Problem Statement

A global technology service provider that addresses diversified markets wanted to validate a platform investment it was making to address key challenges in the health insurance market space.

The provider wanted to:

Solution

HFS, in partnership with the service provider, reached out to 100 c-suite health plan executives in the US to better understand the role of digital platforms and emerging technologies in achieving business objectives, the impact of digital platforms on healthcare payer KPIs, and the relative attractiveness of their healthcare platforms.

The study respondents represented health plans of varying sizes in different parts of the country

Outcome

HFS delivered a ThinkTank (a 3-hour in-depth live review of the findings) and a comprehensive deck that strategically validated the thesis and tactically provided guidance on the specific needs of the market.

With the delivery of our work, the client gained:

Addressing end-to-end needs of health insurers US States

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