Senior Analyst
Krupa KS is a senior analyst for HFS Research. She supports the firm's research initiatives across several key categories: customer experience, retail and CPG, supply chain, and travel and hospitality. Her responsibilities include IT and business process outsourcing contracts data collection, and analysis of various service lines.
Before joining HFS, Krupa had several years of experience in business research and analysis with Excellence4U Research Services and FutureCorp Consulting. As a member of the market research team, Krupa's responsibilities involved secondary research for company profiling, industry analysis, and competitive analysis. At Excellence4U, she also worked with the technology mapping team that learned about clients' businesses and how products were used by the target audiences, which helped her clients better understand the needs of their customers.
Krupa earned a bachelor’s degree in electrical and electronics engineering from Visvesvaraya Technological University. She loves exploring new places, trekking, and reading novels.
July 25, 2025 TTHL are shifting their focus toward operational efficiency and customer value, with innovation taking a slightly lower priority.
July 16, 2025 THL leaders must continue focusing on pragmatic modernization while addressing the need to balance core with edge.
July 11, 2025 ITCMAARS is a phygital platform designed by ITC to overhaul how Indian agriculture functions.
June 24, 2025 A look at how Accenture performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025
June 24, 2025 A look at how Capgemini performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025
June 24, 2025 A look at how Cognizant performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025
June 24, 2025 A look at how Deloitte performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025
June 24, 2025 A look at how HCLTech performed in the HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025
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