Chief Research Officer
As chief research officer for HFS Research, Tony Filippone spearheads the strategic research initiatives that shape the future of enterprises and technology ecosystems worldwide. Under his leadership, the global analyst team delivers groundbreaking insights that drive innovation and efficiency, solving the complex problems organizations face.
With a robust background that spans more than 30 years in enterprise leadership, advisory, and research roles, Tony brings a uniquely practical and client-focused approach to his work. His expertise is especially deep in the insurance and procurement sectors, where he is known for his exceptional negotiation skills and operational acumen.
Before joining HFS Research, Tony served as chief procurement officer at AXIS Capital and held various leadership roles with Union Bank and Elevance Health, where he developed a profound understanding of nearly all areas of enterprise requirements, including corporate procurement, corporate operating models, and governance. His early career included roles at Accenture and MarchFirst.
Tony earned a master’s degree in communication management from the University of Southern California and a bachelor’s degree in organizational communication from Pepperdine University. He resides near Atlanta with his two sons. An avid explorer with a passion for scuba diving, cooking, and weightlifting, Tony has visited more than 40 countries, continually seeking new adventures and cultural experiences.
May 14, 2025 Tinkerers stall. Orchestrators win by scaling agentic AI fast with secure platforms, real governance, and enterprise control.
May 14, 2025 Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.
May 12, 2025 Software firms can grab $1.5T by replacing services with AI agents that slash costs, automate ops, and transform enterprise value.
April 16, 2025 Real procurement leaders are ditching ESG box-ticking and using AI to predict risk, verify suppliers, and cut costs.
April 14, 2025 Crusty, old RFPs are dead, and sales teams are celebrating the technology that has defeated procurement’s dreaded go-to tool.
March 27, 2025 Mounting technical and process debt—estimated at $200 billion by HFS Research—is no longer sustainable for the insurance industry.
February 3, 2025 The care delivery delivery landscape is rapidly consolidating and will have significant impact on consumer health.
December 27, 2024 ISO 42001, the new international standard for managing artificial intelligence (AI), is rapidly gaining traction as a benchmark for ethical and responsible AI
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