HfS Blueprint Report: Healthcare Payer BPO Competitive Analysis
The first of its kind in the global services industry, this Report identifies differentials between service providers across a number of facets under two main categories: execution and innovation.
Podcast: Finance and Accounting Outsourcing Market Landscape 2013
A webcast covering the comprehensive F&A outsourcing study conducted by HfS Research with the support of KPMG's Shared Services and Outsourcing Advisory.
Serco’s Global Services Offerings: A Rapid Profile of Serco’s BPO Capabilities
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In this document, we examine the newly consolidated BPO division of frontline services giant, Serco. Its Global Services division has emerged as a $1.1B+ BPO player on the back of several acquisitions over the last 5 years.
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SunGard Focuses on Technology-Enablement Consulting to Create Client Value Beyond Cost
HfS recently visited SunGard, the financial services technology business services provider, for an executive briefing on the firm’s services capabilities. The newest element of SunGard’s portfolio of services focuses primarily
...More Banking, Financial Services, Insurance
HfS Blueprint Report: Healthcare Payer BPO Market Landscape, 2013
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This Industry Landscape uses input from Healthcare Payer Enterprise Buyer Interviews, Service Provider Briefings & Healthcare Payer Contracts, HfS Analysts and Industry Influencers and HfS Sourcing Executive Council Members.
More Service Provider Analysis
Understanding trends and shifts in IT markets requires more than anecdotal evidence. Well...
IT and Finance & Accounting Dominate Outsourcing Plans:
Understanding trends and shifts in IT markets requires more than anecdotal evidence. Well-designed, ...
This document sets out HfS Research’s market size and forecasting methodology for globa...