AI won’t deliver value if the foundation is fractured. That’s why we’re bringing leaders together to address the root issues. This isn’t another event hyping AI potential. It’s a working session focused on unlocking real enterprise impact thought modernized processes, smarter business operations and next-gen data strategies.

This HFS and IBM roundtable brings together senior leaders shaping AI strategy in sectors like CPG, retail, life sciences, manufacturing, and distribution. If you’re tasked with delivering real, scalable AI outcomes, this is where you need to be.

We’ll explore:

  • Operational debt as the AI blocker. How can enterprises in legacy-heavy industries address their “four debts”—process, data, skills, and tech— as they pursue their journey toward AI transformation at scale?
  • Workforce + workflow transformation. What does it look like to lean into talent while embracing AI—especially when new digital competencies and roles are yet to be defined?
  • Rethinking operations with purpose. How are organizations rethinking operational models to embed AI without reinforcing broken workflows or fragmented data environments?
  • Putting humans first with AI. What does human-centered AI really mean in the context of supply chains, field operations, and core business functions?
Why attend? 
  • Get beyond AI theory. Learn from peers who are moving beyond pilots to operationalized, accountable AI strategies. IBM will share their own client zero story of the transformation journey and how they delivered $3.5 billion in savings in their own operations over the past two years.
  • Build cross-functional clarity. Be part of a focused, executive-level conversation grounded in real-world experience that spans business functions from the back to the front office.
  • Exchange hard truths. This session is designed for open, peer-to-peer exchange on what’s working, what’s not, and what’s still standing in the way.

Whether you lead a global business services organization or oversee a function undergoing AI-driven reinvention, join and walk away with clarity, connections, and actionable next steps.

HFS participants
phil_new_headshot
Phil Fersht
CEO and Chief Analyst

Ashish-Headshot-New-With Background
Ashish Chaturvedi
Executive Research Leader
Melissa_OBrien_0439_WEB-1.jpg
Melissa O’Brien
Executive Research Leader

steve-headshot
Steve Dunkerley
HFS OneCouncil Leader
Keynote speaker
2024 new JA headshot
Jonathan H. Adashek
SVP, Marketing and Communications
IBM

Apply to participate

This event is tailored for C-level executives and subject matter experts in AI strategy, data architecture, digital transformation, supply chain operations, and workforce design within organizations that manage a physical supply chain.


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