Competitive Intelligence from September 2023

In this month’s Competitive Intelligence report, we’ll cover the following:

Under the technology umbrella

• Cognizant’s healthcare counter-offensive targets legacy and new challenges
• Sonata Software amplifies Microsoft Fabric’s potential for the CIO
• Rightpoint’s Total Experience approach applies a fresh lens to experience strategy
• KPMG demonstrates there are many paths to building your innovation ecosystem
• IBM and Adobe partner to help CMOs get personal
• Cognizant: A worthy end-to-end digital provider for the platform economy
• Building alignment around business goals is essential to beginning a data modernization strategy
• GEODIS turns to Tech Mahindra to drive new efficiencies with process intelligence
• Fighting financial crime with GenAI—less Gen-wash and more Genpact, please!
• As ChatGPT goes enterprise, here are 10 GenAI reality checks for you
• Enterprise blockchain growth slowed down as enterprises looked beyond useless proofs-of-concept to value-adding engagements
• Public blockchain adoption continues to grow, but service providers must ensure they can deliver a clear and defined roadmap to value

Banking and financial services

• WNS boxes clever with a one-two punch of finance data and talent
• Capgemini makes digital currency work offline in Aussie banking pilot
• HCLTech’s “supercharging progress” claim is more than marketing for BFSI firms battling the “digital dichotomy”
• Capgemini picks up another small, tuck-in acquisition in BFS—this time in financial crime compliance
• Disrupt or be disrupted: The soaring pace of innovation in payments
• The finance and accounting landscape is rapidly evolving from a mere back-office office function to a strategic one

Healthcare

• Wipro’s Medadvantage360 platform delivers impressive outcomes for Medicare
• Accenture’s acquisition of Nautilus will enhance its healthcare transformation expertise

Insurance

• WNS applies GenAI to a global insurer’s end-to-end claims process

Logistics

• RCPG firms must work with experienced and capable service providers to build autonomous and networked supply chains

Telecommunications

• Infosys strikes a megadeal with Liberty Global to cement its presence in the telecom industry

To read the complete report, click the download button below.