Watch the replay

2022 will be the year of employees. The world of delivering enterprise operations has ventured into uncharted waters emerging from the Pandemic, with attrition rates ranging from 25-75% across the globe.

We’re in a war to keep our best and brightest, develop high-potential leaders of tomorrow, and recruit smartly. But this all comes at a cost that ultimately impacts our customers and our ability to stay competitive.

Join Phil Fersht for this incredible face/off of eight tech and services leaders versus eight enterprise leaders to duke it out across the following issues:

Of the back of this event, HFS moderators, Phil Fersht & Reetika Fleming — wrote a POV titled “The Great Resignation: Can our industry survive the great talent dearth?”.

Employees want human connections, and they also want flexibility… we’ve reached the Hybrid Paradox! Flexibility is also about “why you want to work,” “who you want to work with,” not just “when you work.”

The Participants

HFS moderators 

Phil Fersht, CEO and Chief Analyst
saurabh
Saurabh Gupta, President, Research and Advisory Services
reetika
Reetika Fleming, Research Leader

On the buy-side

kregting-3
Aloys Kregting, CIO, AkzoNobel
Sandy Khanna, Global Head of Shared Services, Anglo American
Sandeep Sacheti, EVP, Customer Insights & Operational Excellence, Wolters Kluwer
Jay Desai, VP and Head of GBS, JTI
dadlani
Sandeep Dadlani, Chief Digital Officer, Mars, Incorporated
Suzanne Leopoldi-Nichols, Chief GBS Officer, WPP
Mattijs Backx, SVP & Head of Global Business Services, PepsiCo
Robbie Dagger, People Director, Tesco

On the sell-side

Ravi Kumar S, President, Infosys
Srikrishna Ramakarthikeyan (Keech), CEO, Hexaware
Tiger Tyagarajan, President and CEO, Genpact
Stephanie Trautman, Chief Growth Officer, Wipro
Cliff Justice, Partner, KPMG - US Leader, Enterprise Innovation
bastian-2
Bastian Nominacher, Co-Founder and Co-CEO, Celonis
Kelly Chambliss, SVP, Americas and Strategic Sales, IBM Consulting
shiva
Shiva Ramani, CEO, iOPEX

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