Recognizes an enterprise that runs processes end-to-end across the organizational value chain, focuses on employee experience as a significant component of the overall customer experience, and drives organizational alignment and metrics that measure value creation, not just cost reduction. It represents an organizational mindset that breaks down front-to-back legacy silos to create the only “office” that matters—OneOffice.
Follett engaged Capgemini to rethink, rearchitect, and renew the most crucial system for its business and customers. The result was a rejuvenation of the customer support team, improvements in business management data, and a significant boost to its customers’ experiences when transacting with the firm. The success of this project landed Follett as the OneOffice Mindset Winner for the 2022 HFS OneOffice awards.
Its data and automation-enabled approach drove silo-busting value throughout Corning, with notable employee, customer, and partner impact. Its “One Corning” approach earned it a role as a finalist in the OneOffice Mindset category of our OneOffice Awards
HFS selected JTI as a finalist in its inaugural OneOffice™ Mindset awards due to the complexity employed in re-imagining information usage across its organization to significantly improve service delivery to employees and customers.
No one can be everything to anyone! This category recognizes the service provider that embraces collaboration across start-ups, technology providers, academia, industry bodies, researchers, influencers and even competitors to drive unmatched value for its clients.
Infosys won the Innovation Ecosystem HFS OneOffice™ Award because of the unique ecosystem Infosys created to deliver to clients’ complex needs.
HFS selected Capgemini as a finalist for the HFS OneOffice Innovation Ecosystem award because of its ability to connect the route map around emerging technology trends and innovations to enterprise transformation prospect.
HFS selected Mphasis as a finalist for the HFS OneOffice™ award in the Innovation Ecosystem category because of its differentiated ecosystem offering leveraging innovation to give customers a holistic experience by addressing specific business challenges.
Applauds organizations and teams that unleash human potential by getting serious about people diversity to maximize the potential of every person and drive real innovation.
The primary objectives for Blue Shield of California were to enhance its supplier diversity program by leveraging business practices and market analytics to recognize additional diverse spending opportunities, identify opportunities for supplier diversity in strategic sourcing, increase supplier diversity program spending, and ultimately create value and social benefit in the communities in which it serves. The breadth and depth of Blue Shield of California’s supplier diversity program initiative impressed the HFS OneOffice Award jury, prompting it to name Blue Shield of California as the winner in the Diversity category.
For its unique program, RRD, in partnership with B2R, has been selected as a finalist in the Diversity category of the HFS OneOffice Awards. We acknowledge the success of its sourcing model, its journey toward best-in-class rural BPO delivery, and the impact of its achievements across the partnership, employees, and extended communities.
Through its purpose and platform, Globality proves that procurement can live up to that promise, which is why we name it a 2022 OneOffice™ Awards finalist in the Diversity category. We applaud the capabilities it offers to remove bias from decision making, ensure users stay connected to the ESG directives and values of their organizations, remove friction in the sourcing process, and drive inclusion and opportunity into communities and economies at large.
Celebrates organizations that meet the triple bottom line: social, financial, and environmental. An enterprise that has minimal negative impact or, conversely, a positive effect on the global or local environment, community, society, or economy.
Infosys’ overall leadership across internal, client-facing, and ecosystem sustainability means it is a worthy winner of the Sustainability category of the HFS OneOffice™ Awards.
Atos helped NatWest improve process efficiencies and achieve significant energy and costs savings.
We spoke with the team from Teleperformance, that was selected as a finalist for the Sustainability category of the HFS Research OneOffice™ Awards based on the firm’s internal ESG and corporate social responsibility (CSR) achievements, non-profit work, and journey embedding sustainability in client engagements.
Rewards organizations and teams that leverage a range of emerging technologies to create intelligent and automated workflows in the cloud, enabling the new “native” standards for consistent cross-functional enterprise operations.
HFS designated DNB’s partnership with TCS for the Native Automation HFS OneOffice™ Award for their approach, with the clear vision of their road map aligning to the business goal.
We nominated Infosys BPM, in partnership with Philips, for the HFS OneOffice™ Award in the Native Automation category for the successful collaborative planning and execution of a huge automation journey.
Applauds organizations that develop and manage talent to build OneOffice skillsets, address process debt by eliminating wasteful activities that plague our organizations, and manage change across the organization to make a meaningful impact.
Takeda has been designated as a winner of the HFS OneOffice™ Awards for its comprehensive approaches to people and process change that universally align to its North Star—innovative patient care.
The holistic approach to using the Smart Worker platform while addressing the dramatic shifts that L&T required landed this intiative as a finalist in the People and Process Change OneOffice Awards.
This initiative is nominated as a finalist in the People and Process Change OneOffice Awards category for Blue Prism's work in helping Santander simplify its processes with intelligent automation.
Recognizes organizations and teams that create a culture of data that drives new opportunities through interactions, insights, and predictive capabilities, giving the ability to access data at a speed which drives critical decisions for their business.
This entry won the OneOffice™ Award in the Data and Decisions category for addressing the issue of payment defaults by developing a predictive model powered by advanced analytics and machine learning that anticipated customer behavior at the invoice level and in aggregate.
Takeda has been placed as a finalist in the Data and Decisions category of the HFS OneOffice™ Awards for building an easy-to-use reporting solution and application CFOinUrpocket that helps guide decision making holistically across the organization and generate data driven insights.
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