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HFS webinars feature fascinating discussions between HFS analysts and industry-leading experts.
January 13, 2026 | 10:00 a.m. – 11:00 a.m. ET
December 9, 20252025 was the year Services-as-Software™ became reality. Enterprises moved from experimentation to execution, turning AI, automation, and data into measurable
July 24, 2025In 2024, HFS Research coined the term Services-as-Software (SaS) to describe a seismic $1.5 trillion market shift where services are no longer delivered through
October 26, 2023Watch the replay here: To download the session deck, click here To get the most value from managed services, enterprises of all sizes look to providers
August 17, 2023Watch the replay here: To download the session deck, click here As Software-as-a-Service has become a core part of how firms run their finance & a
March 9, 2023Watch the replay here: To download the session deck, click here Join HFS CEO Phil Fersht's discussion with the industry legend that is Genpact CEO Tiger
November 30, 2022Watch the replay here: To download the session deck, click here Join HFS as we reveal the first HFS Horizons Report on Cloud Native Services. We’ll a a
June 30, 2022Watch the replay here: A “need for speed” is accelerating low-code adoption. Ninety-five percent (95%) of enterprises surveyed by HFS Research, in a
February 23, 2022Watch the replay here: The true impact of the Great Resignation is only just beginning to wreak havoc, and managed services providers face their whole a
October 28, 2021Watch the replay here: The most over-hyped industry leading into the pandemic was automation. Enterprises were buying RPA licenses and other software
August 27, 2021Watch the replay: We see healthcare digital platforms as the integration of applications and emerging technologies to provide a tailored healthcare that
July 15, 2021Listen to Mphasis CEO Nitin Rakesh in a direct 1:1 with HFS CEO Phil Fersht The pandemic has torn through the global economy for the last year and a half, no
June 23, 2021In a OneOffice organization, human performance is augmented by technology to unleash creativity and humanity, and the immediacy of data creates insights to that
June 17, 2021Off-premises dining, digital kitchens (also known as “ghost kitchens”) and other novel business models present incredible opportunities for revenue growth a
June 3, 2021Listen to Wipro CEO and Managing Director Thierry Delaporte in a direct 1:1 with HFS CEO and Chief Analyst Phil Fersht The Pandemic Economy is significantly
May 26, 2021HFS and Blue Prism partnered to survey 400 automation leaders across the Global 2000 and we will debate the findings Automation is a critical discipline is
May 6, 2021Syniti CEO Kevin Campbell in an exclusive 1:1 with HFS CEO Phil Fersht In 2017, The Economist published a story titled, “The world’s most valuable is no
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