Senior Analyst
Niti Jhunjhunwala is a senior analyst for HFS Research. Her coverage areas include banking and financial services and GenAI. She also regularly contributes to competitive intelligence across IT and business process services and the HFS Market Index, a quarterly report that analyses the performance and major developments of top service providers over the past quarter.
Niti joined HFS with more than six years of experience in market research. Previously, she worked with Kantar (a leading data, insights, and consulting company). Her responsibilities included leading end-to-end research studies and delivering client presentations.
She earned an MBA in finance and marketing and B.Tech degree in information technology.
Niti is based out of Kolkata, India. In her spare time, she loves reading, traveling, and going for walks. On weekends, she enjoys painting, spending time with her nephew, and binge-watching series.
August 19, 2025 This bank isn't dabbing in transformation. It is betting big on tech and ecosystem partner to power global growth.
August 18, 2025 Mortgage lenders are outsourcing for convenience and cost optimization, not resilience. This model must change.
August 12, 2025 A look at how Accenture performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.
August 12, 2025 A look at how Cognizant performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.
August 12, 2025 A look at how Firstsource performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.
August 12, 2025 A look at how Infosys performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.
August 12, 2025 A look at how TCS performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.
August 12, 2025 A look at how Capgemini performed in the HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025.
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