Market Analysis
This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.
Published: August 25, 2020KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies
Published: August 20, 2020Accenture’s recent Q2 2020 earnings give service providers the opportunity to understand the state of the market after the initial shock of COVID-19.
Published: July 8, 2020This report analyses publicly announced ITMS and BPO contracts in Q1 2020 by region, service types, key verticals, main vendors and digital services.
Published: June 11, 2020This update to the HFS Market Index gives an overview of the IT and business services market performance.
Published: June 9, 2020This report spotlights six of the leading pure play firms specializing in RPA services
Published: June 3, 2020The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global COVID-19 crisis and their immediate outlook for the industry.
Published: May 1, 2020