HFS Videocasts​

HFS Videocasts feature unfiltered views of today's industry and insight on where the world is headed. Browse this page for the latest insights from HFS analysts and enterprise leaders.

HFS Videocast Archive

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Unfiltered Stories | Using AI and interaction data to light up the dark side of the moon

HFS's Reetika Fleming talks with Soroco's Abhijit Shroff about how interaction data can drive enterprise transformation.

Unfiltered Stories | Transforming Legacy Insurance by effectively converging Business and Technology

HFS's Reetika Fleming talks with Sutherland's Vijay Pahuja about their data-driven strategy for transforming legacy insurance systems.

Unfiltered Stories | AXA’s Natasha Davydova on why insurance firms’ reliance on text, image, and

HFS's David Cushman speaks with Natasha Davydova, CIO at AXA, about the impact of GenAI on her business.

Unfiltered Stories | PepsiCo’s Tanu Mukherjee on the role of GCCs as growth engines

HFS's Saurabh Gupta talks with PepsiCo's Tanu Mukherjee on the role of GCCs as growth engines.

Unfiltered Stories | Tesco Business Solutions’ Sumit Mitra discusses GCCs explosive growth and

HFS's Saurabh Gupta talks with Tesco Business Solutions' Sumit Mitra on GCCs explosive growth and future.

Unfiltered Stories | Reinventing IT Services Responsibly: A Chat with NTT DATA CEO Abhijit Dubey

Reinventing IT Services Responsibly: A Conversation Between HFS Research's Saurabh Gupta and NTT DATA's Abhijit Dubey.

Fireside Chat | HFS and Syniti discuss the importance of data foundations

Fireside Chat featuring, HFS's Phil Fersht and Syniti's Kevin Campbell as they discussed the importance of data foundations.

Hot Tech | Creating GenAI Agents with SnapLogic

HFS's Joel Martin interviews Manish Rai from SnapLogic about creating GenAI agents using SnapLogic.

Unfiltered Stories | Don’t be lazy with data when it comes to GenAI

HFS's Don Ryan talks with Syniti's Chris Gorton and Caldic's Lenno Maris about the critical role of data in successfully implementing GenAI.

Unfiltered Stories | Tech Mahindra: HFS Horizon High-Tech Services Market Leader

Tech M's Harshul Asnani joins HFS's Joel Martin to share how they continues to thrive as a key partner in the technology industry.

Unfiltered Stories | EY’s global presence drives its healthcare provider impact and value creation

In this edition, HFS's Rohan Kulkarni discusses the findings of HFS Horizons: HCP Service Providers, 2024 with Kim Dalla Torre, EY Global Health Sector Leader.

Unfiltered Stories | The story of IBM’s 52-year partnership with SAP

In this edition, Saurabh Gupta talks with IBM's Jason Kelley and Stacy Short and SAP's Christine Rhoads about their 52-year partnership.

Unfiltered Stories | RealPage’s Isaac Rajkumar on leveraging GCCs for innovation and talent growth

In this edition, HFS's Saurabh Gupta talks with RealPage's Isaac Rajkumar on leveraging GCCs for innovation and talent growth.

Unfiltered Stories | Worley’s Sandeep Kulkarni on GCCs’ Evolution from Cost to Innovation

In this edition, HFS's Saurabh Gupta talks with Worley's Sandeep Kulkarni on GCCs' evolution from cost to innovation.

Unfiltered Stories | Eastman’s Swaroopa Akula on India’s GCC’s Growth and Innovation

In this edition, HFS's Saurabh Gupta talks with Swaroopa Akula at Eastman Hyderabad about India's GCC's growth and innovation.

Unfiltered Stories | Data and AI-led CX Transformation, a view from EXL

In the latest episode, HFS's Melissa O'Brien is joined by EXL's Shashank Verma to discuss how CX is transforming in the age of AI.

Unfiltered Stories | SoftServe creates value through clinical innovations and technology enablement

In this edition, HFS's Rohan Kulkarni discusses the findings of HFS Horizons: HCP Service Providers, 2024 with John Andrews at SoftServe.

Unfiltered Stories | Exploring the potential & possibilities of GenAI in the consumer goods industry

In this edition, Ashish Chaturvedi talks with CCBSS's Caitlyn Carr & Genpact's Wendy Earon about the current state of GenAI in the consumer goods industry.

Unfiltered Stories | HCLTech: HFS Horizon High-Tech Services Market Leader

In this edition, Joel Martin talks with HCLTech's Abhay Chaturvedi about why HCLTech is a Horizon 3 Market Leader in HFS's Horizon Report on High-Tech services.

Unfiltered Stories | The Next Horizon for the Travel Industry

In this edition, HFS's Melissa O'Brien in conversation with Hemal Shah at Sutherland about the next horizon for the travel industry.

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