HFS SaS Awards

Showcase your innovation. Shape the future.​

How entries are evaluated

Judges will assess each entry based on the following core principles of a true SaS model. These criteria define what separates SaS leaders from traditional service or software providers.

Evaluation criteria

  1. AI-driven delivery: How does your solution leverage automation and AI to enable autonomous or semi-autonomous service execution?
  2. Infinite, AI-led customization: Describe how the solution provides personalization without manual configuration or FTE-heavy effort.
  3. Outcome-based commercial models: Explain how your approach ties pricing or value to measurable business results.
  4. Dynamic and adaptive platforms: How does the solution evolve continuously with business needs, rather than relying on rigid workflows?
  5. Proven enterprise success: Share key metrics, client outcomes, or adoption examples that demonstrate success at scale.

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