Based on HFS’s work with payers, policy makers, service providers, and platform vendors across the US, revenue and margin pressures are intensifying for health plans. Government funding reductions, expiring ACA subsidies, and declining commercial membership are squeezing health plan profitability. Meanwhile, legacy core administrative processing systems (CAPS) continue to consume 50–75% of CIO operating budgets and add operational complexity and risk.
CAPS are no longer differentiators. They are cost centers with growing risk as the CAPS market has begun a consolidation cycle.
In this webinar, Rohan Kulkarni outlines a practical path to exit legacy CAPS and embrace AI-enabled Services-as-Software™ (SaS) – a delivery paradigm that shifts to IP led, outcomes oriented, and telemetry driven contracts so health plans CIOs can source measurable outcomes, not features, functions or capabilities.
The goal: 5–10% operational cost savings while maintaining compliance and improving risk posture. This is not just a cost play but a capacity (time and resource to grow the business) and risk management (CAPS consolidation has begun) strategy – a generational opportunity to embrace purposeful AI and a delivery paradigm that maximizes value.
What you will walk away with:
Who should attend:
Health plan CIOs, CTOs, and senior operations leaders responsible for admin platforms, technologies, strategy, compliance, and operational resilience.
Why attend:
Because maintaining the status quo is now the highest-risk option. Bring your questions; Rohan will run a Q&A and share a downloadable playbook with checklists to get it done right the first time.
If you still own CAPS, you are carrying cost and complexity you no longer need. Join Rohan to learn how to exit legacy systems decisively and outsource for outcomes, now.
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