HFS Roundtables

HFS Roundtables are expertly facilitated, topic-driven learning experiences designed exclusively for enterprise buyer senior executives. These sessions—held in both in-person and digital formats—create a trusted space for leaders to explore new ideas, challenge conventional thinking, and openly debate critical issues. Participants collaborate to test concepts, share practical insights, and identify ways to advance their most important initiatives—all within a confidential, peer-to-peer setting.

Upcoming HFS Roundtables

In-person Roundtable

Reimagine Insurance with AI: What’s Driving Real Results Today

August 19, 2025, New York, NY

Join HFS Research and IBM Consulting for a high-impact, candid roundtable with top insurance executives and transformation experts as we move beyond experimentation and into the realities of scaled AI deployment.

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In-person Roundtable

Scaling AI with Purpose, Not Hype: A Practical Path to Enterprise Adoption

August 21, 2025, New York, NY

Conducted in collaboration with LTIMindtree, this roundtable brings together a cross-industry group of enterprise leaders for a focused discussion on moving from isolated experiments to scaled, business-aligned AI programs. No hype, just a grounded look at what works, what doesn’t, and what comes next.

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In-person Roundtable

Agentic AI is ready. But are you? Rethinking the Foundations of Enterprise Transformation

September 18, 2025, London, UK

Conducted in collaboration with Wipro, this roundtable is for business and tech leaders who are done with shallow pilots and are ready to tackle the hard stuff: how to re-architect the enterprise so AI agents can actually do something useful—at scale, securely, and with strategic intent.

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In-person Roundtable

Agentic AI: Hype, Hope, or Headway? Separating signal from noise in the next AI frontier

September 23, 2025, New York, NY

Join HFS and Akkodis for an intimate roundtable with a select group of enterprise leaders and transformation experts to explore the gap between the hype and reality of agentic AI by examining organizational readiness, structural and governance challenges, and the foundational capabilities required to scale autonomous AI in the enterprise.

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In-person Roundtable

The AI Imperative: Scale Enterprise Agility through Services-as-Software (SaS)

September 25, 2025, New York, NY

Conducted in collaboration with Mindsprint, this closed-door executive roundtable brings together a curated group of industry leaders, technology executives, and transformation champions to discuss and debate the future of services becoming (almost) software.

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In-person Roundtable

AI Alone Won’t Fix Broken Ops: Reinventing Enterprise Value Through Business Operations and Human-Centered AI

September 26, 2025, New York, NY

This HFS roundtable isn’t about what AI could do—it’s a working session on what it must do to deliver real enterprise value. Senior leaders from CPG, retail, life sciences, manufacturing, and distribution will come together to tackle the challenges of legacy processes, fragmented data, and complex supply chains.

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Virtual Roundtable (via Microsoft Teams)

Joining the 15% club: How consumer goods scale AI beyond pilots

October 23, 2025

Conducted in collaboration with Cognizant, this roundtable brings senior CPG and retail leaders together to tackle the challenge of moving AI from pilots to scaled impact. Learn what sets the “15% Club” apart, benchmark successes, exchange proven use cases, and leave with a clear plan to accelerate AI to enterprise scale.

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Past Roundtable Highlights

The Generative CFO: How can finance leaders harness GenAI to shatter financial constraints and ignite growth?

Presented live in NYC on September 5. This roundtable focused on how finance leaders can harness GenAI to shatter financial constraints and ignite growth?

Unchaining the Supply Chain: Building an AI-Powered, Low-Touch, Sustainable Supply Network

Presented live in NYC on September 3. The supply chain executives joined this roundtable to discuss the cutting-edge initiatives being rolled out to enhance some dimensions.

CXO Perspectives on GenAI – is it time to stop thinking and start doing?

Presented live in London on July 2. This roundtable focused on CXO Perspectives on GenAI and are your peers more likely to be charging ahead to GenAI value or feeling their way tentatively amid fears of rocketing costs, risky hallucinations, and looming legislation.

Make America healthy again

Presented on June 20, 2024. In this digital roundtable explored the findings of a recently published HFS study that assessed the opportunities to optimize the potential of US primary care, physical therapy and post-acute care/ rehab.

GenAI in Financial Services – Creating sustained value beyond the quick wins

Presented live in New York on June 13. During this executive roundtable, we discussed what’s real, what’s useful and how to maximize the value and potential of GenAI in financial services for the long term.

Getting ready for the generative customer experience – what’s real vs. fantasy?

Presented live in New York on May 23. This roundtable was for companies ready to take a hard look in the mirror — a CX a reality check — to solve the deeper, more structural issues keeping us from CX excellence.

Getting ready for the generative customer experience – what’s real vs. fantasy?

Presented live in London on April 25. This roundtable was for companies ready to take a hard look in the mirror — a CX a reality check — to solve the deeper, more structural issues keeping us from CX excellence.

The Advent of AI in Software Product Engineering

Presented live in New York on April 4. This roundtable dissected what GenAI really brings to the table.

Driving the Evolution of Financial Crime Compliance: The People and Tech Imperative

Presented on March 7, 2024. This digital focus group was among an intimate small group where we brought together relevant industry leaders to discuss the future of fincrime compliance programs.

Energizing consumer engagement and bridging the payer-provider divide in US healthcare with GenAI

Presented on February 29, 2024. In this digital roundtable, we discussed the topics such as Vertical integration, Payer-provider friction and GenAI that are aligned with the findings of our latest research.

Can India lead the Technology Arbitrage Revolution in services

Presented live in India on February 19. This roundtable explored and debate on the very present and future of Indian IT and BPM services.

Reimagining GBS (Global Generative Business Services) models with AI

Presented live in NYC on February 15. This roundtable explored the future in which the new GBS becomes Generative Business Services.

GenAI meets Cloud How can you manage (cloud) spend despite the onslaught of GenAI?

Presented live in London on February 1. This roundtable explored how can we manage (cloud) spend despite the onslaught of GenAI.

GenAI must be about value, not a singular obsession on productivity

Presented live in NYC on January 25. This roundtable explored the latest GenAI use cases and discussed how GenAI can be used to enhance stakeholder experience and create entirely new sources of value for enterprise growth and innovation.

Escape cloud purgatory! Strategies to reduce costs AND innovate at speed

Presented on Dec 14, 2023. In this digital focus group, HFS brought together an intimate group of business and IT leaders to share their experiences on how their firms are achieving breakaway results going beyond embracing investment-optimizing FinOps principles.

How can Industry Cloud capture business value from cloud investments?

Presented live in NYC on November 30. This roundtable explored the extent to which enterprises consider embracing Industry Cloud to help them achieve their strategic objectives and thus capture business value from their investments in the cloud.

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