HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.
October 23, 2025
Conducted in collaboration with Cognizant, this roundtable brings senior CPG and retail leaders together to tackle the challenge of moving AI from pilots to scaled impact. Learn what sets the “15% Club” apart, benchmark successes, exchange proven use cases, and leave with a clear plan to accelerate AI to enterprise scale.
October 28, 2025, Princeton, New Jersey
Conducted in collaboration with Infosys, this roundtable is for GBS leaders, including CFOs, CIOs, and functional heads, who are navigating the shifting landscape of life sciences. Together, we’ll examine how GBS can move beyond cost containment to drive enterprise-wide value, explore the role of AI-enabled solutions, and uncover lessons from other industries.
November 11, 2025, The Dorchester, London UK
Conducted in collaboration with Cognizant, this roundtable unites senior leaders to rethink how enterprises can move beyond traditional service delivery and activate the Services-as-Software (SaS) Flywheel—where AI, data, and IP work together to drive continuous value, speed, and innovation.
December 4, 2025
Conducted in collaboration with Infosys, this roundtable will challenge leaders to confront the realities of operating in an AI-first world.
Conducted in partnership with IBM, this roundtable explored the advantages of how GBS and AI together can reimagine workflows and roles to effectively implement and integrate AI at work, improving efficiency, productivity, and decision-making.
Conducted in collaboration with NTT DATA, this roundtable discussed the challenges of scaling GenAI to an enterprise level of delivery and the strategic role IT needs to play in navigating these challenges and scaling GenAI projects responsibly.
Conducted in collaboration with Cognizant, this roundtable provided guidance from and for UK and Ireland-based enterprise leaders, emphasizing the importance of being bold and action-oriented in GenAI adoption.
Conducted in collaboration with Publicis Sapient, this roundtable defined the path to a Generative Enterprise in Retail and CPG by evaluating GenAI’s current impact, identifying barriers and enablers, addressing enterprise debt, and outlining the mindset, technologies, and strategic blueprint needed to unlock measurable value.
Conducted in collaboration with Publicis Sapient, this roundtable discussed how GCCs are shaping the “why, what, and how” of keeping India at the forefront of the technology arbitrage revolution.
Conducted in collaboration with TCS, this roundtable focused on how finance leaders can harness GenAI to shatter financial constraints and ignite growth.
Presented live in NYC on September 5. This roundtable focused on how finance leaders can harness GenAI to shatter financial constraints and ignite growth?
Presented live in NYC on September 3. The supply chain executives joined this roundtable to discuss the cutting-edge initiatives being rolled out to enhance some dimensions.
Presented live in London on July 2. This roundtable focused on CXO Perspectives on GenAI and are your peers more likely to be charging ahead to GenAI value or feeling their way tentatively amid fears of rocketing costs, risky hallucinations, and looming legislation.
Presented on June 20, 2024. In this digital roundtable explored the findings of a recently published HFS study that assessed the opportunities to optimize the potential of US primary care, physical therapy and post-acute care/ rehab.
Presented live in New York on June 13. During this executive roundtable, we discussed what’s real, what’s useful and how to maximize the value and potential of GenAI in financial services for the long term.
Presented live in New York on May 23. This roundtable was for companies ready to take a hard look in the mirror — a CX a reality check — to solve the deeper, more structural issues keeping us from CX excellence.
Presented live in London on April 25. This roundtable was for companies ready to take a hard look in the mirror — a CX a reality check — to solve the deeper, more structural issues keeping us from CX excellence.
Presented live in New York on April 4. This roundtable dissected what GenAI really brings to the table.
Presented on March 7, 2024. This digital focus group was among an intimate small group where we brought together relevant industry leaders to discuss the future of fincrime compliance programs.
Presented on February 29, 2024. In this digital roundtable, we discussed the topics such as Vertical integration, Payer-provider friction and GenAI that are aligned with the findings of our latest research.
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