The 2026 HFS Research Agenda reflects the market’s move from experimentation to execution. Last year enterprises were testing ideas and defining their ambitions for AI. This year they are working out how to put those ambitions into practice and how to reshape work, decisions, and business systems so AI can take hold. This shift is captured in our theme for the year, How to AI.
The agenda outlines the pillars, trends, and research programs that will guide HFS throughout 2026. It brings together the forces that are reshaping industries, the areas where we will deepen our analysis, and the research we will publish across services, technology, and enterprise operations.
Inside this agenda, you will find:
This agenda serves as both a roadmap for the research we will publish in 2026 and a guide for how organizations can engage with HFS throughout the year. You can participate through OneCouncil discussions, surveys, case research, roundtables, and direct collaboration with the HFS team.
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