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HFS Research

OneOffice, One World – The pandemic must inspire us to address climate change – which has no vaccination

If there is one lesson we will eventually take from COVID-19, it’s the paranoia that government and business leaders now live with: the constant fear that a crisis like this...

HFS Research

Learn how Siemens Mobility achieved a digital transformation with an eye on the future

Migrating to cloud applications can achieve speed, flexibility, and ease of management of IT environments. However, it can also be a mammoth undertaking technically and organizationally. A merger, acquisition, divestiture,...

HFS Research

Slay your legacy dragons to go “straight-to-digital” with an integrated OneOffice technology platform

Our extensive research of Global 2000 organizations reveal that less than 30% of enterprises have seen tangible value from emerging technologies across their cloud, AI (artificial intelligence), analytics, edge computing,...

HFS Research

Call center worker power is sustaining the in-office model

70:30 is post-pandemic goldilocks ratio of in-office: WFA for contact center services The benefits of digital services are all about being faster, cheaper, and more profitable—and the work-from-anywhere (WFA) economy...

HFS Research

BFSI firms need to refine their FinTech programs to focus on outcomes rather than partner identification

As we slogged through the first year of a new decade under the shadow of a global pandemic, the banking, financial services, and insurance (BFSI) sector is weathering this latest...

Market Analysis

Merger and Acquisition Activities Monthly Snapshot – March 2021

A monthly rollup of merger and acquisition activity

Published: April 12, 2021

April 12, 2021 |,

Market Analysis

ITMS and BPO Contract Analysis – Q4 2020

This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.

Published: March 23, 2021

March 23, 2021 |

Market Analysis

Merger and Acquisition Activities Monthly Snapshot – February 2021

A monthly rollup of merger and acquisition activity

Published: March 18, 2021

March 18, 2021 |,

Market Analysis

HFS Market Analysis: Disruptive Hyperscaler Cloud Service Providers

The HFS Market Analysis Disruptive Cloud Service Providers examines vendors likely to challenge global services firms for delivering regional, industry, and global cloud services.

Published: March 11, 2021

March 11, 2021 |,

Market Analysis