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HfS Blueprint Report: Capital Markets Operations

Jan 12, 2017

We believe that capital markets firms will undergo a large-scale operational transformation in 2017. Service providers for this market are now in a unique position to help clients rethink and run more Intelligent Operations.

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How are PLM Service Providers Developing their PLM Capabilities?

Jan 11, 2017

In this PoV, we discuss the top strategies adopted by the PLM service providers to expand their PLM business, their key differentiators and the major changes implemented to boost PLM Services capabilities in recent times.

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Defining the Digital OneOffice Organization

Jan 02, 2017

HfS defines how the Digital OneOffice is becoming the digital operations framework for the emerging organization.

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In 2017, Will Banks Break the Siloes to Better Serve Customers?

Dec 23, 2016

For banks to remain competitive in the current climate, they will need to embrace a “customer first” strategy, with better customer experiences at the forefront.

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HfS Blueprint Report: Digital Marketing Operations 2016

Dec 22, 2016

This HfS Blueprint Report looks at the innovation and execution capabilities of 14 digital marketing operations service providers in detail.

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Intelligent Automation in HR Services and Solutions

Dec 16, 2016

We explore Intelligent Automation examples in HR/HCM in general, and specifically in the recruiting domain.

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The 5 Things Leading Salesforce Services Providers Focus on

Dec 15, 2016

As we complete the 2017 Salesforce Services Blueprint Report, we share the top focus areas for leading service providers in this market.

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The 5 Things Clients Are Demanding from Salesforce Services Providers

Dec 15, 2016

As we complete the 2017 Salesforce Services Blueprint Report, we share the top demands for clients in this market.

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The 2016 RPA Premier League Table – Transformation Comes to the Fore

Dec 13, 2016

This RPA Premier League Table captures the shift toward transformational projects.

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