Enterprise IT Outsourcing Trends 2013

Understanding trends and shifts in IT markets requires more than anecdotal evidence. Well-designed, focused, and executed telephone surveys are a prime vehicle for conveying what’s going on in general and in a specific market.

The HfS Research Global IT Trends Survey concludes that in the area of IT infrastructure outsourcing, cloud computing is the hottest spending trend for 2013, followed by a desire for more flexible contract terms and a movement from fixed-based pricing towards outcome-based pricing. In the area of application development and outsourcing, a shift towards packaged and cloud apps is high on the spending agenda as well as achieving an overall reduction in apps spending. Long-term infrastructure outsourcing will be dominated by the IT utility concept and hybrid cloud services, whereas application development and outsourcing will gravitate towards verticalization as well as SaaS and other cloud apps.