banking industry, ten years in Product Management, seven years in Accounting and Financial Analysis, and eight years in Operations, Beverly has a unique mix of influential leadership, process improvement aptitude, analytical expertise, and financial acumen.
Michael is a senior executive with expertise in international and cross-cultural environments.
As a seasoned Enterprise Data & Analytics leader, Matthew combines deep expertise in finance and technology to drive strategic insights and innovative solutions.
With over 23 years of experience in process consulting, IT transformation, and automation, Praveen is the digital transformation leader with expertise in automation and data.
Dr. Jeff Torrance serves as the Senior VP and GM of the Connected Smart Systems (CSS) business within Qualcomm Technologies, Inc., where he helps enterprises and industry customers harness the potential of how IoT can transform their business.
Greg is the former CIO and COO of Hanover Insurance, which grew from $2 billion to $6.5 billion during his tenure.
George is an global operations executive with extensive experience building global business services platforms, and leveraging them to bring value to the business.
Jen leads Strategy & Design for Enterprise Business Solutions at Independent with responsibility for next-gen delivery models, external partnerships, site operations, strategy, and engagement.
John is a proven and pioneering Customer Experience Management Executive who has spent the last 20 years delivering share-taking growth at Fortune 100 companies in financial services and healthcare.
Heather Weeks leads Marathon Health’s product strategy and initiatives to advance overall business objectives, supporting the member and clinician experience.
As the Senior Leader of Transformation & Enablement (Customer Success Platforms) at PayPal, Darrell is responsible for the Technology Strategy, Planning, and Execution for PayPal’s Global Engagement centers housing over 10k employees across all PayPal brands.
Matthew is a seasoned executive with a distinguished international operations and digital business transformation track record. With extensive expertise in building and leading next-generation global business services, he integrates finance and commercial capabilities to drive strategic growth and efficiency.
Phoebe works for the leading sports brand company Adidas, based in Dalian, China. Her focus area is invoice to cash, record to report, and financial planning and reporting.
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