HFS analysts go to the source for unfiltered insights from senior enterprise leaders and industry experts.
In this Unfiltered Stories episode, Hansa Iyengar sits down with NewRocket CEO Harsha Kumar to dismantle the AI hype and get real about how enterprises can drive outcomes, not just experiments. The conversation zeroes in on building AI you can trust, redefining services as software, and what enterprise leaders must do now to avoid becoming irrelevant in the AI-first era.
March 18, 2024In this edition, HFS’ Elena Christopher discusses how to make a real impact with GenAI in financial services while balancing security and ethics concerns.
February 16, 2024In this edition,, Saurabh Gupta, Rohan Kulkarni and Shashi Yadiki discuss the challenges and opportunities in the US healthcare industry.
February 09, 2024In this edition, Don Ryan and Ron Walker explored how companies are operationalizing the use of managed services for strategic advantage.
January 24, 2024In this edition, Rohan Kulkarni talks with Pamela Spence to get a taste of EY's exciting life sciences plans.
January 15, 2024In this edition, Melissa O'Brien is in conversation with Juliet Fehr, and Sara Elmsly about the CX transformation.
January 05, 2024In this edition, Elena talks shop with Sumanta & Doug about how their firms are working together to improve CX for commercial banks.
December 08, 2023In this edition, Don Ryan is in conversation with Abhishek Shankar to discuss the importance of simplification in the telecom industry.
December 01, 2023In this edition, Ashish Chaturvedi is in conversation with Sunil Chauhan, and Raja Roy about the future of supply chains.
November 28, 2023In this edition, HFS' Reetika Fleming is in conversation with Xceedence CEO Arun Balakrishnan on the market dynamics in P&C insurance.
November 21, 2023In this edition, HFS Research discusses Apex Fintech Solutions’ success with GenAI supported by Genpact & Amazon Bedrock.
November 18, 2023In this edition, Melissa O'Brien, Jagdish Ghanshani & Nick Shay discuss Publicis Sapient’s vision for ecosystem value in travel, hospitality and logistics
November 17, 2023In this edition, Melissa O'Brien, Tarun Chopra & Tracey Schaefer discuss how Retail & CPG firms are navigating disruption while driving innovation.
November 15, 2023In this edition, Tom Reuner connects with Sorabh Singhal, to discuss why two-thirds of transformations fail.
November 08, 2023In this edition, Saurabh Gupta connects with Ricardo Davila, Jason Kelley, & Chris McGuire to understand how IBM & Microsoft are collaborating.
October 20, 2023In this edition, Saurabh Gupta connects with Indira Gillingham, and Jason Kelley to understand how IBM & Salesforce are collaborating.
October 11, 2023In this edition, Tom Reuner connects with Richard Stubbs to discuss the evolution of the ServiceNow ecosystem.
August 07, 2023In this edition, Elena Christopher caught up with Chinmay Patel to discuss how Citizens is driving innovation in commercial banking.
July 27, 2023In this edition, Rohan Kulkarni at HFS speaks with Sanjay Subramanian and Srinivas Shankar at Cognizant Americas.
July 12, 2023In this edition, Don Ryan discusses with Rex Ahlstrom and Allan Coulter about the business case and requirements for effective data management.
June 30, 2023In this edition, Rohan Kulkarni at HFS speaks with Nani Iyer, Head of Growth and Strategy at Wipro Healthcare.
June 26, 2023In this edition, Elena Christopher caught up with Rajesh Wadhwa to talk about what this delicate balance means for the world of trade finance.
June 19, 2023In this edition, Saurabh speaks with Andie & Neeraj about how enterprises can balance the macroeconomic “slowdown” with the “big hurry” to innovate.
June 07, 2023In this edition, Joel Martin connects with Rohan Kulkarni, Viktor Reznicek & Josh Zalen to learn how healthcare organizations are adopting SaaS platform.
June 02, 2023In this edition, David Cushman speaks with Clement Grandin about how Foundever is improving customer experience in the metaverse.
March 28, 2023In this edition, Tom Reuner is in discussion with Bill Lobig & Matt Lyteson about the lessons learned from operationalizing the journey toward cloud
February 20, 2023In this edition, Rohan Kulkarni speaks with Ramesh Kumar about how health plans & TPAs are addressing compliance with CMS’s price transparency.
January 18, 2023In this edition, Saurabh Gupta connects with Bharath Yadla & Shivani Agarwal to discuss how Automation & AI make managed services and business services sexy.
January 17, 2023In this edition, Elena Christopher discusses with Jasmeet Narang and Rohan de Souza the transformative power of digital operations in banking.
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