Competitive Intelligence Reports

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More Featured Competitive Intelligence Reports

Competitive Intelligence

Teleperformance: Customer Experience Services Capabilities, 2024

A look at how Teleperformance performed in the HFS Horizons: Customer Experience Service Providers, 2024

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TELUS International: Customer Experience Services Capabilities, 2024

A look at how TELUS International performed in the HFS Horizons: Customer Experience Service Providers, 2024

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Transcom: Customer Experience Services Capabilities, 2024

A look at how Transcom performed in the HFS Horizons: Customer Experience Service Providers, 2024

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Alorica: Customer Experience Services Capabilities, 2024

A look at how Alorica performed in the HFS Horizons: Customer Experience Service Providers, 2024

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TTEC: Customer Experience Services Capabilities, 2024

A look at how TTEC performed in the HFS Horizons: Customer Experience Service Providers, 2024

Competitive Intelligence

Cognizant: Customer Experience Services Capabilities, 2024

A look at how Cognizant performed in the HFS Horizons: Customer Experience Service Providers, 2024

Highlight Report

EY navigates new terrain after shelving Project Everest

EY adapts strategy after shelving Project Everest: integrates tech, prioritizes human-centric approach, and targets industry-specific solutions for market

Highlight Report

EY & Dell Technologies provide enterprises with a path to innovation with Edge Cloud

EY and Dell Technologies (Dell) are carving a new path by offering CIOs their Edge Lab initiative to address the growing need to optimize workloads across cloud

Highlight Report

How to police ChatGPT cheats

Most enterprises guide their teams not to pass off the work of GenAI as their own. But how should you police this?

Highlight Report

Randstad Digital drives digital innovation with tech and talent synergy

Randstad Digital is poised to make its mark in the digital transformation landscape.

Highlight Report

Mars transforms shop shelf-space insight with NTT DATA

Computer vision and AI are transforming the insight available from scanning the shelf space in retail stores.

Highlight Report

Wipro framework tackles F&A leaders’ GenAI fears

Wipro is implementing GenAI capabilities across the F&A value chain to create more visibility in integrating front, middle, and back offices.

Highlight Report

Cognizant expands its healthcare vertical capabilities horizontally

Cognizant is driving healthcare-as-a-horizontal to address the needs of non-native health enterprises.

Highlight Report

Infosys Topaz leads the charge for an AI-first future

Infosys Topaz spearheads the shift toward an AI-driven future, enhancing innovation and client solutions with its AI-first paradigm.

Highlight Report

EX Profile: EY’s data and AI-driven path to enhanced employee experience

EY employs AI for enhanced employee experience, fostering growth, and productivity.

Highlight Report

Infosys’ life sciences ecosystem powers its domain growth over the next two years

Ecosystems have increasingly become a force multiplier to help enterprises accelerate value creation.

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