HFS GCC Advantage

The definitive conversation series on how Global Capability Centers are moving from cost centers to enterprise growth engines.

The question is no longer whether to build a Global Capability Center. It’s what role that GCC should play in the enterprise. HFS GCC Advantage brings together HFS analysts and GCC leaders to explore how leading organizations are moving beyond delivery and efficiency to become engines of innovation, AI adoption, and business transformation. Each episode provides practical insights into the operating models, talent strategies, and leadership decisions shaping the future of the GCC.

HFS GCC Videocast | How Lightcast India is building GCC value beyond delivery

HFS' Achyuta Ghosh and Lightcast India’s Saraswathi Ramachandra discuss how GCCs are evolving into product, engineering, and business outcome hubs.

HFS GCC Videocast | AI-Powered healthcare GCCs: From cost to impact

HFS' Achyuta Ghosh and Evernorth’s Prashanthi Bodugam discuss how GCCs are becoming AI-first strategic hubs.

HFS GCC Videocast | How Albertsons India became a strategic engine for AI and business growth

HFS' Achyuta Ghosh and Albertsons Companies India's Sunil Gopinath discuss how India GCCs are driving AI and business transformation.

HFS GCC Videocast | Why cultivating a learning mindset is the key to scaling AI in enterprises

HFS' Achyuta Ghosh and XPO's Sameer Shaikh discuss the challenges, opportunities, and practical strategies for scaling AI across the enterprise.

HFS GCC Videocast | The bold shift from cost center to revenue generator in GCCs — The Planview example

HFS' Achyuta Ghosh and Planview's Shalini Sankarshana discuss how India GCCs are driving product ownership, business accountability, and growth.

HFS GCC Videocast | The shift from process excellence to enterprise outcomes in GCCs

HFS' Achyuta Ghosh and Reckitt's Arvind Shankar discuss how GCCs are evolving through AI, enterprise orchestration, and human-centered transformation.

HFS GCC Advantage | From cost center to strategic leader: The future of GCCs in travel

HFS's Achyuta Ghosh speaks with Amadeus's Mani Ganesan on AI, innovation, and the future of travel technology.

HFS GCC Advantage | GBS as a transformation engine at Ecolab

Steve Rudderham of Ecolab joins Achyuta Ghosh to discuss transforming GBS into a strategic driver of enterprise value through AI and data.

HFS GCC Advantage | Jumping the curve: Building a GCC in the AI era

Mohit Bhatia of Rolls-Royce joins Achyuta Ghosh to discuss how a company known for jet engines is quietly reshaping what a strategic GCC in India looks like.

HFS GCC Advantage | From functions to outcomes: Inside a Healthcare GCC

Arvind Vaishnav joins Achyuta Ghosh to discuss how AI, talent, and collaboration are transforming healthcare GCCs into enterprise innovation hubs.

HFS GCC Advantage | From doing to deciding: Reshaping work in the AI era

Aparna Rao joins Achyuta Ghosh to discuss how AI is reshaping GCCs and redefining leadership priorities.

HFS GCC Advantage | From landlord to leader: Rethinking GCC leadership in the AI era

Arindam Mukhopadhyay joins Achyuta Ghosh to discuss how AI is reshaping GCC leadership and what it takes to lead beyond the traditional scale model.

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

    Contact Ask HFS AI Support