HFS Research in collaboration with Deloitte surveyed leaders from 101 leading global organisations to measure their take on the rise of process mining and its value, the importance of transparency, human capital strategy, and its role in business operations globally.
The rapid pace of process mining is advancing the business landscape and will soon play an integral role in day-to-day decisions. Whether the goal is operational oversight or business process transformation, the continued use of process data will be instrumental in developing these initiatives in the coming years. To gain deeper knowledge into these insights, HFS Research in collaboration with Deloitte team surveyed leaders from 101 leading global organizations to measure their take on the rise of process mining and its value, the importance of transparency, human capital strategy, and its role in business operations globally.
While examining our survey results, we identified seven key takeaways and opportunities for businesses to consider when looking to enhance process transformation practices. When organizations leverage process mining, not only does it create process transparency, but it can also help increase ROI, reduce costs, and curate higher value generation.
Don Ryan is Chief Strategy Officer at HFS Research. He joined the firm in August 2020 as Senior VP of Research and Consulting. He leads large research-based advisory engagements and continue his long-standing coverage of technology, media & telecom vertical as well as enterprise application platforms and ecosystems.
Reetika Fleming is an Executive Research leader at HFS Research. She leads coverage for smart analytics, insurance, and finance and accounting at HFS Research. She studies the broad use of data and analytics within enterprises, with a research focus on emerging strategies to institutionalize machine learning and other AI techniques.
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