New research into the Ideals of As-a-Service points to the rise of Design Thinking and the cultivation of creative ideas as critical to more than four-out-of-ten enterprises today.
More Design Thinking
In this PoV we look at how process automation and artificial intelligence are core technologies in bringing about the realization of the 8 Ideals of the As-a-Service Economy.
More Process Automation
BPO and IT managed security providers (MSPs) must offer security solutions that enable enterprise and brand outcomes, directly reinforcing and improving the customer experience (CX) and digital trust of users and consumers?
More Security and Risk Management
HfS Research shows that 67% of healthcare & pharma executives are willing to use "business cloud" if they find the solution that gives them speed to value. A number of service providers are stepping in with offerings & capabilit
More Cloud and Business Platforms
We look at how industry uncertainty is one of the major driving forces behind the adoption of engineering services outsourcing.
| The new Procurement As-a-Service Blueprint looks at the changes that have arisen in this market since our initial Blueprint in 2013 across a record 18 service providers.
Approximately 3 in 4 pharma & healthcare participants rank “Intelligent Data”—realtime applied analytics models, techniques, & insights from big data—as having greatest potential impact through sourcing models.
More Vertical Specific Processes
The new Procurement As-a-Service Blueprint looks at the changes that have arisen in this market ...
This POV analyzes the 24 deals announced in May for the key lessons to be learnt and for their align...
HfS looks at the current state of the thinking on Robotic Process Automation in 2015 and why we are ...
This document introduces the Provider Capability Blueprint, our methodology to evaluate service prov...