Collaborating for Innovation: Our Strategic Alliances

Explore the network of alliances that strengthen our competitive edge

HEX Advisory Group

Unprecedented visibility into IT BPO contract performance and pricing

HEX Advisory Group is a leading provider of advisory intelligence and support for IT business process services (BPS).

The strategic alliance between HFS and HEX Advisory Group brings together the unrivalled expertise in advisory services and contract price benchmarking. This collaboration delivers cutting-edge solutions to our clients, providing you with timely, accurate, and reliable information needed to select the right IT business process outsourcing sourcing (BPO) solutions, and to help ensure that your contracts with those providers reflect competitive terms, conditions, and pricing.

Our strategic alliance gives HFS access to the HEX Index, the authoritative benchmarking tool for global IT-BPS contracts. It enables businesses to objectively assess their IT spending and performance against market standards and industry peers, helping save potentially millions of dollars by replacing poor or contrived benchmark data with data mined from actual transactions.

    Read more
     
    Key highlights of the strategic alliance

    The HFS and HEX Advisory Group strategic alliance gives our clients access to:

    • The HEX Index, the authoritative platform offering benchmark metrics, contractual insights, and practical solutions curated by seasoned practitioners.
    • Industry-leading analysts and advisors who bring together the extensive industry intelligence capabilities of HFS with the experienced price benchmarking and IT–BPO sourcing practitioners of HEX Advisory Group.
    • Comprehensive benchmarking capabilities that provide detailed pricing benchmarks, solution insights, and cost metrics for a holistic understanding of outsourcing contracts.
    • In-depth contractual insights that offer a contemporary view of key contractual terms and conditions, to help ensure alignment with business objectives.
    Read less

    Accelerating growth across Saudi Arabia and beyond

    At HFS Research, we’re once again disrupting the industry—this time through an exclusive partnership with Innovation Consulting Group (ICG), a global leader in enterprise transformation that helps organizations navigate disruption with strategic intelligence and hands-on execution. By combining our fearless market research with ICG’s strategic execution and deep regional expertise, we’re ensuring that HFS clients receive the most impactful insights and hands-on support to stay ahead in a world of constant disruption.

    Expanding our global reach and impact

    Our alliance with ICG extends HFS Research’s coverage, including Saudi Arabia and across the Middle East and North Africa (MENA). Building on our authoritative research, ICG drives sales and relationship-building, connecting HFS with forward-thinking organizations ready to leverage research-backed intelligence and implement real-world transformation strategies that create lasting impact.

      Read more
       
      Key highlights of our strategic alliance
      • Holistic reach and local expertise
        Harness HFS’s industry-leading research, enriched by on-the-ground relationship-building and regional understanding.
      • Fearless research and strategic execution
        Combine our fearless market analyses with proven implementation practices to drive real, measurable business change.
      • Deep bench of expertise
        Collaborate directly with top HFS analysts and transformational specialists, staying ahead of market disruptions and competitive shifts.
      • Scalable transformation programs
        Leverage end-to-end support, from research-backed strategy through full execution—seamlessly tailored to meet the unique demands of the MENA.
      • Actionable insights for a future-ready enterprise
        Build agility and resilience across your organization with data-driven strategies designed to thrive amid ongoing disruption.

      Empowering businesses to lead

      Through this dynamic partnership, HFS clients gain an unmatched competitive edge: from incisive insight to immediate action, guided by the combined expertise of two industry powerhouses. This is yet another example of how HFS continues to disrupt the status quo—delivering innovative approaches that shape the future of enterprise transformation.

      Ready to put fearless research into action? Contact us today to learn how our groundbreaking alliance with ICG can accelerate your organization’s journey toward transformation and sustained success.

