As COVID-19 emerged in early 2020, our client, a big-4 consulting firm, wanted to understand how to develop strategies for emerging technology trends that can drive tangible value. The company also wanted to gain perspective on priorities for current and future technology investments. It also wanted to better understand the challenges that enterprises face in embracing the technologies and driving change in their organizations.
The challenge involved enterprises covering various industries in nine countries, including Australia, Canada, France, Germany, India, Japan, the Netherlands, the UK, and the US.
The HFS consulting team surveyed more than 900 executives around the globe in two phases (primarily to account for the impact of COVID-19):
The survey emphasized several areas, including
The team also interviewed multiple enterprise leaders to augment the survey and bring the insights to life.
HFS delivered a comprehensive research report that included a view of technology trends, challenges, and investment priorities in the countries we studied. We also hosted several Think Tank sessions to delve into the subject matter.
With the results of our work in hand, our client gained a view of the pandemic’s financial and social impacts, including:
How the perceived value of emerging technologies are key enablers for digital transformation and growth journeys of enterprises
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