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Experience the power of collective wisdom

Transform your expertise into industry-shaping influence.

HFS OneCouncil is the premier collective enterprise voice influencing the technology and professional services industries. At its core, OneCouncil is a powerful nexus of collective intelligence, where the brightest minds in business and technology converge to share insights, collaborate on solutions, and anticipate future trends. We believe that the most profound innovations and strategic breakthroughs emerge when diverse perspectives intersect in an environment of trust and mutual respect.

HFS is expanding its OneCouncil network. Join senior leaders from diverse fields to reinvent business operations, capitalize on technological innovations, and drive industry change. To express interest in becoming a member, please complete the OneCouncil Membership Application.

Start your application

Key benefits of OneCouncil membership:

  • Shape industry research: Collaborate with HFS analysts to influence and contribute to cutting-edge research that shapes industry narratives.
  • Exclusive events: Participate in high-level roundtables and conferences, engaging in discussions and networking with peers driving industry transformation.
  • Thought leadership opportunities: Showcase your expertise through our digital platforms, including featured articles, videocasts, and speaking opportunities at major events.
  • Premium research access: Enjoy a full year of upgraded access to HFS's premium research, which provides in-depth analyses and forecasts to support strategic decision-making.
  • Proprietary insights: Receive early access to exclusive HFS research, market forecasts, and trend analyses, giving you a competitive edge.
  • Global networking: Connect with a diverse, global community of senior executives to foster partnerships, exchange insights, and accelerate innovation.

What our members have to say:

"I was motivated to join the HFS OneCouncil because of the professionals from various fields who are not only great to work with but also drive innovative discussions. The summits and meetings are extremely exciting, providing a forum to share cutting-edge ideas and business solutions.”
Kate Bolan
Kate BolanSustainability Lead, Google
"The OneCouncil is a fantastic networking forum. It gives you access to a multifunctional, multidisciplinary set of peers across multiple industries. It's a true cross-functional collaboration council where one can learn, express views, and discuss the newest things in a judgment-free environment.”
Viral Chhaya One Council HFS
Viral ChhayaVice President, Enterprise Business Services Strategy and Capabilities, Kaiser Permanente
“HFS OneCouncil, with its deep research, connections, and network, brings service providers, technology leaders, and enterprise companies together in a single forum to foster ideas for growth and innovation.”
Sudeep Gautam Upbound Group | HFS Research | OneCouncil Member |
Sudeep GautamExecutive VP, Chief Technology Digital Officer, Upbound Group
“I have benefited greatly from participating and collaborating in HFS events and studies. Phil and the team deliver informed, topical, and fresh perspectives to the industry and I look forward to supporting HFS by working with my peers and industry leaders on the HFS OneCouncil.”
Michael Heeger OneCouncil Member | HFS Research |
Michael HeegerDirector - Head of Sourcing Americas, Deutsche Bank
“Expert insights and knowledge, along with differing and challenging perspectives run through the rigors of intellectual challenge, are all core to the HFS OneCouncil concept—so who wouldn't want to be part of this if given the opportunity?”
John Ashworth | HFS Research | OneCouncil Member
John AshworthTransformation Programme Lead, Marks and Spencer
“CX can often be made needlessly complicated. In my experience across industries, my focus has been to make things simple for the business and easy for the customer. I hope to work with global members of the OneCouncil to push forward the low-effort agenda in CX.”
Eoin O Reilly | HFS OneCouncil Member | HFS Research |
Eoin O'ReillyEVP Central Transformation & Experience, Chubb
“It is wonderful to be able to interact with and exchange ideas with people from different industry backgrounds and have the opportunity to broaden my own understanding while being able to hopefully make my own small contribution.”
Paul Gill
Paul GillDelivery and Project Co-Lead, NatWest
“I am excited about being part of a group of talented individuals who are diverse and bring valuable perspectives to the table. HFS OneCouncil offers me a platform to make meaningful contributions and to grow personally and professionally.”
Adi Shetty
Adi ShettyVice President - Digital HR, Verizon

Why is OneCouncil important to HFS? Hear from our leaders.

  • Phil Fersht

    CEO and Chief Analyst, HFS Research, and OneCouncil Chairman

  • Tony Filippone

    Chief Research Officer

Join the elite.

HFS OneCouncil is more than a network; it’s a catalyst for industry transformation. Are you ready to amplify your impact and shape the future of technology and professional services?

Start your application

For more information or to explore how you can get involved, please contact us.

Meet our OneCouncil members:

Our OneCouncil members are senior leaders from top global enterprises, driving industry transformation through collaboration with HFS and fellow executives. They shape cutting-edge research, participate in exclusive roundtables, and lead innovation to address today’s most pressing business challenges. 

Discover our OneCouncil members

Meet our OneCouncil leaders:

Phil Fersht HFS Research

  • Phil Fersht

    CEO, HFS Research, and
    OneCouncil Chairman
TonyFilippone

  • Tony Filippone

    Chief Research Officer,
    HFS Research
SophieDickinson_Photo

  • Sophie Dickinson

    OneCouncil Engagement Director,
    HFS Research
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  • Steve Dunkerley

    OneCouncil Leader,
    HFS Research

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research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

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Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]