      Read less

      Key highlights of our strategic alliance

      • Holistic reach and local expertise
        Harness HFS’s industry-leading research, enriched by on-the-ground relationship-building and regional understanding.
      • Fearless research and strategic execution
        Combine our fearless market analyses with proven implementation practices to drive real, measurable business change.
      • Deep bench of expertise
        Collaborate directly with top HFS analysts and transformational specialists, staying ahead of market disruptions and competitive shifts.
      • Scalable transformation programs
        Leverage end-to-end support, from research-backed strategy through full execution—seamlessly tailored to meet the unique demands of Saudi Arabia and the broader EMEA region.
      • Actionable insights for a future-ready enterprise
        Build agility and resilience across your organization with data-driven strategies designed to thrive amid ongoing disruption.
      Empowering businesses to lead

      Through this dynamic partnership, HFS clients gain an unmatched competitive edge: from incisive insight to immediate action, guided by the combined expertise of two industry powerhouses. This is yet another example of how HFS continues to disrupt the status quo—delivering innovative approaches that shape the future of enterprise transformation.

      Ready to put fearless research into action? Contact us today to learn how our groundbreaking alliance with ICG can accelerate your organization’s journey toward transformation and sustained success.

      Sign In

      Sign up for a free
      research account

      With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

      af Afghanistan
      al Albania
      dz Algeria
      ad Andorra
      ao Angola
      ar Argentina
      am Armenia
      au Australia
      at Austria
      az Azerbaijan
      bs Bahamas
      bh Bahrain
      bd Bangladesh
      bb Barbados
      by Belarus
      be Belgium
      bz Belize
      bj Benin
      bt Bhutan
      bo Bolivia
      ba Bosnia and Herzegovina
      bw Botswana
      br Brazil
      bg Bulgaria
      kh Cambodia
      cm Cameroon
      ca Canada
      cl Chile
      cn China
      co Colombia
      cr Costa Rica
      hr Croatia
      cu Cuba
      cy Cyprus
      cz Czechia
      dk Denmark
      do Dominican Republic
      ec Ecuador
      eg Egypt
      ee Estonia
      et Ethiopia
      fi Finland
      fr France
      de Germany
      gh Ghana
      gr Greece
      gt Guatemala
      hn Honduras
      hu Hungary
      is Iceland
      in India
      id Indonesia
      ir Iran
      iq Iraq
      ie Ireland
      il Israel
      it Italy
      jm Jamaica
      jp Japan
      jo Jordan
      kz Kazakhstan
      ke Kenya
      kw Kuwait
      lv Latvia
      lb Lebanon
      lr Liberia
      ly Libya
      lt Lithuania
      lu Luxembourg
      my Malaysia
      mv Maldives
      ml Mali
      mt Malta
      mx Mexico
      md Moldova
      mc Monaco
      mn Mongolia
      me Montenegro
      ma Morocco
      mz Mozambique
      mm Myanmar
      np Nepal
      nl Netherlands
      nz New Zealand
      ni Nicaragua
      ng Nigeria
      kp North Korea
      no Norway
      om Oman
      pk Pakistan
      pa Panama
      py Paraguay
      pe Peru
      ph Philippines
      pl Poland
      pt Portugal
      qa Qatar
      ro Romania
      ru Russia
      rw Rwanda
      sa Saudi Arabia
      sn Senegal
      rs Serbia
      sg Singapore
      sk Slovakia
      si Slovenia
      so Somalia
      za South Africa
      kr South Korea
      es Spain
      lk Sri Lanka
      sd Sudan
      se Sweden
      ch Switzerland
      sy Syria
      tw Taiwan
      tj Tajikistan
      tz Tanzania
      th Thailand
      tn Tunisia
      tr Turkey
      ug Uganda
      ua Ukraine
      ae United Arab Emirates
      gb United Kingdom
      us United States
      uy Uruguay
      uz Uzbekistan
      ve Venezuela
      vn Vietnam
      ye Yemen
      zm Zambia
      zw Zimbabwe

      Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

      HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

      By registering you agree to our privacy policy.

      I hereby consent that HFS Research can process my personal data.

      Premium Access

      Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

      Contact us at ask@hfsresearch.com for more information on premium access.

      Help

      If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

      ask@hfsresearch.com