Anirudh Pillala

Sales and Service Operations Director

Anirudh is a Sales and Service Operations Director at HFS Research, where he's responsible for customer experience and service delivery for select clients. He's also the Program Manager of the Horizon Reports and is involved in strategic organizational initiatives.

Anirudh is a strategic business professional who manages business operations, programs and strategies; holds the credit of exploring new avenues, standardizing operations, and restructuring business activities to achieve goals. Anirudh has more than 13 years of work experience with brands like Capgemini, KPMG, Henkel, and JP Morgan. He's skilled at identifying problems that affect productivity or sales in an organization followed by coming up with necessary process changes to instill a powerful service delivery culture.

Anirudh lives in Visakhapatnam with his family— father of 2 noisy kids, Adhya & Kushal (so, not much time for hobbies), and he loves dogs! His pet dog, Dobbie, keeps him company when Dobbie's not messing up the house!

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