Privacy Policy

HfS Research takes data security seriously. We use appropriate technologies and procedures to protect personal information. Our information security policies and procedures are closely aligned to widely accepted international standards and are reviewed regularly and updated as necessary to meet business needs, changes in technology, and regulatory requirements. Where we can improve, we will. Our current policy includes the following:


Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact. We will not sell or rent this information to anyone.


We will use your information to acknowledge/answer your enquiry. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.


Unless you ask us not to, we will contact you via email in the future to tell you about new products or services, or changes to this privacy policy.


Your Access to and Control Over Information

You may opt out from future contact at any time. by emailing us at [email protected]



We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both on and offline.


Wherever we collect sensitive information ( card data) it is encrypted and transmitted a secure way. You can verify this by looking for a closed lock icon in yourr web browser, or looking for "https" at the beginning of the web page address.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers where we store personally identifiable information are kept in a secure environment.


HfS uses HTTPS for encrypted access to our website. The HyperText Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The 'S' at the end of HTTPS stands for 'Secure'. It means with a HTTPS connection all communications between your browser and the website are encrypted. This means that even if somebody managed to break into the connection, they would not be able to decrypt any of the data which passes between you and the website.



Our privacy policy is regularly reviewed and updated all changes will be posted on this page.



In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (name, email address etc) this is used to contact you about the products/services on our site that you have expressed an interest in.

I am seeing the following error message: This email domain is not available for use on this website. Please try a different email address.

HfS longer accepts free webmail addresses or accounts from direct competitors to register accounts on the website. This will also apply to existing accounts.


Two-step Verification

For improved security of your account, HfS will use your phone number for password recovery. When you set up a new account or update an existing account on, you will need to provide an active phone number. You will be asked to verify that number either via a text message or an automated phone call. Now, your phone number serves as the backup for your email address. If you forget your password, you will be able to reset it using the phone number provided.


Buying Research

We request information from you to purchase research. To buy from us, you must provide contact and financial information. This is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this information to contact you. HfS`s partners for online payments are Stripe and Paypal.



We use "cookies". A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log-in a password more than once, thereby saving time whilst on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience. Usage of a cookie is in no way linked to any personally identifiable information on our site.



Our website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any site that collects personally identifiable information.