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The OneOffice becomes the true digital operating mindset as GBS grinds to a halt

The global pandemic ripped its way through traditional business operations, where nearly a million Global 2000 employees in the US, India, and the UK had been happily executing work from...

HFS Research

Embrace the power of AND for greater emerging technology value

Go piecemeal at your peril. COVID-19 has re-contextualized and accelerated digital transformation initiatives for the majority of enterprises. The pandemic has also redefined priorities, barriers, and mindsets within whatever that...

HFS Research

Make Use of the Pandemic Shock to Remove the “Friction” in F&A

Finance is no longer a back-office function. More than 80% of the 30 senior finance executives that participated in the recent Capgemini-supported HFS digital roundtable ranked “enabling enterprise top-line growth”...

HFS Research

Turbocharge your enterprise’s cloudification to survive and thrive the pandemic shock

COVID-19 changed life for all of us, and it changed technology adoption in a major way. The seismic disruptions meant organizations had to find out the hard way if they...

HFS Research

Wake up. Technology success is not about the technology

It’s about everything else: Join the “superheroes” of technology adoption by focusing on top-level leadership, talent, and your strategic approach toward technology and data. Based on enterprises’ relative technology adoption...

Market Analysis

ITMS and BPO Contract Analysis—Q3 2020

This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.

Published: November 20, 2020

November 20, 2020 |

Market Analysis

Market Index Q2 2020

This update to the HFS Market Index gives an overview of the IT and business services market performance.

Published: November 4, 2020

November 4, 2020 |

Market Analysis

ITMS and BPO Contract Analysis—Q2 2020

This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.

Published: August 25, 2020

August 25, 2020 |,

Market Analysis

The Enterprise Reboot – Digital Transformation is key to sustaining relevance in a new reality

KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies

Published: August 20, 2020

August 20, 2020 |, ,

Market Analysis

Accenture’s earnings confirm the industry’s expected struggles—and offer a glimmer of hope for providers

Accenture’s recent Q2 2020 earnings give service providers the opportunity to understand the state of the market after the initial shock of COVID-19.

Published: July 8, 2020

July 8, 2020 |

Market Analysis

ITMS and BPO Contract Analysis—Q1 2020

This report analyses publicly announced ITMS and BPO contracts in Q1 2020 by region, service types, key verticals, main vendors and digital services.

Published: June 11, 2020

June 11, 2020 |,

Market Analysis

Market Index Q1 2020

This update to the HFS Market Index gives an overview of the IT and business services market performance.

Published: June 9, 2020

June 9, 2020 |,

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Market Analysis

The OneOffice becomes the true digital operating mindset as GBS grinds to a halt

Embrace the power of AND for greater emerging technology value

Make Use of the Pandemic Shock to Remove the “Friction” in F&A

Turbocharge your enterprise’s cloudification to survive and thrive the pandemic shock

Wake up. Technology success is not about the technology

ITMS and BPO Contract Analysis—Q3 2020

Market Index Q2 2020

ITMS and BPO Contract Analysis—Q2 2020

The Enterprise Reboot – Digital Transformation is key to sustaining relevance in a new reality

Accenture’s earnings confirm the industry’s expected struggles—and offer a glimmer of hope for providers

ITMS and BPO Contract Analysis—Q1 2020

Market Index Q1 2020

Join thousands of other users already using HFS Research

Join thousands of other users
already using HFS Research