HFS Webinars

HFS webinars feature fascinating discussions between HFS analysts and industry-leading experts. 

Upcoming Webinars

Emerging tech predictions:
What Silicon Valley builds today, enterprises face tomorrow

February 17, 2026 | 10:00 a.m. – 11:00 a.m. ET

Register now

Explore the Full Archive of HFS Webinars

HfS Webinar: The Virtual Workforce – How RPA Liberates People

What will the future of RPA look like? Experts from the HfS Research webinar on the future of Robotic Process Automation.

HfS Webinar: 2016 Predictions for Outsourcing and GBS

We examine the hype and talk about what we can actually expect to see happening next year.

HfS Webinar: Innovating with IoT–Examples from the Real World

This groundbreaking webinar brought together a diverse panel of early leaders in IoT to share their experiences and insights.

HfS Webinar: What Happened to BPO…and What Is Truly Coming Next?

Three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate.

HfS Webinar: Delivering Cyber Security and Trust-as-a-Service

Webinar host Fred McClimans of HfS along with Chris Moret of Atos and Philippe Trouchaud of PwC discuss the key enablers of digital trust and cyber security within the enterprise.

HfS Webinar: RPA in Banking–How ANZ Changed the Game on Human Augmentation

This webinar looked at the current state of RPA in banking and shared insights from ANZ leaders who have adopted RPA tech.

Webinar Slides: Core Systems as Insurance-as-a-Service

Guest panelist Reetika Joshi explores models available to insurers--from core software installs and cloud deployments to BPaaS offerings.

Overview of Core Discussion Points: Live and Unfiltered Part I (Webinar)

HfS Research hosted its first “Live and Unfiltered Outsourcing Debate between Buyers and Providers” on August 4, 2011. 700+ people listened as three buyers and three service providers shared their distinct world views and wisdom.

HfS Webinar: Evolving to a Balanced Finance As a Service Model

Slides and replay from our recent webinar: Evolving to a Balanced Finance As a Service Model

HfS Webinar: The Raw Truth About Intelligent Automation

Progressive companies around the globe are utilizing As-a-Service strategies with smart robots as an intelligent force-multiplier for smart people. Our webinar investigates.

HfS Webinar: How to Fast Track Your Global Business Services Maturity Journey

As long as business service functions have been around, they have sought to provide value and not be seen as just a utility provider. Many of the enterprises that have succeeded have adopted a global business services (GBS) model.

HfS Webinar: Where Is the Action Today in Intelligent Automation?

This webinar reveals the reality of Intelligent Automation RPA and Cognitive Computing today.

HfS Webinar: Digital, Digital Everywhere, But What About my Global Business Services?

The slides and recording from our July 31, 2015 webinar about the impact of digital technologies on the world of global business services.

HfS Webinar: Getting More Bang for the Buck in Analytics Services

A deep dive into HfS's 2015 Enterprise Analytics Services Blueprint report.

HfS Webinar: The BPO Profession in 2015

This webinar examines our brand new research, which surveyed 540 industry stakeholders on the state of BPO talent.

Webinar Replay: HfS 2015 Research Agenda

HfS Research announces its 2015 Research Agenda that will focus on the evolution of the "As-A-Service Economy."

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